Yobi, the communication platform & business phone App, has integrated Zendesk Support Channel to allow businesses reach compelling performance levels thanks to automated workflows. Through this integration, Zendesk Support will help manage the communication process among users, effectively connecting business owners to their customers through all the communication channels available.
Intent on improving customer engagement, Yobi strives to ensure that customers and small business owners get the most valuable business experiences creating eventually strong customer lifecycle. Establishing further value to the experience, users of the integration Yobi / Zendesk will be able to initiate conversations, complete tasks, negotiate and manage all their business deals seamlessly. An automated workflow will ensure this since every task created in Yobi is automatically synched to Zendesk's tickets. Once these tasks are synched, users will have access to all information on both platforms, making it impossible for business owners to miss out on any customers' requests or important message (conversations).
As a business phone app and conversation platform, Yobi is a safe hub for small business owners who are tired of hopping between platforms to keep track of their customers’ messages coming in through multiple channels. Yobi resolves all this by making customers’ conversations over the phone, text messages, instant messengers, and social media to occur on just one platform. Yobi App integrates all online business channels, including Twitter, Instagram, and Facebook, into one space. A great advantage to businesses, is that teammates sharing the same Yobi account as “users” can coordinate and monitor responses from all platforms. Yobi accounts can be logged in from all platforms: iOS, Andriod, Windows, macOS, on Web to manage tasks and team chats efficiently providing outstanding customer support services.
Dedicated work pays off sooner; Yobi has been well-reviewed by business owners who tried and trusted its features. They testified in favor of its impact on their ROI. According to Dr. Zuckerberg, "The average Dental Office I have spoken with spends between $250-$350/month on their phone bills equipment rental included, can even get higher for large offices. With Yobi, you can cut your phone bill to about $30 while keeping your existing number(s).
In Wealth Builder's words, "I like this platform because from one dashboard you can navigate all calls, text messages, voicemail and messages from your social media. There is no CSV mass import of the contacts via laptop, but I spoke to the team behind Yobi connect &they said to send us your contacts we will import to your dashboard. But on the mobile version, you can do a mass import. I will give 100% b/c today SMS, and Voicemail is not available without a credit limit. And I hope as we go further, the platform will have more features."
For more information, visit https://yobi.app/
Media Contact
Company Name: Yobi
Contact Person: Judy Aposaga
Email: Send Email
Address:75 E Santa Clara St, #600
City: San Jose
State: CA 95113
Country: United States
Website: https://yobi.app/
