The smartest people use this simple model to say 'no' when they need to, says CEO—here's how it works
August 04, 2021 at 10:25 AM EDT
The ability to say "no" is an important skill for career growth. It protects your time, energy and focus. A CEO and productivity expert shares the model she uses when deciding whether to refuse a request at work, along with six example phrases to politely get your message across.