NORMAN, Okla. - Feb. 3, 2016 - PRLog -- The DealerRaters second annual Consumer Satisfaction Awards have been announced, and AutoMax Hyundai of Norman received special recognition from the organization for their commitment to driver satisfaction. While local drivers love AutoMax Hyundai of Norman, this wasn't simply a popularity contest for the Hyundai dealer serving Oklahoma City and Midwest City.
DealerRater was founded in 2002 and has made a name for themselves as the leading car dealer review website. In the last decade, they have collected over two million different sales and service reviews from 41,000 different auto dealerships in North America. Their reviews are read by as many as 14 million people each month, and the winners of the Consumer Satisfaction Awards (or CSAs) exist in the top ten percent of those 41,000 dealers.
DealerRater CEO Gary Tucker explains how their service can be so comprehensive, saying, “Many dealers have embraced online reputation management as a standard part of their day-to-day operations because consumers are increasingly using online reviews as part of their car shopping experience. The words a consumer writes about a dealer or specific employee can make the difference between whether or not someone chooses to visit a particular showroom.”
“2015 was a record year for U.S. car sales and the automotive sales environment is fiercely competitive. Those recognized today should be proud of being at the top of their class in terms of customer satisfaction,” Tucker added.
The CSAs are awarded based on a dealer's “PowerScore,” calculated based on the average DealerRater star rating from reviewers as well as the number of reviews a dealership has in the given calendar year. In short, a dealership needs to not only be well-reviewed but continue to inspire drivers to review their visit.
Readers can identify Consumer Satisfaction Award winners by the digital badge on their DealerRater page, immediately identifying a dealership that stands head and shoulders above the rest. Of course, that superiority is on display on the AutoMax website, where visitors can browse new and used vehicles, apply for financing, schedule a service appointment, and explore vehicle specials from the comfort of their own home.
To learn more about their DealerRater award or to see the dealership in person, readers can contact AutoMax Hyundai of Norman online or by phone at (888) 974-8847. Their dealership is open six days a week at 551 N Interstate Dr in Norman, OK. Get started with planning a test drive by searching the new vehicle inventory for the Hyundai dealer of choice for Midwest City and Oklahoma City drivers.
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