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Wayfinding for Hospitals, There is an APP for that

By: PRLog
PR Log - Dec 02, 2011 - WAYFINDING FOR HEALTHCARE……
WE HAVE AN APP FOR THAT!


New Product Release:  Squire Wayfinding AppTM

For More Information Contact:    Randy Cooper, President
            (CS&G) Cooper Signage & Graphics, Inc.
            (Cell) (678) 230-6068
            (E mail) RCooper@carefinding.com

Website Links for related mini article and brief product demo:  http://www.signsystems.com/squire.html

Overview: CS&G, the nation’s preeminent resource for wayfinding solutions is excited to introduce the latest in technology specifically aimed at the needs of major medical facilities.  As part of their recent expansion, CS&G partnered with Thompson Healthcare, Canandaigua, N.Y., to implement the program.

“I think everyone understands the wide range of high-tech medical equipment available within the modern hospital.  Squire offers Thompson Health an opportunity to extend that technology to wayfinding, and in so doing, to make the healthcare experience easier and less stressful for our patients, residents and families,” Said Christopher Mahan, Senior Vice President for Development and Support Services at Thompson Health.  

Lost and disoriented patient/visitors are a significant problem for modern medical facilities.  Poor wayfinding has been documented negatively impacting three key cornerstones to hospitals:
•   Reduced patient throughput: Can result in downtown for staff and Expensive equipment
•   Negative patient experience: Patients rightfully expect a high level of care at HealthCare facilities
•   Poor image/brand positioning: Perception is critical in the positioning in today’s medicine branding, being perceived as leading edge at all levels is important.

“The American Hospital Association recognizes that effective wayfinding is critical to patient flow, patient and visitor safety and patient experience, which in this environment have significant financial implications for health care organizations. We applaud CS&G's new Squire Wayfinding App. Their comprehensive approach incorporates existing and emerging technologies that distinguishes them in the industry. It is an impressive example of technology that engages patients early in the stages of patient flow and not only directs them to the correct entrances, but keeps them safe and increases efficiency for the health care organization. This is a perfect convergence of outcomes for health care organizations as they face the pressures of economic, demographic and regulatory changes.” Per Mary Longe, Director, AHA Solutions, Inc., An American Hospital Associations Company

Squire is a Personal Guidance System (PGS) and much like navigating with a GPS system in your car, and as a tool in a comprehensive wayfinding program is proving to be highly effective. The system is developed for each stand alone or healthcare network and provides turn by turn directions from Home to the interiors of the facility. The app is available for use at each critical Link along the deductive chain of finding your way to the destination:
•   At home:  Website accessible from your home PC allows you to print directions and ties to Google for vehicular or bus routes
•   On handheld smart phones/tablets: As a handheld device it will tie into the Wi-Fi system of the hospital to allow you to navigate to departments, cafeterias, gifts shops, vending and back to patient care areas at will
•   At site: Squire can be accessed on touch screen kiosks and information centers and even printed with your personalized routing
•   Free downloads will be available at the facilities website, collateral materials, app stores on line and via QR/MS Code  links

CS&G president, Randy Cooper says:
“The Squire Wayfinding App is the most exciting innovation in my 37 years experience assisting hospitals with sign systems and wayfinding needs. Used in combination with traditional tools like static signs, printed maps and a well trained staff, this app will improve the patient experience and emphasize care in HealthCare.”

The system is easy to update in house or with support from CS&G and as the app evolves it will address multilingual and other user oriented needs.
- - -

CS&G is a nationally recognized leader in providing a complete solution for HealthCare facilities, including Image Driven Wayfinding Consultation, design, fabrication and installation of signage systems. CS&G was awarded the exclusive endorsement of AHA for their HealthCare Wayfinding and Signage Solutions. President/founder Randy Cooper is a frequent lecturer, has multiple articles published, and awards for design/product achievement in healthcare signage/wayfinding. As author of the book WAYFINDING FOR HEALTHCARE Best Practices for Today's Facilities, he is the preeminent resource for Design Build wayfinding solutions for hospitals in the country.
Contact him at 800)297-2324 or rcooper@carefinding.com

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