I’m Giving Cable 6 Months, Then I’m Cutting Off Its Head
September 18, 2010 at 16:07 PM EDT
Among companies I loathe, Comcast is right up there. Alongside Expedia and AT&T , they share the common thread of having typically poor service, and even worse customer service. But I'm a forgiving guy. I'm willing to give Comcast a second chance. Well, for 6 months at least. I've been a Comcast customer a few different times at various points of my life. Each time I've had an awful experience. My favorite was two years ago when I was continually getting billed for services I didn't have (nor had I ever had, actually). Each month I was told it was resolved, and each month it was right back on my bill. It took me bitching up a storm on Twitter to get it actually resolved by the higher-ups at the company. And I know my situation wasn't unique -- and sadly, many people have an even bigger nightmare resolving things.