TC50: Yext Offers Local Businesses A Smart Inbox For Phone Calls
September 14, 2009 at 20:07 PM EDT
Yext , a popular local business search engine that for some reason managed to stay under the radar so far, is launching a new product dubbed Yext Calls at the TechCrunch50 event today that's bound to raise some eyebrows. Local businesses can use the Yext Calls software to process incoming phone calls and organize them based on semantic analysis of what was said during the conversation, providing them with an easy way of searching or browsing through them at any point. Based on keywords that occurred in the call, the software can detect that e.g. price estimates were requested for a car repair or which part of what type of vehicle the caller was having problems with exactly. TechCrunch50 Conference 2009 : September 14-15, 2009, San Francisco