Innovative Healthcare Organizations Recognized with Excellence in Healthcare Awards

Thousands of ambulatory healthcare professionals from across the US traveled to Nashville, Tennessee, last week to hear from industry leaders and explore the latest healthcare technology at UGM 24. Held October 27-30 at the Gaylord Opryland Resort & Convention Center, NextGen Healthcare’s 27th annual user group meeting (UGM) was themed “It’s Time.” The gathering highlighted the many ways technology is making providers more efficient and helping patients better engage with their care.

Attendees experienced NextGen® Ambient Assist, an AI-driven ambient listening solution that saves providers up to two hours of documentation time per day, and the NextGen® Closed Loop™ Patient & Practice Experience—an integrated platform that facilitates every aspect of the patient journey from access to intake, visit, health management, and care coordination. They also previewed the NextGen® Enterprise Data Warehouse, a new offering that helps NextGen® Enterprise clients leverage data and analytics to make informed decisions with ease.

UGM 24 also included more than 130 expert-led breakout sessions on topics ranging from optimizing workflows to navigating regulatory challenges to understanding population health. Another conference highlight was the Excellence in Healthcare Awards presentation, which recognized clients for their leadership in the following areas:

• Excellence in Integration: Child Mind Institute
  
  This national nonprofit dedicated to improving the lives of children facing mental health and learning challenges integrated an automated invoice system to reduce manual work by over 300 hours per month.

• Excellence in Financial Operations: United Neighborhood Health Services
  
  This Federally Qualified Health Center (FQHC) in Nashville, Tennessee, implemented an optimized scheduling system powered by NextGen® Enterprise PM, NextGen® Population Health Solutions, and the NextGen® PxP Portal that reduced patient wait times and helped 85 percent of providers exceed productivity goals.

• Excellence in Clinical Care: Barbour Orthopaedics & Spine Practice
  
  This practice with locations along the East Coast and in Georgia overhauled a cumbersome paper-based surgery order process and standardized their surgery workflow, leading to an average of 375 minutes saved per surgery, an estimated $20,000 saved annually in paper and printing costs, and a 30 percent boost in administrative efficiency.

• Excellence in Innovation: Heartland Community Health Network
  
  Selected by a vote of their peers, this Texas and Nebraska network of FQHCs streamlined the ordering process with a custom template that allows diagnosis-driven, complex orders to be entered in 10 seconds or less from a single screen. Heartland is a repeat winner of the Excellence in Innovation Award.

“Bringing clients and NextGen Healthcare team members together for UGM 24 offered a unique opportunity to celebrate successes, learn from one another, and consider how we can continue driving better healthcare outcomes for all,” said David Sides, chief executive officer, NextGen Healthcare. “Our clients are leveraging technology to deliver exceptional patient outcomes, and it was a distinct privilege to recognize our award winners for their innovative work.”

UGM 24 session materials will be available to registered attendees through January 31, 2025, via the UGM 24 website.

About NextGen Healthcare, Inc.

NextGen Healthcare, Inc. is a leading provider of innovative healthcare technology and data solutions. We are reimagining ambulatory healthcare with award-winning EHR, practice management and surround solutions that enable providers to deliver whole-person health and value-based care. Our highly integrated, intelligent, and interoperable solutions increase clinical quality and productivity, enrich the patient experience and drive superior financial performance. We are on a relentless quest to achieve better healthcare outcomes for all. Learn more at nextgen.com, and follow us on Facebook, X, LinkedIn, YouTube, and Instagram.

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