CNA 2013 Q4


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-K
[x] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2013
OR
[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
For the transition period from _____ to _____
Commission File Number 1-5823
 
CNA FINANCIAL CORPORATION
(Exact name of registrant as specified in its charter)
Delaware
(State or other jurisdiction of
incorporation or organization)
 
36-6169860
(I.R.S. Employer
Identification No.)
333 S. Wabash
Chicago, Illinois
(Address of principal executive offices)
 
60604
(Zip Code)
(312) 822-5000
(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:
 
Title of each class
Common Stock
with a par value
of $2.50 per share
 
Name of each exchange on which registered
New York Stock Exchange
Chicago Stock Exchange
 

Securities registered pursuant to Section 12(g) of the Act:
None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes [x] No [ ]
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes [ ] No [x]
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [x] No [ ]
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes [x] No [ ]
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [x]
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer [x] Accelerated filer [ ] Non-accelerated filer (Do not check if a smaller reporting company) [ ] Smaller reporting company [ ]
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes [ ] No [x]
As of February 14, 2014, 269,824,832 shares of common stock were outstanding. The aggregate market value of the common stock held by non-affiliates of the registrant as of June 30, 2013 was approximately $870 million based on the closing price of $32.62 per share of the common stock on the New York Stock Exchange on June 30, 2013.
DOCUMENTS INCORPORATED BY REFERENCE:
Portions of the CNA Financial Corporation Proxy Statement prepared for the 2014 annual meeting of shareholders, pursuant to Regulation 14A, are incorporated by reference into Part III of this Report.



Item Number
 
Page
Number
 
 
1.
1A.
1B.
2.
3.
4.
 
PART II
 
5.
6.
7.
7A.
8.
9.
9A.
9B.
 
PART III
 
10.
11.
12.
13.
14.
 
PART IV
 
15.


2

Table of Contents

PART I
ITEM 1. BUSINESS
CNA Financial Corporation (CNAF) was incorporated in 1967 and is an insurance holding company. Collectively, CNAF and its subsidiaries are referred to as CNA or the Company. References to “CNA,” “the Company,” “we,” “our,” “us” or like terms refer to the business of CNAF and its subsidiaries. CNA's property and casualty and remaining life and group insurance operations are primarily conducted by Continental Casualty Company (CCC), The Continental Insurance Company, Western Surety Company, Hardy Underwriting Bermuda Limited and its subsidiaries and Continental Assurance Company (CAC). Loews Corporation (Loews) owned approximately 90% of our outstanding common stock as of December 31, 2013.
Our insurance products primarily include commercial property and casualty coverages, including surety. Our services include risk management, information services, warranty and claims administration. Our products and services are primarily marketed through independent agents, brokers and managing general underwriters to a wide variety of customers, including small, medium and large businesses, insurance companies, associations, professionals and other groups.
Our core business, commercial property and casualty insurance operations, is reported in three business segments: CNA Specialty, CNA Commercial and Hardy. Our non-core businesses are managed in two business segments: Life & Group Non-Core and Corporate & Other Non-Core. Each segment is managed separately due to differences in their product lines and markets. Discussions of each segment, including the products offered, customers served, and distribution channels used, are set forth in the Management's Discussion and Analysis (MD&A) included under Item 7 and in Note O to the Consolidated Financial Statements included under Item 8.
Competition
The property and casualty insurance industry is highly competitive both as to rate and service. We compete with a large number of stock and mutual insurance companies and other entities for both distributors and customers. Insurers compete on the basis of factors including products, price, services, ratings and financial strength. We must continuously allocate resources to refine and improve our insurance products and services.
There are approximately 2,800 individual companies that sell property and casualty insurance in the United States. Based on 2012 statutory net written premiums, we are the eighth largest commercial insurance writer and the 13th largest property and casualty insurance organization in the United States.
Regulation
The insurance industry is subject to comprehensive and detailed regulation and supervision. Each domestic and foreign jurisdiction has established supervisory agencies with broad administrative powers relative to licensing insurers and agents, approving policy forms, establishing reserve requirements, prescribing the form and content of statutory financial reports, and regulating capital adequacy and the type, quality and amount of investments permitted. Such regulatory powers also extend to premium rate regulations, which require that rates not be excessive, inadequate or unfairly discriminatory. In addition to regulation of dividends by insurance subsidiaries, intercompany transfers of assets may be subject to prior notice or approval by insurance regulators, depending on the size of such transfers and payments in relation to the financial position of the insurance subsidiaries making the transfer or payment.
Hardy, a specialized Lloyd's of London (Lloyd's) underwriter, is also supervised by the Council of Lloyd's, which is the franchisor for all Lloyd's operations. The Council of Lloyd's has wide discretionary powers to regulate Lloyd's underwriting, such as establishing the capital requirements for syndicate participation. In addition, the annual business plans of each syndicate are subject to the review and approval of the Lloyd's Franchise Board, which is responsible for business planning and monitoring for all syndicates.

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The European Union's executive body, the European Commission, is implementing new capital adequacy and risk management regulations called Solvency II that would apply to our European operations. In addition, global regulators, including the United States National Association of Insurance Commissioners, are working with the International Association of Insurance Supervisors (IAIS) to consider changes to insurance company supervision. Among the areas being addressed are company and group capital requirements, group supervision and enterprise risk management. It is not currently clear to what extent or how the activities of the IAIS will impact the Company or U.S. insurance regulation.
Domestic insurers are also required by the state insurance regulators to provide coverage to insureds who would not otherwise be considered eligible by the insurers. Each state dictates the types of insurance and the level of coverage that must be provided to such involuntary risks. Our share of these involuntary risks is mandatory and generally a function of our respective share of the voluntary market by line of insurance in each state.
Further, insurance companies are subject to state guaranty fund and other insurance-related assessments. Guaranty fund assessments are levied by the state departments of insurance to cover claims of insolvent insurers. Other insurance-related assessments are generally levied by state agencies to fund various organizations including disaster relief funds, rating bureaus, insurance departments, and workers' compensation second injury funds, or by industry organizations that assist in the statistical analysis and ratemaking process.
Although the federal government does not currently directly regulate the business of insurance, federal legislative and regulatory initiatives can impact the insurance industry. These initiatives and legislation include proposed federal oversight of certain insurers; tort reform proposals; proposals addressing natural catastrophe exposures; terrorism risk mechanisms; federal financial services reforms; and various tax proposals affecting insurance companies. Any of the foregoing regulatory limitations, impositions and restrictions may result in significant burdens on us.
Various legislative and regulatory efforts to reform the tort liability system have, and will continue to, impact our industry. Although there has been some tort reform with positive impact to the insurance industry, new causes of action and theories of damages continue to be proposed in state court actions or by federal or state legislatures that continue to expand liability for insurers and their policyholders.
Employee Relations
As of December 31, 2013, we had approximately 7,035 employees and have experienced satisfactory labor relations. We have never had work stoppages due to labor disputes.
We have comprehensive benefit plans for substantially all of our employees, including retirement plans, savings plans, disability programs, group life programs and group health care programs. See Note J to the Consolidated Financial Statements included under Item 8 for further discussion of our benefit plans.
Direct Written Premiums by Geographic Concentration
Set forth below is the distribution of our direct written premiums by geographic concentration.
Direct Written Premiums
Years ended December 31
Percent of Total
 
2013
 
2012
 
2011
California
9.2
%
 
9.5
%
 
9.4
%
Texas
8.0

 
7.4

 
6.7

New York
7.3

 
7.1

 
6.7

Illinois
5.9

 
6.5

 
4.9

Florida
5.9

 
5.8

 
6.1

New Jersey
3.7

 
3.5

 
3.5

Pennsylvania
3.7

 
3.4

 
3.4

Canada
3.1

 
3.0

 
3.0

All other states, countries or political subdivisions
53.2

 
53.8

 
56.3

Total
100.0
%
 
100.0
%
 
100.0
%

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Approximately 8.9%, 9.2% and 8.8% of our direct written premiums were derived from outside of the United States for the years ended December 31, 2013, 2012 and 2011.
Property and Casualty Claim and Claim Adjustment Expenses
The following loss reserve development table illustrates the change over time of reserves established for property and casualty claim and claim adjustment expenses at the end of the preceding ten calendar years for our property and casualty insurance companies. The table excludes our life insurance subsidiaries, and as such, the carried reserves will not agree to the Consolidated Financial Statements included under Item 8. The first section shows the reserves as originally reported at the end of the stated year. The second section, reading down, shows the cumulative amounts paid as of the end of successive years with respect to the originally reported reserve liability. The third section, reading down, shows re-estimates of the originally recorded reserves as of the end of each successive year, which is the result of our property and casualty insurance subsidiaries' expanded awareness of additional facts and circumstances that pertain to the unsettled claims. The last section compares the latest re-estimated reserves to the reserves originally established, and indicates whether the original reserves were adequate or inadequate to cover the estimated costs of unsettled claims. The loss reserve development table is cumulative and, therefore, ending balances should not be added since the amount at the end of each calendar year includes activity for both the current and prior years.

5

Table of Contents

Schedule of Loss Reserve Development
Calendar Year Ended
2003
 
2004
 
2005
 
2006
 
2007
 
2008
 
2009
 
2010 (a)
 
2011
 
2012 (b)
 
2013
(In millions)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Originally reported gross reserves for unpaid claim and claim adjustment expenses
$
31,284

 
$
31,204

 
$
30,694

 
$
29,459

 
$
28,415

 
$
27,475

 
$
26,712

 
$
25,412

 
$
24,228

 
$
24,696

 
$
24,015

Originally reported ceded recoverable
13,847

 
13,682

 
10,438

 
8,078

 
6,945

 
6,213

 
5,524

 
6,060

 
4,967

 
5,075

 
4,911

Originally reported net reserves for unpaid claim and claim adjustment expenses
$
17,437

 
$
17,522

 
$
20,256

 
$
21,381

 
$
21,470

 
$
21,262

 
$
21,188

 
$
19,352

 
$
19,261

 
$
19,621

 
$
19,104

Cumulative net paid as of:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
One year later
$
4,382

 
$
2,651

 
$
3,442

 
$
4,436

 
$
4,308

 
$
3,930

 
$
3,762

 
$
3,472

 
$
4,277

 
$
4,588

 
$

Two years later
6,104

 
4,963

 
7,022

 
7,676

 
7,127

 
6,746

 
6,174

 
6,504

 
7,459

 

 

Three years later
7,780

 
7,825

 
9,620

 
9,822

 
9,102

 
8,340

 
8,374

 
8,822

 

 

 

Four years later
10,085

 
9,914

 
11,289

 
11,312

 
10,121

 
9,863

 
10,038

 

 

 

 

Five years later
11,834

 
11,261

 
12,465

 
11,973

 
11,262

 
11,115

 

 

 

 

 

Six years later
12,988

 
12,226

 
12,917

 
12,858

 
12,252

 

 

 

 

 

 

Seven years later
13,845

 
12,551

 
13,680

 
13,670

 

 

 

 

 

 

 

Eight years later
14,073

 
13,245

 
14,409

 

 

 

 

 

 

 

 

Nine years later
14,713

 
13,916

 

 

 

 

 

 

 

 

 

Ten years later
15,337

 

 

 

 

 

 

 

 

 

 

Net reserves re-estimated as of:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
End of initial year
$
17,437

 
$
17,522

 
$
20,256

 
$
21,381

 
$
21,470

 
$
21,262

 
$
21,188

 
$
19,352

 
$
19,261

 
$
19,621

 
$
19,104

One year later
17,671

 
18,513

 
20,588

 
21,601

 
21,463

 
21,021

 
20,643

 
18,923

 
19,081

 
19,506

 

Two years later
19,120

 
19,044

 
20,975

 
21,706

 
21,259

 
20,472

 
20,237

 
18,734

 
18,946

 

 

Three years later
19,760

 
19,631

 
21,408

 
21,609

 
20,752

 
20,014

 
20,012

 
18,514

 

 

 

Four years later
20,425

 
20,212

 
21,432

 
21,286

 
20,350

 
19,784

 
19,758

 

 

 

 

Five years later
21,060

 
20,301

 
21,326

 
20,982

 
20,155

 
19,597

 

 

 

 

 

Six years later
21,217

 
20,339

 
21,060

 
20,815

 
20,021

 

 

 

 

 

 

Seven years later
21,381

 
20,142

 
20,926

 
20,755

 

 

 

 

 

 

 

Eight years later
21,199

 
20,023

 
20,900

 

 

 

 

 

 

 

 

Nine years later
21,100

 
20,054

 

 

 

 

 

 

 

 

 

Ten years later
21,135

 

 

 

 

 

 

 

 

 

 

Total net (deficiency) redundancy
$
(3,698
)
 
$
(2,532
)
 
$
(644
)
 
$
626

 
$
1,449

 
$
1,665

 
$
1,430

 
$
838

 
$
315

 
$
115

 
$

Reconciliation to gross re-estimated reserves:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net reserves re-estimated
$
21,135

 
$
20,054

 
$
20,900

 
$
20,755

 
$
20,021

 
$
19,597

 
$
19,758

 
$
18,514

 
$
18,946

 
$
19,506

 
$

Re-estimated ceded recoverable
15,852

 
14,706

 
12,025

 
9,697

 
8,293

 
7,252

 
6,593

 
7,093

 
5,850

 
5,531

 

Total gross re-estimated reserves
$
36,987

 
$
34,760

 
$
32,925

 
$
30,452

 
$
28,314

 
$
26,849

 
$
26,351

 
$
25,607

 
$
24,796

 
$
25,037

 
$

Total gross (deficiency) redundancy
$
(5,703
)
 
$
(3,556
)
 
$
(2,231
)
 
$
(993
)
 
$
101

 
$
626

 
$
361

 
$
(195
)
 
$
(568
)
 
$
(341
)
 
$

Net (deficiency) redundancy related to:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Asbestos
$
(177
)
 
$
(123
)
 
$
(113
)
 
$
(112
)
 
$
(107
)
 
$
(79
)
 
$

 
$

 
$

 
$

 
$

Environmental pollution
(209
)
 
(209
)
 
(159
)
 
(159
)
 
(159
)
 
(76
)
 

 

 

 

 

Total asbestos and environmental pollution
(386
)
 
(332
)
 
(272
)
 
(271
)
 
(266
)
 
(155
)
 

 

 

 

 

Core (Non-asbestos & environmental pollution)
(3,312
)
 
(2,200
)
 
(372
)
 
897

 
1,715

 
1,820

 
1,430

 
838

 
315

 
115

 

Total net (deficiency) redundancy
$
(3,698
)
 
$
(2,532
)
 
$
(644
)
 
$
626

 
$
1,449

 
$
1,665

 
$
1,430

 
$
838

 
$
315

 
$
115

 
$



6

Table of Contents

(a)
Effective January 1, 2010, we ceded our net asbestos and environmental pollution claim and allocated claim adjustment expense reserves under a retroactive reinsurance agreement, as further discussed in Note F to the Consolidated Financial Statements included under Item 8.
(b)
On July 2, 2012, we acquired Hardy Underwriting Bermuda Limited. As a result of this acquisition, net reserves were increased by $291 million.
Additional information regarding our property and casualty claim and claim adjustment expense reserves and reserve development is set forth in the MD&A included under Item 7 and in Notes A and F to the Consolidated Financial Statements included under Item 8.
Available Information
We file annual, quarterly and current reports, proxy statements and other documents with the Securities and Exchange Commission (SEC) under the Securities Exchange Act of 1934 (Exchange Act). The public may read and copy any materials that we file with the SEC at the SEC's Public Reference Room at 100 F Street, NE, Washington, D.C. 20549. The public may obtain information on the operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330. The SEC also maintains an internet site that contains reports, proxy and information statements, and other information regarding issuers, including CNA, that file electronically with the SEC. The public can obtain any documents that we file with the SEC at www.sec.gov.
We also make available free of charge on or through our internet website at www.cna.com our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to those reports as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. Copies of these reports may also be obtained, free of charge, upon written request to: CNA Financial Corporation, 333 S. Wabash Avenue, Chicago, IL 60604, Attn: Jonathan D. Kantor, Executive Vice President, General Counsel and Secretary.

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Table of Contents

ITEM 1A. RISK FACTORS
Our business faces many risks. Each of the risks and uncertainties described below could lead to events or circumstances that have a material adverse effect on our results of operations, equity, business and insurer financial strength and corporate debt ratings. You should carefully consider and evaluate all of the information included in this Report and any subsequent reports we may file with the SEC or make available to the public before investing in any securities we issue.
If we determine that our recorded insurance reserves are insufficient to cover our estimated ultimate unpaid liability for claim and claim adjustment expenses, we may need to increase our insurance reserves which would result in a charge to our earnings.
We maintain insurance reserves to cover our estimated ultimate unpaid liability for claim and claim adjustment expenses, including the estimated cost of the claims adjudication process, for reported and unreported claims and for future policy benefits. Insurance reserves are not an exact calculation of liability but instead are complex estimates derived by us, generally utilizing a variety of reserve estimation techniques from numerous assumptions and expectations about future events, many of which are highly uncertain, such as estimates of claims severity, frequency of claims, mortality, morbidity, discount rates, inflation, claims handling, case reserving policies and procedures, underwriting and pricing policies, changes in the legal and regulatory environment and the lag time between the occurrence of an insured event and the time of its ultimate settlement. Mortality is the relative incidence of death. Morbidity is the frequency and severity of illness, sickness and diseases contracted. Many of these uncertainties are not precisely quantifiable and require significant judgment on our part. As trends in underlying claims develop, particularly in so-called “long tail” or long duration coverages, we are sometimes required to add to our reserves. This is called unfavorable net prior year development and results in a charge to our earnings in the amount of the added reserves, recorded in the period the change in estimate is made. These charges can be substantial.
We are subject to the uncertain effects of emerging or potential claims and coverage issues that arise as industry practices and legal, judicial, social, economic and other environmental conditions change. These issues have had, and may continue to have, a negative effect on our business by either extending coverage beyond the original underwriting intent or by increasing the number or size of claims, resulting in further increases in our reserves. The effects of these and other unforeseen emerging claim and coverage issues are extremely difficult to predict. Examples of emerging or potential claims and coverage issues include:
uncertainty in future medical costs in workers' compensation. In particular, medical cost inflation could be greater than expected due to new treatments, drugs, and devices; increased healthcare utilization; and/or the future costs of healthcare facilities. In addition, the relationship between workers' compensation and government and private healthcare providers could change, potentially shifting costs to workers' compensation;
increased uncertainty related to medical professional liability, medical products liability and workers’ compensation coverages resulting from the Patient Protection and Affordable Care Act;
significant class action litigation; and
mass tort claims, including bodily injury claims related to benzene, lead, noise induced hearing loss, injuries from various medical products including pharmaceuticals, and various other chemical and radiation exposure claims.
In light of the many uncertainties associated with establishing the estimates and making the assumptions necessary to establish reserve levels, we review and change our reserve estimates in a regular and ongoing process as experience develops and further claims are reported and settled. If estimated reserves are insufficient for any reason, the required increase in reserves would be recorded as a charge against our earnings in the period in which reserves are determined to be insufficient. These charges could be substantial.

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Table of Contents

Our key assumptions used to determine reserves for long term care products and payout annuity contracts could vary significantly from actual experience.
Our reserves for long term care products are based on key assumptions including morbidity, mortality, policy persistency (the percentage of policies remaining in force) and discount rate. These assumptions are critical bases for reserve estimates and, while monitored consistently, are inherently uncertain due to the limited historical data and industry data available to us, as only a small portion of the long term care policies which have been written to date are in claims paying status, and the potential changing trends in morbidity and mortality over time. Assumptions relating to mortality and discount rate also form the basis for reserve determination for payout annuity products.
A prolonged period during which interest rates remain at levels lower than those anticipated in our reserving would result in shortfalls in investment income on assets supporting our obligations under long term care policies and payout annuity contracts, which may also require changes to our reserves. This risk is more significant for long term care products because the long potential duration of the policy obligations exceeds the duration of the supporting investment assets. If estimated reserves are insufficient for any reason, including changes in assumptions, the required increase in reserves would be recorded as a charge against our earnings in the period in which reserves are determined to be insufficient. These charges could be substantial.
Catastrophe losses are unpredictable and could result in material losses.
Catastrophe losses are an inevitable part of our business. Various events can cause catastrophe losses. These events can be natural or man-made, and may include hurricanes, windstorms, earthquakes, hail, severe winter weather, fires, floods, riots, strikes, civil commotion, and acts of terrorism. The frequency and severity of these catastrophe events are inherently unpredictable. In addition, longer-term natural catastrophe trends may be changing and new types of catastrophe losses may be developing due to climate change, a phenomenon that has been associated with extreme weather events linked to rising temperatures, and includes effects on global weather patterns, greenhouse gases, sea, land and air temperatures, sea levels, rain, hail and snow.
The extent of our losses from catastrophes is a function of the total amount of our insured exposures in the affected areas, the frequency and severity of the events themselves, the level of reinsurance assumed and ceded, and reinsurance reinstatement premiums, if any. As in the case of catastrophe losses generally, it can take a long time for the ultimate cost to us to be finally determined, as a multitude of factors contribute to such costs, including evaluation of general liability and pollution exposures, additional living expenses, infrastructure disruption, business interruption and reinsurance collectibility. Reinsurance coverage for terrorism events is provided only in limited circumstances, especially in regard to “unconventional” terrorism acts, such as nuclear, biological, chemical or radiological attacks. As a result, catastrophe losses are particularly difficult to estimate. Additionally, the U.S. government currently provides financial protection through the Terrorism Risk Insurance Program Reauthorization Act, which is set to expire December 31, 2014. Should that act expire without reauthorization or be reauthorized under materially different terms, our net exposure to a significant terrorist event could increase.
We have exposures related to asbestos and environmental pollution (A&EP) claims, which could result in material losses.
Our property and casualty insurance subsidiaries have exposures related to A&EP claims. Our experience has been that establishing claim and claim adjustment expense reserves for casualty coverages relating to A&EP claims is subject to uncertainties that are greater than those presented by other claims. Additionally, traditional actuarial methods and techniques employed to estimate the ultimate cost of claims for more traditional property and casualty exposures are less precise in estimating claim and claim adjustment expense reserves for A&EP. As a result, estimating the ultimate cost of both reported and unreported A&EP claims is subject to a higher degree of variability.
On August 31, 2010, we completed a retroactive reinsurance transaction under which substantially all of our legacy A&EP liabilities were ceded to National Indemnity Company (NICO), a subsidiary of Berkshire Hathaway Inc., subject to an aggregate limit of $4 billion (Loss Portfolio Transfer). If the other parties to the Loss Portfolio Transfer do not fully perform their obligations, our liabilities for A&EP claims covered by the Loss Portfolio Transfer exceed the aggregate limit of $4 billion, or we determine we have exposures to A&EP claims not covered by the Loss Portfolio Transfer, we may need to increase our recorded net reserves which would result in a charge against our earnings. These charges could be substantial.

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Our premium writings and profitability are affected by the availability and cost of reinsurance.
We purchase reinsurance to help manage our exposure to risk. Under our ceded reinsurance arrangements, another insurer assumes a specified portion of our exposure in exchange for a specified portion of policy premiums. Market conditions determine the availability and cost of the reinsurance protection we purchase, which affects the level of our business and profitability, as well as the level and types of risk we retain. If we are unable to obtain sufficient reinsurance at a cost we deem acceptable, we may be unwilling to bear the increased risk and would reduce the level of our underwriting commitments.
We may not be able to collect amounts owed to us by reinsurers, which could result in higher net incurred losses.
We have significant amounts recoverable from reinsurers which are reported as receivables on our Consolidated Balance Sheets and are estimated in a manner consistent with claim and claim adjustment expense reserves or future policy benefits reserves. The ceding of insurance does not, however, discharge our primary liability for claims. As a result, we are subject to credit risk relating to our ability to recover amounts due from reinsurers. In the past, certain of our reinsurance carriers have experienced credit downgrades by rating agencies within the term of our contractual relationship. Such action increases the likelihood that we will not be able to recover amounts due. In addition, reinsurers could dispute amounts which we believe are due to us. If the amounts we collect from reinsurers are less than the amount recorded for any of the foregoing reasons, our net incurred losses will be higher.
We may not be able to collect amounts owed to us by policyholders who hold deductible policies, which could result in higher net incurred losses.
A portion of our business is written under deductible policies. Under these policies, we are obligated to pay the related insurance claims and are reimbursed by the policyholder to the extent of the deductible, which may be significant. As a result we are exposed to credit risk to the policyholder. If we are not able to collect the amounts due to us from policyholders, our incurred losses will be higher.
We may incur significant realized and unrealized investment losses and volatility in net investment income arising from changes in the financial markets.
Our investment portfolio is exposed to various risks, such as interest rate, credit, equity, and currency risks, many of which are unpredictable. Financial markets are highly sensitive to changes in economic conditions, monetary policies, domestic and international geopolitical issues and many other factors. Changes in financial markets including fluctuations in interest rates, credit, equity and currency prices, and many other factors beyond our control can adversely affect the value of our investments and the realization of investment income.
We have significant holdings in fixed maturity investments that are sensitive to changes in interest rates. A decline in interest rates may reduce the returns earned on new fixed maturity investments, thereby reducing our net investment income, while an increase in interest rates may reduce the value of our existing fixed maturity investments. The value of our fixed maturity investments is also subject to risk that certain investments may default or become impaired due to deterioration in the financial condition of issuers of the investments we hold. Any such impairments which we deem to be other-than-temporary would result in a charge to our earnings.
In addition, we invest a portion of our assets in equity securities and limited partnerships which are subject to greater market volatility than our fixed maturity investments. Limited partnership investments generally provide a lower level of liquidity than fixed maturity or equity investments and therefore may also limit our ability to withdraw assets. As a result of all of these factors, we may not earn an adequate return on our investments, may incur losses on the disposition of our investments, and may be required to write down the value of our investments.
Our valuation of investments and impairment of securities requires significant judgment, which is inherently uncertain.
We exercise significant judgment in analyzing and validating fair values, which are primarily provided by third parties, for securities in our investment portfolio, including those that are not regularly traded in active markets. We also exercise significant judgment in determining whether the impairment of particular investments is temporary or other-than-temporary. The valuation of residential and commercial mortgage and other asset-backed securities can be particularly sensitive to fairly small changes in collateral performance.

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Due to the inherent uncertainties involved with these judgments, we may incur unrealized losses and conclude that other-than-temporary write downs of our investments are required.
Changes in U.S. tax laws or in the tax laws of other jurisdictions in which we operate could adversely impact our results of operations.
Federal and/or state tax legislation that would lessen or eliminate some or all of the tax attributes currently affecting us could materially and adversely impact our results of operations, in particular, changes to tax laws governing tax credits. Other potential tax law changes, including the taxation of interest from municipal bonds, could also adversely affect the value of our investment portfolio and the rate at which we discount certain liabilities.
Any significant interruption in the operation of our facilities, systems and business functions could result in a materially adverse effect on our operations.
Our business is highly dependent upon our ability to perform, in an efficient and uninterrupted manner, through our employees or vendor relationships, necessary business functions (such as internet support and 24-hour call centers), processing new and renewal business, and processing and paying claims and other obligations. Our facilities and systems could become unavailable, inoperable, or otherwise impaired from a variety of causes, including, without limitation, natural events, such as hurricanes, tornadoes, windstorms, earthquakes, severe winter weather and fires, or other events, such as explosions, terrorist attacks, computer security breaches or cyber attacks, riots, hazardous material releases, medical epidemics, utility outages, interruptions of our data processing and storage systems or the systems of third-party vendors, or unavailability of communications facilities. Likewise, we could experience a significant failure or corruption of one or more of our information technology, telecommunications, or other systems for various reasons, including significant failures that might occur as existing systems are replaced or upgraded.
The shut-down or unavailability of one or more of our systems or facilities for any reason could significantly impair our ability to perform critical business functions on a timely basis. In addition, because our information technology and telecommunications systems interface with and depend on third-party systems, we could experience service denials if demand for such service exceeds capacity or a third-party system fails or experiences an interruption. If sustained or repeated, such events could result in a deterioration of our ability to write and process new and renewal business, provide customer service, pay claims in a timely manner, or perform other necessary business functions, including the ability to issue financial statements in a timely manner. This could result in a materially adverse effect on our business results, prospects, and liquidity, as well as damage to customer goodwill.
Failure to protect personal information of our customers, claimants or employees, loss of key vendor relationships or exposure relating to claim administration and claim adjudication functions performed by a vendor could result in a materially adverse effect on our operations.
If a vendor, third-party administrator or employee fails to protect personal information of our customers, claimants or employees, we may suffer operational impairments and financial losses, as well as significant harm to our reputation.
In the event that one or more of our vendors suffers a bankruptcy, is sold to another entity, sustains a significant business interruption or otherwise becomes unable to continue to provide products or services, we may suffer operational impairments and financial losses associated with transferring business to a new vendor, assisting a vendor with rectifying operational difficulties or assuming previously outsourced operations ourselves.
Additionally, we rely on certain third-party claims administrators, including the administrator of our long term care claims, to perform significant claim administration and claim adjudication functions. Any failure by such administrator to properly perform service functions may result in losses as a result of over-payment of claims, legal claims against us and adverse regulatory enforcement exposure.
We face intense competition in our industry and may be adversely affected by the cyclical nature of the property and casualty business.
All aspects of the insurance industry are highly competitive and we must continuously allocate resources to refine and improve our insurance products and services. We compete with a large number of stock and mutual insurance companies and other entities for both distributors and customers. Insurers compete on the basis of factors including

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products, price, services, ratings and financial strength. The property and casualty market is cyclical and has experienced periods characterized by relatively high levels of price competition, resulting in less restrictive underwriting standards and relatively low premium rates, followed by periods of relatively lower levels of competition, more selective underwriting standards and relatively high premium rates. During periods in which price competition is high, we may lose business to competitors offering competitive insurance products at lower prices. As a result, our premium levels and expense ratio could be materially adversely impacted.
We are subject to capital adequacy requirements and, if we are unable to maintain or raise sufficient capital to meet these requirements, regulatory agencies may restrict or prohibit us from operating our business.
Insurance companies such as ours are subject to capital adequacy standards set by regulators to help identify companies that merit further regulatory attention. These standards apply specified risk factors to various asset, premium and reserve components of statutory capital and surplus reported in our statutory basis of accounting financial statements. Current rules, including those promulgated by insurance regulators and specialized markets, such as Lloyd's, require companies to maintain statutory capital and surplus at a specified minimum level determined using the applicable regulatory capital adequacy formula. If we do not meet these minimum requirements, we may be restricted or prohibited from operating our business. If we are required to record a material charge against earnings in connection with a change in estimate or the occurrence of an event, or if we incur significant losses related to our investment portfolio, we may violate these minimum capital adequacy requirements unless we are able to raise sufficient additional capital. We may be limited in our ability to raise significant amounts of capital on favorable terms or at all.
Our insurance subsidiaries, upon whom we depend for dividends in order to fund our working capital needs, are limited by insurance regulators in their ability to pay dividends.
We are a holding company and are dependent upon dividends, loans and other sources of cash from our subsidiaries in order to meet our obligations. Ordinary dividend payments, or dividends that do not require prior approval by the insurance subsidiaries' domiciliary insurance regulator are generally limited to amounts determined by formula which varies by jurisdiction. The formula for the majority of domestic states is the greater of 10% of the prior year statutory surplus or the prior year statutory net income, less the aggregate of all dividends paid during the twelve months prior to the date of payment. Some jurisdictions, including certain domestic states, however, have an additional stipulation that dividends cannot exceed the prior year's earned surplus. If we are restricted, by regulatory rule or otherwise, from paying or receiving intercompany dividends, we may not be able to fund our working capital needs and debt service requirements from available cash. As a result, we would need to look to other sources of capital which may be more expensive or may not be available at all.
Rating agencies may downgrade their ratings of us and thereby adversely affect our ability to write insurance at competitive rates or at all.
Ratings are an important factor in establishing the competitive position of insurance companies. Our insurance company subsidiaries, as well as our public debt, are rated by rating agencies, namely, A.M. Best Company (A.M. Best), Moody's Investors Service, Inc. (Moody's) and Standard & Poor's (S&P). Ratings reflect the rating agency's opinions of an insurance company's or insurance holding company's financial strength, capital adequacy, operating performance, strategic position and ability to meet its obligations to policyholders and debt holders.
Due to the intense competitive environment in which we operate, the uncertainty in determining reserves and the potential for us to take material unfavorable net prior year development in the future, and possible changes in the methodology or criteria applied by the rating agencies, the rating agencies may take action to lower our ratings in the future. The severity of the impact on our business is dependent on the level of downgrade and, for certain products, which rating agency takes the rating action. Among the adverse effects in the event of such downgrades would be the inability to obtain a material volume of business from certain major insurance brokers, the inability to sell a material volume of our insurance products to certain markets, and the required collateralization of certain future payment obligations or reserves.
In addition, it is possible that a lowering of the corporate debt ratings of Loews by certain of the rating agencies could result in an adverse impact on our ratings, independent of any change in our circumstances.

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We are subject to extensive existing state, local and foreign governmental regulations that restrict our ability to do business and generate revenues.
The insurance industry is subject to comprehensive and detailed regulation and supervision. Most insurance regulations are designed to protect the interests of our policyholders and third-party claimants, rather than our investors. Each jurisdiction in which we do business has established supervisory agencies that regulate the manner in which we do business, generally at the state level. Any changes in federal regulation could also impose significant burdens on us. In addition, the Lloyd's marketplace sets rules under which its members, including our Hardy syndicate, operate.
These rules and regulations relate to, among other things, the following:
standards of solvency including risk-based capital measurements;
restrictions on the nature, quality and concentration of investments;
restrictions on our ability to withdraw from unprofitable lines of insurance or unprofitable market areas;
the required use of certain methods of accounting and reporting;
the establishment of reserves for unearned premiums, losses and other purposes;
potential assessments for funds necessary to settle covered claims against impaired, insolvent or failed private or quasi-governmental insurers;
licensing of insurers and agents;
approval of policy forms;
limitations on the ability of our insurance subsidiaries to pay dividends to us; and
limitations on the ability to non-renew, cancel, increase rates or change terms and conditions in policies.
Regulatory powers also extend to premium rate regulations which require that rates not be excessive, inadequate or unfairly discriminatory. The jurisdictions in which we do business may also require us to provide coverage to persons whom we would not otherwise consider eligible. Each jurisdiction dictates the types of insurance and the level of coverage that must be provided to such involuntary risks. Our share of these involuntary risks is mandatory and generally a function of our respective share of the voluntary market by line of insurance in each jurisdiction.

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ITEM 1B. UNRESOLVED STAFF COMMENTS
None.
ITEM 2. PROPERTIES
The Chicago location, owned by CCC, houses our principal executive offices. Our subsidiaries own or lease office space in various cities throughout the United States and in other countries. The following table sets forth certain information with respect to our principal office locations.
Location
Amount (Square Feet) of Building Owned and Occupied or Leased and Occupied by CNA
Principal Usage
333 S. Wabash Avenue, Chicago, Illinois
639,553

 
Principal executive offices of CNAF
2405 Lucien Way, Maitland, Florida
113,084

 
Property and casualty insurance offices
125 S. Broad Street, New York, New York
71,847

 
Property and casualty insurance offices
101 S. Reid Street, Sioux Falls, South Dakota
61,631

 
Property and casualty insurance offices
4150 N. Drinkwater Boulevard, Scottsdale, Arizona
56,281

 
Property and casualty insurance offices
401 Penn Street, Reading, Pennsylvania
56,009

 
Property and casualty insurance offices
10375 Park Meadows Drive, Littleton, Colorado
42,968

 
Property and casualty insurance offices
675 Placentia Avenue, Brea, California
41,340

 
Property and casualty insurance offices
700 N. Pearl Street, Dallas, Texas
37,870

 
Property and casualty insurance offices
1249 S. River Road, Cranbury, New Jersey
36,946

 
Property and casualty insurance offices
We lease the office space described above except for the building in Chicago, Illinois which is owned. We consider that our properties are generally in good condition, are well maintained and are suitable and adequate to carry on our business.
ITEM 3. LEGAL PROCEEDINGS
Information on our legal proceedings is set forth in Note G to the Consolidated Financial Statements included under Item 8.
ITEM 4. MINE SAFETY DISCLOSURES
Not applicable.

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PART II
ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
Our common stock is listed on the New York Stock Exchange and the Chicago Stock Exchange under the symbol CNA.
As of February 14, 2014, we had 269,824,832 shares of common stock outstanding. Approximately 90% of our outstanding common stock is owned by Loews. We had 1,230 stockholders of record as of February 14, 2014 according to the records maintained by our transfer agent.
Our Board of Directors has approved an authorization to purchase, in the open market or through privately negotiated transactions, our outstanding common stock, as our management deems appropriate. No repurchases were made in the fourth quarter of 2013.
The table below shows the high and low sales prices for our common stock based on the New York Stock Exchange Composite Transactions.
Common Stock Information
 
2013
 
2012
Quarter:
High
 
Low
 
Dividends
Declared
 
High
 
Low
 
Dividends
Declared
First
$
32.69

 
$
28.89

 
$
0.20

 
$
29.73

 
$
26.70

 
$
0.15

Second
35.27

 
30.71

 
0.20

 
30.67

 
26.87

 
0.15

Third
38.30

 
32.66

 
0.20

 
28.35

 
25.91

 
0.15

Fourth
42.89

 
37.44

 
0.20

 
29.57

 
27.06

 
0.15

The following graph compares the total return of our common stock, the Standard & Poor's 500 (S&P 500) Index and the S&P 500 Property & Casualty Insurance Index for the five year period from December 31, 2008 through December 31, 2013. The graph assumes that the value of the investment in our common stock and for each index was $100 on December 31, 2008 and that dividends, if any, were reinvested.
Stock Price Performance Graph
Company / Index
2008
 
2009
 
2010
 
2011
 
2012
 
2013
CNA Financial Corporation
100.00

 
145.99

 
164.54

 
165.10

 
176.65

 
276.68

S&P 500 Index
100.00

 
126.46

 
145.51

 
148.59

 
172.37

 
228.19

S&P 500 Property & Casualty Insurance Index
100.00

 
112.35

 
122.38

 
122.08

 
146.63

 
202.78


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ITEM 6. SELECTED FINANCIAL DATA
The following table presents selected financial data. On July 2, 2012, we acquired Hardy Underwriting Bermuda Limited and its subsidiaries. The results of Hardy are included from the date of acquisition. The table should be read in conjunction with Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations and Item 8. Financial Statements and Supplementary Data of this Form 10-K.
Selected Financial Data
As of or for the years ended December 31
 
 
 
 
 
 
 
 
 
(In millions, except per share data)
2013
 
2012
 
2011
 
2010
 
2009
Results of Operations:
 
 
 
 
 
 
 
 
 
Revenues
$
10,113

 
$
9,547

 
$
8,949

 
$
9,209

 
$
8,472

Income (loss) from continuing operations, net of tax
$
937

 
$
628

 
$
629

 
$
780

 
$
482

Income (loss) from discontinued operations, net of tax

 

 
(1
)
 
(21
)
 
(2
)
Net (income) loss attributable to noncontrolling interests, net of tax

 

 
(16
)
 
(68
)
 
(62
)
Net income (loss) attributable to CNA
$
937

 
$
628

 
$
612

 
$
691

 
$
418

Basic Earnings (Loss) Per Share Attributable to CNA Common Stockholders:
 
 
 
 
 
 
 
 
 
Income (loss) from continuing operations attributable to CNA common stockholders
$
3.48

 
$
2.33

 
$
2.27

 
$
2.36

 
$
1.11

Income (loss) from discontinued operations attributable to CNA common stockholders

 

 

 
(0.08
)
 
(0.01
)
Basic earnings (loss) per share attributable to CNA common stockholders
$
3.48

 
$
2.33

 
$
2.27

 
$
2.28

 
$
1.10

Diluted Earnings (Loss) Per Share Attributable to CNA Common Stockholders:
 
 
 
 
 
 
 
 
 
Income (loss) from continuing operations attributable to CNA common stockholders
$
3.47

 
$
2.33

 
$
2.27

 
$
2.36

 
$
1.11

Income (loss) from discontinued operations attributable to CNA common stockholders

 

 

 
(0.08
)
 
(0.01
)
Diluted earnings (loss) per share attributable to CNA common stockholders
$
3.47

 
$
2.33

 
$
2.27

 
$
2.28

 
$
1.10

Dividends declared per common share
$
0.80

 
$
0.60

 
$
0.40

 
$

 
$

Financial Condition:
 
 
 
 
 
 
 
 
 
Total investments
$
46,107

 
$
47,636

 
$
44,373

 
$
42,655

 
$
41,996

Total assets
57,194

 
58,522

 
55,110

 
55,252

 
55,218

Insurance reserves
38,394

 
40,005

 
37,554

 
37,590

 
38,263

Long and short term debt
2,560

 
2,570

 
2,608

 
2,651

 
2,303

Total CNA stockholders' equity
12,651

 
12,314

 
11,488

 
10,882

 
10,587

Book value per common share
$
46.91

 
$
45.71

 
$
42.66

 
$
40.44

 
$
35.64



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ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Index to this MD&A
Management's discussion and analysis of financial condition and results of operations is comprised of the following sections:
 
Page No.

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OVERVIEW
The following discussion should be read in conjunction with Item 1A. Risk Factors, Item 6. Selected Financial Data and Item 8. Financial Statements and Supplementary Data of this Form 10-K. References to net operating income (loss), net realized investment gains (losses) and net income (loss) used in this MD&A reflect amounts attributable to CNA, unless otherwise noted.
Subsequent Event
On February 10, 2014, we entered into a definitive agreement to sell the majority of our run-off annuity and pension deposit business. Further information on the sale is set forth in Note R to the Consolidated Financial Statements included under Item 8.


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CONSOLIDATED OPERATIONS
Results of Operations
The following table includes the consolidated results of our operations. For more detailed components of our business operations and the net operating income financial measure, see the segment discussions within this MD&A.
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Operating Revenues
 
 
 
 
 
Net earned premiums
$
7,271

 
$
6,882

 
$
6,603

Net investment income
2,450

 
2,282

 
2,054

Other revenues
361

 
320

 
294

Total operating revenues
10,082

 
9,484

 
8,951

Claims, Benefits and Expenses
 
 
 
 
 
Net incurred claims and benefits
5,927

 
5,867

 
5,476

Policyholders' dividends
20

 
29

 
13

Amortization of deferred acquisition costs
1,362

 
1,274

 
1,176

Other insurance related expenses
1,017

 
1,049

 
980

Other expenses
474

 
456

 
433

Total claims, benefits and expenses
8,800

 
8,675

 
8,078

Operating income from continuing operations before income tax
1,282

 
809

 
873

Income tax expense on operating income
(365
)
 
(222
)
 
(247
)
Net operating (income) loss attributable to noncontrolling interests

 

 
(16
)
Net operating income from continuing operations attributable to CNA
917

 
587

 
610

Net realized investment gains (losses), pretax
31

 
63

 
(2
)
Income tax (expense) benefit on net realized investment gains (losses)
(11
)
 
(22
)
 
5

Net realized investment gains
20

 
41

 
3

Income from continuing operations attributable to CNA
937

 
628

 
613

Loss from discontinued operations attributable to CNA

 

 
(1
)
Net income attributable to CNA
$
937

 
$
628

 
$
612

2013 Compared with 2012
Net income increased $309 million in 2013 as compared with 2012, driven by higher net operating income.
Net realized investment gains decreased $21 million in 2013 as compared with 2012. See the Investments section of this MD&A for further discussion of net investment income and net realized investment results.
Net operating income increased $330 million in 2013 as compared with 2012. Net operating income increased $427 million for our core segments, CNA Specialty, CNA Commercial and Hardy. This increase was primarily due to improved current accident year underwriting results and higher net investment income. These favorable items were partially offset by lower favorable net prior year development. Catastrophe losses were $111 million after-tax in 2013 as compared to catastrophe impacts of $270 million after-tax in 2012 as further discussed below. Net operating results decreased $97 million for our non-core segments, primarily driven by results in our Corporate & Other Non-Core segment related to retroactive reinsurance accounting. See the Life & Group Non-Core and Corporate & Other Non-Core sections of this MD&A for further discussion of our non-core results.
Aggregate favorable net prior year development of $160 million and $251 million was recorded in 2013 and 2012 related to our CNA Specialty, CNA Commercial, Hardy and Corporate & Other Non-Core segments. Further information on net prior year development is included in Note F to the Consolidated Financial Statements included under Item 8.

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Net earned premiums increased $389 million in 2013 as compared with 2012 driven by the acquisition of Hardy in July of 2012, a $106 million increase in CNA Specialty and a $44 million increase in CNA Commercial. See the Segment Results section of this MD&A for further discussion.
2012 Compared with 2011
Net income increased $16 million in 2012 as compared with 2011, driven by increased net realized investment gains, partially offset by lower net operating income.
Net realized investment gains increased $38 million in 2012 as compared with 2011. See the Investments section of this MD&A for further discussion of net investment income and net realized investment results.
Net operating income decreased $23 million in 2012 as compared with 2011. Net operating income decreased $126 million for our core segments, CNA Specialty, CNA Commercial and Hardy. This decrease was primarily due to higher catastrophe impacts and decreased favorable net prior year development. These unfavorable impacts were partially offset by higher net investment income, driven by significantly favorable limited partnership results. Catastrophe impacts were $270 million after-tax in 2012 as compared to $144 million after-tax in 2011. Catastrophe impacts in 2012 reflect $190 million after-tax related to Storm Sandy, including reinstatement premiums of $10 million after-tax. Net operating results improved $103 million for our non-core segments, primarily related to results in our Life & Group Non-Core segment. See the Life & Group Non-Core and Corporate & Other Non-Core sections of this MD&A for further discussion of our non-core results.
Aggregate favorable net prior year development of $251 million and $431 million was recorded in 2012 and 2011 related to our CNA Specialty, CNA Commercial, Hardy and Corporate & Other Non-Core segments. Further information on net prior year development is included in Note F to the Consolidated Financial Statements included under Item 8.
Net earned premiums increased $279 million in 2012 as compared with 2011 driven by the acquisition of Hardy, a $102 million increase in CNA Specialty and a $66 million increase in CNA Commercial. See the Segment Results section of this MD&A for further discussion.

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CRITICAL ACCOUNTING ESTIMATES
The preparation of the Consolidated Financial Statements in conformity with accounting principles generally accepted in the United States of America (GAAP) requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the Consolidated Financial Statements and the amounts of revenues and expenses reported during the period. Actual results may differ from those estimates.
Our Consolidated Financial Statements and accompanying notes have been prepared in accordance with GAAP applied on a consistent basis. We continually evaluate the accounting policies and estimates used to prepare the Consolidated Financial Statements. In general, our estimates are based on historical experience, evaluation of current trends, information from third-party professionals and various other assumptions that are believed to be reasonable under the known facts and circumstances.
The accounting estimates discussed below are considered by us to be critical to an understanding of our Consolidated Financial Statements as their application places the most significant demands on our judgment. Note A to the Consolidated Financial Statements included under Item 8 should be read in conjunction with this section to assist with obtaining an understanding of the underlying accounting policies related to these estimates. Due to the inherent uncertainties involved with these types of judgments, actual results could differ significantly from estimates and may have a material adverse impact on our results of operations or equity.
Insurance Reserves
Insurance reserves are established for both short and long-duration insurance contracts. Short-duration contracts are primarily related to property and casualty insurance policies where the reserving process is based on actuarial estimates of the amount of loss, including amounts for known and unknown claims. Long-duration contracts include long term care products and payout annuity contracts and are estimated using actuarial estimates about mortality, morbidity and persistency as well as assumptions about expected investment returns. The reserve for unearned premiums on property and casualty contracts represents the portion of premiums written related to the unexpired terms of coverage. The reserving process is discussed in further detail in the Reserves - Estimates and Uncertainties section below.
Reinsurance and Insurance Receivables
An exposure exists with respect to the collectibility of ceded property and casualty and life reinsurance to the extent that any reinsurer is unable to meet its obligations or disputes the liabilities we have ceded under reinsurance agreements. An allowance for uncollectible reinsurance is recorded on the basis of periodic evaluations of balances due from reinsurers, reinsurer solvency, our past experience and current economic conditions. Further information on our reinsurance receivables is included in Note H to the Consolidated Financial Statements included under Item 8.
Additionally, an exposure exists with respect to the collectibility of amounts due from policyholders related to insurance contracts, including amounts due from insureds under high deductible policies. An allowance for uncollectible insurance receivables is recorded on the basis of periodic evaluations of balances due from insureds currently or in the future, management's experience and current economic conditions.
If actual experience differs from the estimates made by management in determining the allowances for uncollectible reinsurance and insurance receivables, net receivables as reflected on our Consolidated Balance Sheets may not be collected. Therefore, our results of operations or equity could be materially adversely impacted.

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Valuation of Investments and Impairment of Securities
We classify our fixed maturity securities and equity securities as either available-for-sale or trading which are both carried at fair value on the balance sheet. Fair value represents the price that would be received in a sale of an asset in an orderly transaction between market participants on the measurement date, the determination of which requires us to make a significant number of assumptions and judgments. Securities with the greatest level of subjectivity around valuation are those that rely on inputs that are significant to the estimated fair value and that are not observable in the market or cannot be derived principally from or corroborated by observable market data. These unobservable inputs are based on assumptions consistent with what we believe other market participants would use to price such securities. Further information on our fair value measurements is included in Note D to the Consolidated Financial Statements included under Item 8.
Our investment portfolio is subject to market declines below amortized cost that may be other-than-temporary and therefore result in the recognition of impairment losses in earnings. Factors considered in the determination of whether or not a decline is other-than-temporary include a current intention or need to sell the security or an indication that a credit loss exists. Significant judgment exists regarding the evaluation of the financial condition and expected near-term and long-term prospects of the issuer, the relevant industry conditions and trends, and whether we expect to receive cash flows sufficient to recover the entire amortized cost basis of the security. We have an Impairment Committee which reviews the investment portfolio on at least a quarterly basis, with ongoing analysis as new information becomes available. Further information on our process for evaluating impairments is included in Note A to the Consolidated Financial Statements included under Item 8.
Long Term Care Products and Payout Annuity Contracts
Future policy benefit reserves for our life and group products are based on certain assumptions including morbidity, mortality, policy persistency, and discount rates. The adequacy of the reserves is contingent on actual experience related to these key assumptions, which were generally established at time of issue. If actual experience differs from these assumptions, the reserves may not be adequate, requiring us to add to reserves.
A prolonged period during which interest rates remain at levels lower than those anticipated in our reserving discount rate assumption could result in shortfalls in investment income on assets supporting our obligations under long term care policies and payout annuity contracts, which may also require changes to our reserves.
These changes to our reserves could materially adversely impact our results of operations and equity. The reserving process is discussed in further detail in the Reserves - Estimates and Uncertainties section below.
Pension and Postretirement Benefit Obligations
We make a significant number of assumptions in estimating the liabilities and costs related to our pension and postretirement benefit obligations under our benefit plans. The assumptions that most impact these costs are the discount rate and the expected long term rate of return on plan assets. These assumptions are evaluated relative to current economic factors such as inflation, interest rates and fiscal and monetary policies. Changes in these assumptions can have a material impact on pension obligations and pension expense.
To determine the discount rate assumption as of the year-end measurement date for our CNA Retirement Plan and CNA Health and Group Benefits Program, we considered the estimated timing of plan benefit payments and available yields on high quality fixed income debt securities. For this purpose, high quality is considered a rating of Aa or better by Moody's or a rating of AA or better from S&P. We reviewed several yield curves constructed using the cash flow characteristics of the plans as well as bond indices as of the measurement date. The year-over-year change of those data points was also considered.
In determining the expected long term rate of return on plan assets assumption for our CNA Retirement Plan, we considered the historical performance of the investment portfolio as well as the long term market return expectations based on the investment mix of the portfolio.
Further information on our pension and postretirement benefit obligations is included in Note J to the Consolidated Financial Statements included under Item 8.

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Income Taxes
We account for income taxes under the asset and liability method. Under this method, deferred income taxes are recognized for temporary differences between the financial statement and tax return basis of assets and liabilities. Any resulting future tax benefits are recognized to the extent that realization of such benefits is more likely than not, and a valuation allowance is established for any portion of a deferred tax asset that management believes will not be realized. The assessment of the need for a valuation allowance requires management to make estimates and assumptions about future earnings, reversal of existing temporary differences and available tax planning strategies. If actual experience differs from these estimates and assumptions, the recorded deferred tax asset may not be fully realized resulting in an increase to income tax expense in our results of operations. In addition, the ability to record deferred tax assets in the future could be limited, resulting in a higher effective tax rate in that future period.

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RESERVES - ESTIMATES AND UNCERTAINTIES
The level of reserves we maintain represents our best estimate, as of a particular point in time, of what the ultimate settlement and administration of claims will cost based on our assessment of facts and circumstances known at that time. Reserves are not an exact calculation of liability but instead are complex estimates that we derive, generally utilizing a variety of actuarial reserve estimation techniques, from numerous assumptions and expectations about future events, both internal and external, many of which are highly uncertain. As noted below, we review our reserves for each segment of our business periodically and any such review could result in the need to increase reserves in amounts which could be material and could adversely impact our results of operations, equity, business and insurer financial strength and corporate debt ratings. Further information on reserves is provided in Note F to the Consolidated Financial Statements included under Item 8.
Property and Casualty Claim and Claim Adjustment Expense Reserves
We maintain loss reserves to cover our estimated ultimate unpaid liability for claim and claim adjustment expenses, including the estimated cost of the claims adjudication process, for claims that have been reported but not yet settled (case reserves) and claims that have been incurred but not reported (IBNR). Claim and claim adjustment expense reserves are reflected as liabilities and are included on the Consolidated Balance Sheets under the heading “Insurance Reserves.” Adjustments to prior year reserve estimates, if necessary, are reflected in results of operations in the period that the need for such adjustments is determined. The carried case and IBNR reserves as of each balance sheet date are provided in the Segment Results section of this MD&A and in Note F to the Consolidated Financial Statements included under Item 8.
We are subject to the uncertain effects of emerging or potential claims and coverage issues that arise as industry practices and legal, judicial, social, economic and other environmental conditions change. These issues have had, and may continue to have, a negative effect on our business by either extending coverage beyond the original underwriting intent or by increasing the number or size of claims. Examples of emerging or potential claims and coverage issues include:
uncertainty in future medical costs in workers' compensation. In particular, medical cost inflation could be greater than expected due to new treatments, drugs, and devices; increased healthcare utilization; and/or the future costs of healthcare facilities. In addition, the relationship between workers' compensation and government and private healthcare providers could change, potentially shifting costs to workers' compensation;
increased uncertainty related to medical professional liability, medical products liability and workers’ compensation coverages resulting from the Patient Protection and Affordable Care Act;
significant class action litigation; and
mass tort claims, including bodily injury claims related to benzene, lead, noise induced hearing loss, injuries from various medical products including pharmaceuticals, and various other chemical and radiation exposure claims.
The impact of these and other unforeseen emerging or potential claims and coverage issues is difficult to predict and could materially adversely affect the adequacy of our claim and claim adjustment expense reserves and could lead to future reserve additions.
Our property and casualty insurance subsidiaries also have actual and potential exposures related to A&EP claims. Our experience has been that establishing reserves for casualty coverages relating to A&EP claims and the related claim adjustment expenses are subject to uncertainties that are greater than those presented by other claims. Additionally, traditional actuarial methods and techniques employed to estimate the ultimate cost of claims for more traditional property and casualty exposures are less precise in estimating claim and claim adjustment reserves for A&EP. As a result, estimating the ultimate cost of both reported and unreported A&EP claims are subject to a higher degree of variability.
To mitigate the risks posed by our exposure to A&EP claims and claim adjustment expenses, as further discussed in Note F to the Consolidated Financial Statements included under Item 8, on August 31, 2010 we completed a

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transaction with NICO, a subsidiary of Berkshire Hathaway Inc., under which substantially all of our legacy A&EP liabilities were ceded to NICO effective January 1, 2010 (Loss Portfolio Transfer).
The Loss Portfolio Transfer is a retroactive reinsurance contract. During 2013 the cumulative amounts ceded under the Loss Portfolio Transfer exceeded the consideration paid, resulting in a $189 million deferred retroactive reinsurance gain. This deferred benefit will be recognized in earnings in future periods in proportion to actual recoveries under the Loss Portfolio Transfer. Over the life of the contract, there is no economic impact as long as any additional losses are within the limit under the contract.
Establishing Property & Casualty Reserve Estimates
In developing claim and claim adjustment expense (“loss” or “losses”) reserve estimates, our actuaries perform detailed reserve analyses that are staggered throughout the year. The data is organized at a “product” level. A product can be a line of business covering a subset of insureds such as commercial automobile liability for small or middle market customers, it can encompass several lines of business provided to a specific set of customers such as dentists, or it can be a particular type of claim such as construction defect. Every product is reviewed at least once during the year. The analyses generally review losses gross of ceded reinsurance and apply the ceded reinsurance terms to the gross estimates to establish estimates net of reinsurance. In addition to the detailed analyses, we review actual loss emergence for all products each quarter.
The detailed analyses use a variety of generally accepted actuarial methods and techniques to produce a number of estimates of ultimate loss. Our actuaries determine a point estimate of ultimate loss by reviewing the various estimates and assigning weight to each estimate given the characteristics of the product being reviewed. The reserve estimate is the difference between the estimated ultimate loss and the losses paid to date. The difference between the estimated ultimate loss and the case incurred loss (paid loss plus case reserve) is IBNR. IBNR calculated as such includes a provision for development on known cases (supplemental development) as well as a provision for claims that have occurred but have not yet been reported (pure IBNR).
Most of our business can be characterized as long-tail. For long-tail business, it will generally be several years between the time the business is written and the time when all claims are settled. Our long-tail exposures include commercial automobile liability, workers' compensation, general liability, medical professional liability, other professional liability and management liability coverages, assumed reinsurance run-off and products liability. Short-tail exposures include property, commercial automobile physical damage, marine and warranty. CNA Specialty and CNA Commercial contain both long-tail and short-tail exposures. Hardy contains primarily short-tail exposures. Corporate & Other Non-Core contains long-tail exposures.
Various methods are used to project ultimate loss for both long-tail and short-tail exposures including, but not limited to, the following:
paid development;
incurred development;
loss ratio;
Bornhuetter-Ferguson using paid loss;
Bornhuetter-Ferguson using incurred loss;
frequency times severity; and
stochastic modeling.
The paid development method estimates ultimate losses by reviewing paid loss patterns and applying them to accident or policy years with further expected changes in paid loss. Selection of the paid loss pattern may require consideration of several factors including the impact of inflation on claims costs, the rate at which claims professionals make claim payments and close claims, the impact of judicial decisions, the impact of underwriting changes, the impact of large claim payments and other factors. Claim cost inflation itself may require evaluation of changes in the cost of repairing or replacing property, changes in the cost of medical care, changes in the cost of wage replacement, judicial decisions, legislative changes and other factors. Because this method assumes that

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losses are paid at a consistent rate, changes in any of these factors can impact the results. Since the method does not rely on case reserves, it is not directly influenced by changes in the adequacy of case reserves.
For many products, paid loss data for recent periods may be too immature or erratic for accurate predictions. This situation often exists for long-tail exposures. In addition, changes in the factors described above may result in inconsistent payment patterns. Finally, estimating the paid loss pattern subsequent to the most mature point available in the data analyzed often involves considerable uncertainty for long-tail products such as workers' compensation.
The incurred development method is similar to the paid development method, but it uses case incurred losses instead of paid losses.  Since the method uses more data (case reserves in addition to paid losses) than the paid development method, the incurred development patterns may be less variable than paid patterns. However, selection of the incurred loss pattern typically requires analysis of all of the same factors described above. In addition, the inclusion of case reserves can lead to distortions if changes in case reserving practices have taken place, and the use of case incurred losses may not eliminate the issues associated with estimating the incurred loss pattern subsequent to the most mature point available.
The loss ratio method multiplies earned premiums by an expected loss ratio to produce ultimate loss estimates for each accident or policy year. This method may be useful for immature accident or policy periods or if loss development patterns are inconsistent, losses emerge very slowly, or there is relatively little loss history from which to estimate future losses. The selection of the expected loss ratio typically requires analysis of loss ratios from earlier accident or policy years or pricing studies and analysis of inflationary trends, frequency trends, rate changes, underwriting changes, and other applicable factors.
The Bornhuetter-Ferguson method using paid loss is a combination of the paid development method and the loss ratio method. This method normally determines expected loss ratios similar to the approach used to estimate the expected loss ratio for the loss ratio method and typically requires analysis of the same factors described above. This method assumes that future losses will develop at the expected loss ratio level. The percent of paid loss to ultimate loss implied from the paid development method is used to determine what percentage of ultimate loss is yet to be paid. The use of the pattern from the paid development method typically requires consideration of the same factors listed in the description of the paid development method. The estimate of losses yet to be paid is added to current paid losses to estimate the ultimate loss for each year. For long-tail lines, this method will react very slowly if actual ultimate loss ratios are different from expectations due to changes not accounted for by the expected loss ratio calculation.
The Bornhuetter-Ferguson method using incurred loss is similar to the Bornhuetter-Ferguson method using paid loss except that it uses case incurred losses. The use of case incurred losses instead of paid losses can result in development patterns that are less variable than paid patterns. However, the inclusion of case reserves can lead to distortions if changes in case reserving have taken place, and the method typically requires analysis of the same factors that need to be reviewed for the loss ratio and incurred development methods.
The frequency times severity method multiplies a projected number of ultimate claims by an estimated ultimate average loss for each accident or policy year to produce ultimate loss estimates. Since projections of the ultimate number of claims are often less variable than projections of ultimate loss, this method can provide more reliable results for products where loss development patterns are inconsistent or too variable to be relied on exclusively. In addition, this method can more directly account for changes in coverage that impact the number and size of claims. However, this method can be difficult to apply to situations where very large claims or a substantial number of unusual claims result in volatile average claim sizes. Projecting the ultimate number of claims may require analysis of several factors including the rate at which policyholders report claims to us, the impact of judicial decisions, the impact of underwriting changes and other factors. Estimating the ultimate average loss may require analysis of the impact of large losses and claim cost trends based on changes in the cost of repairing or replacing property, changes in the cost of medical care, changes in the cost of wage replacement, judicial decisions, legislative changes and other factors.
Stochastic modeling produces a range of possible outcomes based on varying assumptions related to the particular product being modeled. For some products, we use models which rely on historical development patterns at an aggregate level, while other products are modeled using individual claim variability assumptions supplied by the claims department. In either case, multiple simulations are run and the results are analyzed to produce a range of

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potential outcomes. The results will typically include a mean and percentiles of the possible reserve distribution which aid in the selection of a point estimate.
For many exposures, especially those that can be considered long-tail, a particular accident or policy year may not have a sufficient volume of paid losses to produce a statistically reliable estimate of ultimate losses. In such a case, our actuaries typically assign more weight to the incurred development method than to the paid development method. As claims continue to settle and the volume of paid loss increases, the actuaries may assign additional weight to the paid development method.  For most of our products, even the incurred losses for accident or policy years that are early in the claim settlement process will not be of sufficient volume to produce a reliable estimate of ultimate losses. In these cases, we will not assign any weight to the paid and incurred development methods. We will use the loss ratio, Bornhuetter-Ferguson and frequency times severity methods.  For short-tail exposures, the paid and incurred development methods can often be relied on sooner, primarily because our history includes a sufficient number of years to cover the entire period over which paid and incurred losses are expected to change. However, we may also use the loss ratio, Bornhuetter-Ferguson and frequency times severity methods for short-tail exposures.
For other more complex products where the above methods may not produce reliable indications, we use additional methods tailored to the characteristics of the specific situation.
Periodic Reserve Reviews
The reserve analyses performed by our actuaries result in point estimates. Each quarter, the results of the detailed reserve reviews are summarized and discussed with our senior management to determine the best estimate of reserves. This group considers many factors in making this decision. The factors include, but are not limited to, the historical pattern and volatility of the actuarial indications, the sensitivity of the actuarial indications to changes in paid and incurred loss patterns, the consistency of claims handling processes, the consistency of case reserving practices, changes in our pricing and underwriting, pricing and underwriting trends in the insurance market, and legal, judicial, social and economic trends.
Our recorded reserves reflect our best estimate as of a particular point in time based upon known facts, consideration of the factors cited above and our judgment. The carried reserve may differ from the actuarial point estimate as the result of our consideration of the factors noted above as well as the potential volatility of the projections associated with the specific product being analyzed and other factors impacting claims costs that may not be quantifiable through traditional actuarial analysis. This process results in management's best estimate which is then recorded as the loss reserve.
Currently, our recorded reserves are modestly higher than the actuarial point estimate. For CNA Commercial, CNA Specialty and Hardy, the difference between our reserves and the actuarial point estimate is primarily driven by uncertainty with respect to immature accident years, claim cost inflation, changes in claims handling, changes to the tort environment which may adversely impact claim costs, and the effects from the economy. For Corporate & Other Non-Core, the difference between our reserves and the actuarial point estimate is primarily driven by the potential tail volatility of run-off exposures.
The key assumptions fundamental to the reserving process are often different for various products and accident or policy years. Some of these assumptions are explicit assumptions that are required of a particular method, but most of the assumptions are implicit and cannot be precisely quantified. An example of an explicit assumption is the pattern employed in the paid development method. However, the assumed pattern is itself based on several implicit assumptions such as the impact of inflation on medical costs and the rate at which claim professionals close claims. As a result, the effect on reserve estimates of a particular change in assumptions typically cannot be specifically quantified, and changes in these assumptions cannot be tracked over time.
Our recorded reserves are management's best estimate. In order to provide an indication of the variability associated with our net reserves, the following discussion provides a sensitivity analysis that shows the approximate estimated impact of variations in significant factors affecting our reserve estimates for particular types of business. These significant factors are the ones that we believe could most likely materially impact the reserves. This discussion covers the major types of business for which we believe a material deviation to our reserves is reasonably possible. There can be no assurance that actual experience will be consistent with the current assumptions or with the variation

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indicated by the discussion. In addition, there can be no assurance that other factors and assumptions will not have a material impact on our reserves.
Within CNA Specialty, we believe a material deviation to our net reserves is reasonably possible for professional liability and management liability products and Surety products. This includes professional liability coverages provided to various professional firms, including architects, real estate agents, small and mid-sized accounting firms, law firms and other professional firms. This also includes directors and officers (D&O), employment practices, fiduciary, fidelity and surety coverages, as well as insurance products serving the healthcare delivery system. The most significant factor affecting reserve estimates for these products is claim severity. Claim severity is driven by the cost of medical care, the cost of wage replacement, legal fees, judicial decisions, legislative changes and other factors. Underwriting and claim handling decisions such as the classes of business written and individual claim settlement decisions can also impact claim severity. If the estimated claim severity increases by 9%, we estimate that the net reserves would increase by approximately $550 million. If the estimated claim severity decreases by 3%, we estimate that net reserves would decrease by approximately $200 million. Our net reserves for these products were approximately $5.9 billion at December 31, 2013.
Within CNA Commercial, the two types of business for which we believe a significant deviation to our net reserves is reasonably possible are workers' compensation and general liability.
For CNA Commercial workers' compensation, since many years will pass from the time the business is written until all claim payments have been made, claim cost inflation on claim payments is the most significant factor affecting workers' compensation reserve estimates. Workers' compensation claim cost inflation is driven by the cost of medical care, the cost of wage replacement, expected claimant lifetimes, judicial decisions, legislative changes and other factors. If estimated workers' compensation claim cost inflation increases by 100 basis points for the entire period over which claim payments will be made, we estimate that our net reserves would increase by approximately $400 million. If estimated workers' compensation claim cost inflation decreases by 100 basis points for the entire period over which claim payments will be made, we estimate that our net reserves would decrease by approximately $400 million. Our net reserves for CNA Commercial workers' compensation were approximately $4.6 billion at December 31, 2013.
For CNA Commercial general liability, the most significant factor affecting reserve estimates is claim severity. Claim severity is driven by changes in the cost of repairing or replacing property, the cost of medical care, the cost of wage replacement, judicial decisions, legislation and other factors. If the estimated claim severity for general liability increases by 6%, we estimate that our net reserves would increase by approximately $200 million. If the estimated claim severity for general liability decreases by 3%, we estimate that our net reserves would decrease by approximately $100 million. Our net reserves for CNA Commercial general liability were approximately $3.7 billion at December 31, 2013.
Given the factors described above, it is not possible to quantify precisely the ultimate exposure represented by claims and related litigation. As a result, we regularly review the adequacy of our reserves and reassess our reserve estimates as historical loss experience develops, additional claims are reported and settled and additional information becomes available in subsequent periods.
In light of the many uncertainties associated with establishing the estimates and making the assumptions necessary to establish reserve levels, we review our reserve estimates on a regular basis and make adjustments in the period that the need for such adjustments is determined. These reviews have resulted in our identification of information and trends that have caused us to change our reserves in prior periods and could lead to the identification of a need for additional material increases or decreases in claim and claim adjustment expense reserves, which could materially affect our results of operations, equity, business and insurer financial strength and corporate debt ratings positively or negatively. See the Ratings section of this MD&A for further information regarding our financial strength and corporate debt ratings.
Life & Group Non-Core Policyholder Reserves
We calculate and maintain reserves for policyholder claims and benefits for our Life & Group Non-Core segment based on actuarial assumptions. The determination of these reserves is fundamental to our financial results and requires management to make assumptions about expected investment and policyholder experience over the life

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of the contract. Since many of these contracts may be in force for several decades, these assumptions are subject to significant estimation risk.
The actuarial assumptions represent management's best estimates at the date the contract was issued plus a margin for adverse deviation. Actuarial assumptions include estimates of morbidity, mortality, policy persistency, discount rates and expenses over the life of the contracts. Under GAAP, these assumptions are locked in throughout the life of the contract unless a premium deficiency develops. The impact of differences between the actuarial assumptions and actual experience is reflected in results of operations each period.
Annually, management assesses the adequacy of its GAAP reserves by product group by performing premium deficiency testing. In this test, reserves computed using best estimate assumptions as of the date of the test without provisions for adverse deviation are compared to the recorded reserves. If reserves determined based on management's current best estimate assumptions are greater than the existing net GAAP reserves (i.e. reserves net of any Deferred acquisition costs asset), the existing net GAAP reserves would be increased to the greater amount. Any such increase would be reflected in our results of operations in the period in which the need for such adjustment is determined, and could materially adversely affect our results of operations, equity and business and insurer financial strength and corporate debt ratings.
Payout Annuity Reserves
Our payout annuity reserves consist primarily of single premium group and structured settlement annuities. The annuity payments are generally fixed and are either for a specified period or contingent on the survival of the payee. These reserves are discounted except for reserves for loss adjustment expenses on structured settlements not funded by annuities in our property and casualty insurance companies. In 2012 and 2011, we recognized a premium deficiency on our payout annuity reserves. Therefore, the actuarial assumptions established at time of issue have been unlocked and updated to management's then current best estimate. The actuarial assumptions that management believes are subject to the most variability are discount rate and mortality.
The table below summarizes the estimated pretax impact on our results of operations from various hypothetical revisions to our assumptions. We have assumed that revisions to such assumptions would occur in each policy type, age and duration within each policy group. Although such hypothetical revisions are not currently required or anticipated, we believe they could occur based on past variances in experience and our expectations of the ranges of future experience that could reasonably occur.
It should be noted that our current GAAP payout annuity reserves contain a level of margin in excess of management's current best estimates. Any required increase in the net GAAP reserves resulting from the hypothetical revisions in the table below would first reduce the margin before they would affect results of operations. The estimated impacts to results of operations in the table below are after consideration of the existing margin.
Sensitivity Analysis
December 31, 2013
 
 
Estimated reduction to pretax income
Hypothetical revisions (In millions)
Discount rate:
 
50 basis point decline
$
106

100 basis point decline
$
247

Mortality:
 
5% decline
$
5

10% decline
$
31

Any actual adjustment would be dependent on the specific policies affected and, therefore, may differ from the estimates summarized above.

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Long Term Care Reserves
Long term care policies provide benefits for nursing home, assisted living and home health care subject to various daily and lifetime caps. Policyholders must continue to make periodic premium payments to keep the policy in force. Generally we have the ability to increase policy premiums, subject to state regulatory approval.
Our long term care reserves consist of an active life reserve, a liability for due and unpaid claims, claims in the course of settlement and incurred but not reported claims. The active life reserve represents the present value of expected future benefit payments and expenses less expected future premium.
The actuarial assumptions that management believes are subject to the most variability are discount rate, morbidity, and persistency, which can be affected by policy lapses and death. There is limited historical data and industry data available to us for these reserves, as only a small portion of the long term care policies which have been written to date are in claims paying status and trends in morbidity and mortality change over time. As a result, our long term care reserves may be subject to material increases if these trends develop adversely to our expectations.
The table below summarizes the estimated pretax impact on our results of operations from various hypothetical revisions to our assumptions. We have assumed that revisions to such assumptions would occur in each policy type, age and duration within each policy group. Although such hypothetical revisions are not currently required or anticipated, we believe they could occur based on past variances in experience and our expectations of the ranges of future experience that could reasonably occur.
It should be noted that our current GAAP long term care reserves contain a level of margin in excess of management's current best estimates. Any required increase in the net GAAP reserves resulting from the hypothetical revisions in the table below would first reduce the margin before they would affect results of operations. The estimated impacts to results of operations in the table below are after consideration of the existing margin.
Sensitivity Analysis
December 31, 2013
 
 
Estimated reduction to pretax income
Hypothetical revisions (In millions)
Discount rate:
 
50 basis point decline
$
305

100 basis point decline
$
1,041

Morbidity:
 
5% increase
$
188

10% increase
$
724

Persistency:
 
5% decline in voluntary lapse and mortality
$
18

10% decline in voluntary lapse and mortality
$
418

Any actual adjustment would be dependent on the specific policies affected and, therefore, may differ from the estimates summarized above.

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SEGMENT RESULTS

The following discusses the results of continuing operations for our operating segments.
Our core property and casualty commercial insurance operations are reported in three business segments: CNA Specialty, CNA Commercial and Hardy. CNA Specialty provides a broad array of professional, financial and specialty property and casualty products and services, primarily through insurance brokers and managing general underwriters. CNA Commercial includes property and casualty coverages sold to small businesses and middle market entities and organizations primarily through an independent agency distribution system. CNA Commercial also includes commercial insurance and risk management products sold to large corporations primarily through insurance brokers. Hardy underwrites primarily short-tail exposures in marine and aviation, non-marine property, specialty lines and property treaty reinsurance. The Company acquired Hardy on July 2, 2012.
Our non-core operations are managed in two segments: Life & Group Non-Core and Corporate & Other Non-Core. Life & Group Non-Core primarily includes the results of the life and group lines of business that are in run-off. Corporate & Other Non-Core primarily includes certain corporate expenses, including interest on corporate debt, and the results of certain property and casualty business in run-off, including CNA Re and A&EP. Intersegment eliminations are also included in this segment.
Our property and casualty field structure consists of 49 underwriting locations across the United States. In addition, there are five centralized processing operations which handle policy processing, billing and collection activities, and also act as call centers to optimize service. The claims structure consists of two regional claim centers designed to efficiently handle the high volume of low severity claims including property damage, liability, and workers' compensation medical only claims, and 16 principal claim offices handling the more complex claims. In addition, we have underwriting and claim capabilities in Canada and Europe.
We utilize the net operating income financial measure to monitor our operations. Net operating income (loss) is calculated by excluding from net income (loss) attributable to CNA the after-tax effects of 1) net realized investment gains or losses, 2) income or loss from discontinued operations and 3) any cumulative effects of changes in accounting guidance. See further discussion regarding how we manage our business in Note O to the Consolidated Financial Statements included under Item 8. In evaluating the results of our CNA Specialty, CNA Commercial and Hardy segments, we utilize the loss ratio, the expense ratio, the dividend ratio and the combined ratio. These ratios are calculated using GAAP financial results. The loss ratio is the percentage of net incurred claim and claim adjustment expenses to net earned premiums. The expense ratio is the percentage of insurance underwriting and acquisition expenses, including the amortization of deferred acquisition costs, to net earned premiums. The dividend ratio is the ratio of policyholders' dividends incurred to net earned premiums. The combined ratio is the sum of the loss, expense and dividend ratios.
Changes in estimates of claim and allocated claim adjustment expense reserves and premium accruals, net of reinsurance, for prior years are defined as net prior year development within this MD&A. These changes can be favorable or unfavorable. Net prior year development does not include the impact of related acquisition expenses. Further information on our reserves is provided in Note F to the Consolidated Financial Statements included under Item 8.

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CNA Specialty
Business Overview
CNA Specialty provides management and professional liability and other coverages through property and casualty products and services, both domestically and abroad, through a network of brokers, independent agencies and managing general underwriters. CNA Specialty provides solutions for managing the risks of its clients, including architects, lawyers, accountants, health care professionals, financial intermediaries and public and private companies. Product offerings also include surety and fidelity bonds and warranty services.
CNA Specialty includes the following business groups:
Management & Professional Liability provides management and professional liability insurance and risk management services and other specialized property and casualty coverages in the United States. This group provides professional liability coverages to various professional firms, including architects, real estate agents, small and mid-sized accounting firms, law firms and other professional firms. Management & Professional Liability also provides D&O, employment practices, fiduciary and fidelity coverages. Specific areas of focus include small and mid-size firms, public as well as privately held firms, and not-for-profit organizations, where tailored products for these client segments are offered. Products within Management & Professional Liability are distributed through brokers, independent agents and managing general underwriters. Management & Professional Liability, through CNA HealthPro, also offers insurance products to serve the healthcare industry. Products include professional and general liability as well as associated standard property and casualty coverages, and are distributed on a national basis through brokers, independent agents and managing general underwriters. Key customer segments include aging services, allied medical facilities, life sciences, dentists, doctors, hospitals, and nurses and other medical practitioners.
International provides similar management and professional liability insurance and other specialized property and casualty coverages, through similar distribution channels, in Canada and Europe.
Surety offers small, medium and large contract and commercial surety bonds. Surety provides surety and fidelity bonds in all 50 states through a network of independent agencies. On June 10, 2011, CNA completed the acquisition of the noncontrolling interest of Surety.
Warranty and Alternative Risks provides extended service contracts and related products that provide protection from the financial burden associated with mechanical breakdown and other related losses, primarily for vehicles and portable electronic communication devices.

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The following table details the results of operations for CNA Specialty.
Results of Operations
Years ended December 31
 
 
 
 
 
(In millions, except ratios)
2013
 
2012
 
2011
Net written premiums
$
3,091

 
$
2,924

 
$
2,872

Net earned premiums
3,004

 
2,898

 
2,796

Net investment income
657

 
592

 
500

Net operating income
707

 
504

 
517

Net realized investment gains (losses)
(2
)
 
13

 
(3
)
Net income
705

 
517

 
514

Ratios
 
 
 
 
 
Loss and loss adjustment expense
56.7
%
 
63.2
%
 
59.3
 %
Expense
30.0

 
31.5

 
30.7

Dividend
0.2

 
0.1

 
(0.1
)
Combined
86.9
%
 
94.8
%
 
89.9
 %
2013 Compared with 2012
Net written premiums for CNA Specialty increased $167 million in 2013 as compared with 2012, primarily driven by increased rate. Net earned premiums increased $106 million in 2013 as compared with 2012, consistent with increases in net written premiums.
CNA Specialty's average rate increased 6% for 2013, as compared with an increase of 5% in 2012 for the policies that renewed in each period. Retention of 85% and 86% was achieved in each period.
Net income increased $188 million in 2013 as compared with 2012. This increase was driven by higher net operating income.
Net operating income increased $203 million in 2013 as compared with 2012, primarily due to improved underwriting results and higher net investment income.
The combined ratio improved 7.9 points in 2013 as compared with 2012. The loss ratio improved 6.5 points, primarily due to an improved current accident year loss ratio and higher favorable net prior year development. The expense ratio improved 1.5 points in 2013 as compared with 2012, primarily due to the impact of lower underwriting expenses and a higher net earned premium base.
Favorable net prior year development of $247 million and $150 million was recorded in 2013 and 2012. Further information on net prior year development is included in Note F to the Consolidated Financial Statements included under Item 8.

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The following table summarizes the gross and net carried reserves as of December 31, 2013 and 2012 for CNA Specialty.
Gross and Net Carried Claim and Claim Adjustment Expense Reserves
December 31
 
 
 
(In millions)
2013
 
2012
Gross Case Reserves
$
2,270

 
$
2,292

Gross IBNR Reserves
4,419

 
4,456

Total Gross Carried Claim and Claim Adjustment Expense Reserves
$
6,689

 
$
6,748

Net Case Reserves
$
2,024

 
$
2,008

Net IBNR Reserves
4,142

 
4,104

Total Net Carried Claim and Claim Adjustment Expense Reserves
$
6,166

 
$
6,112

2012 Compared with 2011
Net written premiums for CNA Specialty increased $52 million in 2012 as compared with 2011, primarily driven by positive rate achievement, partially offset by lower new business levels in certain lines. Net earned premiums increased $102 million in 2012 as compared with 2011, consistent with increases in net written premiums.
CNA Specialty's average rate increased 5% for 2012, as compared to flat average rate in 2011 for the policies that renewed during those periods. Retention of 86% and 87% was achieved in each period.
Net income increased $3 million in 2012 as compared with 2011. This increase was due to improved net realized investment results, partially offset by lower net operating income.
Net operating income decreased $13 million in 2012 as compared with 2011, primarily due to decreased favorable net prior year development and decreased current accident year underwriting results, partially offset by higher investment income and the inclusion of our Surety business on a wholly-owned basis in 2012.
The combined ratio increased 4.9 points in 2012 as compared with 2011. The loss ratio increased 3.9 points, primarily due to decreased favorable net prior year development as well as the impact of a higher current accident year loss ratio. The expense ratio increased 0.8 points in 2012 as compared with 2011, primarily due to increased acquisition and underwriting expenses.
Favorable net prior year development of $150 million and $245 million was recorded in 2012 and 2011. Further information on net prior year development is included in Note F to the Consolidated Financial Statements included under Item 8.


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Table of Contents

CNA Commercial
Business Overview
CNA Commercial works with an independent agency distribution system and a network of brokers to market a broad range of property and casualty insurance products and services to small, middle-market and large businesses and organizations domestically and abroad. Property products include standard and excess property coverages, as well as marine coverage, and boiler and machinery. Casualty products include standard casualty insurance products such as workers' compensation, general and product liability, commercial auto and umbrella coverages. Most insurance programs are provided on a guaranteed cost basis; however, we also offer specialized loss-sensitive insurance programs to those customers viewed as higher risk and less predictable in exposure.
These property and casualty products are offered as part of our Small Business, Commercial and International insurance groups. Our Small Business insurance group serves our smaller commercial accounts and the Commercial insurance group serves our middle markets and larger risks. In addition, CNA Commercial provides total risk management services relating to claim and information services to the large commercial insurance marketplace, through a wholly-owned subsidiary, CNA ClaimPlus, Inc., a third-party administrator. We also provide specialized insurance to customers who are generally viewed as higher risk and less predictable in exposure than those covered by standard insurance markets. The International insurance group primarily consists of the commercial product lines of our operations in Europe and Canada. During the fourth quarter of 2011, we sold our 50% ownership interest in First Insurance Company of Hawaii (FICOH).
The following table details the results of operations for CNA Commercial.
Results of Operations
Years ended December 31
 
 
 
 
 
(In millions, except ratios)
2013
 
2012
 
2011
Net written premiums
$
3,312

 
$
3,373

 
$
3,350

Net earned premiums
3,350

 
3,306

 
3,240

Net investment income
927

 
854

 
763

Net operating income
468

 
277

 
367

Net realized investment gains (losses)
(9
)
 
27

 
14

Net income
459

 
304

 
381

Ratios
 
 
 

 
 

Loss and loss adjustment expense
73.9
%
 
77.9
%
 
70.9
%
Expense
34.2

 
35.3

 
34.6

Dividend
0.2

 
0.3

 
0.3

Combined
108.3
%
 
113.5
%
 
105.8
%
2013 Compared with 2012
Net written premiums for CNA Commercial decreased $61 million in 2013 as compared with 2012 primarily driven by previous underwriting actions taken in certain business classes. These underwriting actions were partially offset by continued strong rate increases. Net earned premiums increased $44 million in 2013 as compared with 2012 consistent with increased net written premiums in earlier periods.
CNA Commercial's average rate increased 8% in 2013, as compared with an increase of 7% in 2012 for the policies that renewed in each period. Retention of 74% and 77% was achieved in each period.
Net income increased $155 million in 2013 as compared with 2012. This increase was due to higher net operating income, partially offset by decreased net realized investment results.
Net operating income increased $191 million in 2013 as compared with 2012. This increase was primarily due to improved current accident year underwriting results, higher net investment income, and a settlement benefit of $31 million after-tax. These favorable items were partially offset by the unfavorable impact of net prior year development.

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Table of Contents

The combined ratio improved 5.2 points in 2013 as compared with 2012. The loss ratio improved 4.0 points, primarily due to decreased catastrophe losses and an improved current accident year non-catastrophe loss ratio, partially offset by the unfavorable impact of net prior year development. Catastrophe losses were $142 million, or 4.2 points of the loss ratio for 2013, as compared to $356 million, or 10.9 points of the loss ratio for 2012.
The expense ratio improved 1.1 points in 2013 as compared with 2012, primarily due to decreased expenses including favorable changes in estimates of insurance assessment liabilities.
Unfavorable net prior year development of $95 million was recorded in 2013, compared to favorable net prior year development of $81 million for 2012. Further information on net prior year development is included in Note F to the Consolidated Financial Statements included under Item 8.
The following table summarizes the gross and net carried reserves as of December 31, 2013 and 2012 for CNA Commercial.
Gross and Net Carried Claim and Claim Adjustment Expense Reserves
December 31
 
 
 
(In millions)
2013
 
2012
Gross Case Reserves
$
5,829

 
$
6,146

Gross IBNR Reserves
4,820

 
5,180

Total Gross Carried Claim and Claim Adjustment Expense Reserves
$
10,649

 
$
11,326

Net Case Reserves
$
5,358

 
$
5,611

Net IBNR Reserves
4,269

 
4,600

Total Net Carried Claim and Claim Adjustment Expense Reserves
$
9,627

 
$
10,211

2012 Compared with 2011
Net written premiums for CNA Commercial increased $23 million in 2012 as compared with 2011. Net written premiums for 2011 included $128 million related to FICOH. Excluding FICOH, the increase in net written premiums was primarily driven by positive rate achievement. Net earned premiums increased $66 million in 2012 as compared with 2011. Net earned premium for 2011 included $125 million related to FICOH. Excluding FICOH, the increase in net earned premiums was driven by the increase in net written premiums and the impact of favorable premium development in 2012 as compared with unfavorable premium development in 2011.
CNA Commercial's average rate increased 7% in 2012, as compared with an increase of 2% in 2011 for the policies that renewed in each period. Retention of 77% and 78% was achieved in each period.
Net income decreased $77 million in 2012 as compared with 2011. This decrease was due to lower net operating income, partially offset by improved net realized investment results.
Net operating income decreased $90 million in 2012 as compared with 2011. This decrease was primarily due to higher catastrophe losses and decreased favorable net prior year development. These unfavorable impacts were partially offset by higher net investment income, as well as an unfavorable tax expense item in 2011 due to an increase in the tax rate applicable to a sold subsidiary.
The combined ratio increased 7.7 points in 2012 as compared with 2011. The loss ratio increased 7.0 points, primarily due to the impacts of higher catastrophe losses and decreased favorable net prior year development, partially offset by an improved current accident year non-catastrophe loss ratio. Catastrophe losses were $356 million, or 10.9 points of the loss ratio for 2012, as compared to $208 million, or 6.4 points of the loss ratio for 2011. Catastrophe losses in 2012 included $241 million related to Storm Sandy.
The expense ratio increased 0.7 points in 2012 as compared with 2011, primarily due to the favorable impact of recoveries in 2011 on insurance receivables written off in prior years.
Favorable net prior year development of $81 million and $183 million was recorded in 2012 and 2011. Further information on net prior year development is included in Note F to the Consolidated Financial Statements included under Item 8.

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Table of Contents

Hardy
Business Overview
On July 2, 2012, we completed the acquisition of Hardy. Through Lloyd's Syndicate 382, Hardy underwrites primarily short-tail exposures in the following coverages.
Marine & Aviation provides coverage for a variety of large risks including energy, cargo and specie, marine hull, and general aviation. Energy covers participants in the energy supply, generation and delivery chain, with a primary focus on worldwide upstream oil and gas operations. Products primarily include offshore and onshore property damage, loss of production income and business interruption, construction abandonment, and seepage and pollution. Cargo covers the transportation and storage of a wide range of products and commodities and specie offers coverage for jewelers block and fine art. Marine hull provides coverage for ocean and brown water hull, fishing vessels, yachts and other marine related risks. General aviation primarily consists of rotor wing aircraft.
Non-Marine Property comprises direct and facultative property, including construction insurance of industrial and commercial risks (heavy industry, general manufacturing, commercial property portfolios), together with residential and small commercial risks.
Property Treaty Reinsurance offers catastrophe reinsurance on an excess of loss basis, proportional treaty and excess of loss coverages and crop reinsurance.
Specialty Lines offers coverage for a variety of risks including political violence, accident and health, and financial institutions.
The results below reflect Hardy's share of Syndicate 382's results. Third-party capital providers provided 7.5% of the syndicate's capital for the 2011 year of account and 25% for the 2012 year of account. We provided all of the syndicate's capital for the 2013 year of account.
In the fourth quarter of 2013, we commuted with a third-party capital provider that had a 15% share of the 2012 year of account. As a result, we now provide 90% of the capital for the 2012 year of account. The commutation resulted in a gain of $1 million and recognition of the 15% share of the 2012 year of account results in premiums, losses and expenses.

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Table of Contents

The following table details the results of operations for Hardy.
Results of Operations
Years ended December 31
 
 
 
(In millions, except ratios)
2013
 
2012
Net written premiums
$
396

 
$
117

Net earned premiums
361

 
120

Net investment income
4

 
3

Net operating income (loss)
10

 
(23
)
Net realized investment gains (losses)
1

 
(1
)
Net income (loss)
11

 
(24
)
Ratios
 
 
 
Loss and loss adjustment expense
44.8
%
 
60.3
%
Expense
48.6

 
57.2

Dividend

 

Combined
93.4
%
 
117.5
%
2013 Compared with 2012
Results for 2012 are reflected from the date of acquisition. Net written premiums increased $279 million and net earned premiums increased $241 million in 2013 as compared with 2012. These significant premium increases are primarily driven by Hardy providing all of the capital support for the 2013 year of account and the commutation noted above. The commutation increased 2013 net written premiums by $51 million, net earned premiums by $45 million and net incurred losses by $22 million.
Hardy's average rate decreased 2% in 2013, as compared with an increase of 1% in 2012 for the policies that renewed in each period. Retention of 70% and 68% was achieved in each period.
Net results increased $35 million and net operating results increased $33 million in 2013 as compared with 2012, primarily due to improved underwriting results.
The combined ratio improved 24.1 points in 2013 as compared with 2012. The loss ratio improved 15.5 points, primarily due to the impact of Storm Sandy in 2012. Catastrophe losses related to Storm Sandy were $17 million, or 17.3 points of the loss ratio and 21.4 points of the combined ratio in 2012, reflecting the impact of reinstatement premiums. Catastrophe losses in 2013 were $5 million, or 1.3 points of the loss ratio. The expense ratio improved 8.6 points in 2013 as compared with 2012, primarily due to the higher net earned premium base.
Favorable net prior year development of $3 million and $8 million was recorded in 2013 and 2012. Further information on net prior year development is included in Note F to the Consolidated Financial Statements included under Item 8.
Gross and Net Carried Claim and Claim Adjustment Expense Reserves
December 31
 
 
 
(In millions)
2013
 
2012
Gross Case Reserves
$
275

 
$
333

Gross IBNR Reserves
111

 
188

Total Gross Carried Claim and Claim Adjustment Expense Reserves
$
386

 
$
521

Net Case Reserves
$
159

 
$
192

Net IBNR Reserves
75

 
82

Total Net Carried Claim and Claim Adjustment Expense Reserves
$
234

 
$
274


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Table of Contents

Life & Group Non-Core
Business Overview
The Life & Group Non-Core segment primarily includes the results of the life and group lines of business that are in run-off. We continue to service our existing individual long term care commitments, our payout annuity business and our pension deposit business. We also retain a block of group reinsurance and life settlement contracts. These businesses are being managed as a run-off operation. Our group long term care business, while considered non-core, continues to accept new employees in existing groups.
On February 10, 2014, we entered into a definitive agreement to sell the majority of our run-off annuity and pension deposit business. Further information on the sale is set forth in Note R to the Consolidated Financial Statements included under Item 8.
The following table summarizes the results of operations for Life & Group Non-Core.
Results of Operations
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Net earned premiums
$
559

 
$
560

 
$
569

Net investment income
830

 
801

 
759

Net operating loss
(58
)
 
(90
)
 
(208
)
Net realized investment gains (losses)
24

 

 
(5
)
Net loss
(34
)
 
(90
)
 
(213
)
2013 Compared with 2012
Net earned premiums for Life & Group Non-Core decreased $1 million in 2013 as compared with 2012. Net earned premiums relate primarily to the individual and group long term care business.
Net loss decreased $56 million in 2013 as compared with 2012. Results in 2012 included a $44 million after-tax charge due to unlocking actuarial assumptions on our payout annuity business and long term care claim reserve strengthening. In 2013, payout annuity reserves were determined to be adequate, therefore no unlocking of actuarial assumptions was required. Our long term care business was positively impacted in 2013 by the effect of rate increase actions. The favorable impact of rate increase actions was more than offset by unfavorable morbidity.

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Table of Contents

Life & Group Non-Core Policyholder Reserves
December 31, 2013
 
 
 
 
 
 
 
 
 
(In millions)
Claim and claim adjustment expenses
 
Future policy benefits
 
Policyholders' funds
 
Separate account business
 
Total
Long term care
$
1,889

 
$
7,329

 
$

 
$

 
$
9,218

Payout annuities
613

 
1,990

 

 

 
2,603

Institutional markets
1

 
9

 
57

 
181

 
248

Other
37

 
4

 

 

 
41

Total
2,540

 
9,332

 
57

 
181

 
12,110

Shadow adjustments (1)
83

 
406

 

 

 
489

Ceded reserves
435

 
733

 
35

 

 
1,203

Total gross reserves
$
3,058

 
$
10,471

 
$
92

 
$
181

 
$
13,802

December 31, 2012
 
 
 
 
 
 
 
 
 
(In millions)
Claim and claim adjustment expenses
 
Future policy benefits
 
Policyholders' funds
 
Separate account business
 
Total
Long term care
$
1,683

 
$
6,879

 
$

 
$

 
$
8,562

Payout annuities
637

 
2,008

 

 

 
2,645

Institutional markets
1

 
12

 
100

 
312

 
425

Other
45

 
4

 

 

 
49

Total
2,366

 
8,903

 
100

 
312

 
11,681

Shadow adjustments (1)
162

 
1,812

 

 

 
1,974

Ceded reserves
478

 
760

 
34

 

 
1,272

Total gross reserves
$
3,006

 
$
11,475

 
$
134

 
$
312

 
$
14,927

(1) To the extent that unrealized gains on fixed income securities supporting long term care products and payout annuity contracts would result in a premium deficiency if those gains were realized, a related decrease in Deferred acquisition costs and/or increase in Insurance reserves are recorded, net of tax, as a reduction of net unrealized gains through Other comprehensive income (loss) (Shadow Adjustments). The Shadow adjustments presented above do not include $342 million and $369 million related to Deferred acquisition costs at December 31, 2013 and 2012.
2012 Compared with 2011
Net earned premiums for Life & Group Non-Core decreased $9 million in 2012 as compared with 2011. Net earned premiums relate primarily to the individual and group long term care businesses. The decrease in earned premiums was primarily due to lapsing of policies in our individual long term care business, which is in run-off, partially offset by increased premiums resulting from rate increase actions related to this business.
Net loss decreased $123 million in 2012 as compared with 2011. The results included the unfavorable impact of a $24 million after-tax charge in 2012 as compared to a $115 million after-tax charge in 2011 related to our payout annuity business, due to unlocking actuarial reserve assumptions. The initial reserving assumptions for these contracts were determined at issuance, including a margin for adverse deviation, and were locked in throughout the life of the contract unless a premium deficiency developed. The increase to the related reserves in 2012 related to anticipated adverse changes in discount rates, which reflected the low interest rate environment and our view of expected future investment yields. The increase in 2011 related to anticipated adverse changes in mortality and discount rates. Additionally, long term care claim reserves were increased by $20 million after-tax in 2012 and $33 million after-tax in 2011.
The decrease in net loss was also driven by improved results in our life settlement contracts business and the impact of unfavorable performance in 2011 on our remaining pension deposit business.


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Table of Contents

Corporate & Other Non-Core
Overview
Corporate & Other Non-Core primarily includes certain corporate expenses, including interest on corporate debt, and the results of certain property and casualty business in run-off, including CNA Re and A&EP.
The following table summarizes the results of operations for the Corporate & Other Non-Core segment, including A&EP and intersegment eliminations.
Results of Operations
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Net investment income
$
32

 
$
32

 
$
32

Net operating loss
(210
)
 
(81
)
 
(66
)
Net realized investment gains (losses)
6

 
2

 
(3
)
Net loss
(204
)
 
(79
)
 
(69
)
2013 Compared with 2012
Net loss increased $125 million in 2013 as compared with 2012, primarily driven by the impact of a $123 million after-tax deferred gain under retroactive reinsurance accounting related to the Loss Portfolio Transfer, as further discussed in Note F to the Consolidated Financial Statements included under Item 8.
Favorable net prior year development of $5 million and $12 million was recorded in 2013 and 2012.
The following table summarizes the gross and net carried reserves as of December 31, 2013 and 2012 for Corporate & Other Non-Core.
Gross and Net Carried Claim and Claim Adjustment Expense Reserves
December 31
 
 
 
(In millions)
2013
 
2012
Gross Case Reserves
$
1,140

 
$
1,207

Gross IBNR Reserves
2,167

 
1,955

Total Gross Carried Claim and Claim Adjustment Expense Reserves
$
3,307

 
$
3,162

Net Case Reserves
$
283

 
$
292

Net IBNR Reserves
184

 
220

Total Net Carried Claim and Claim Adjustment Expense Reserves
$
467

 
$
512

2012 Compared with 2011
Net loss increased $10 million in 2012 as compared with 2011, primarily driven by the favorable impact in 2011 of a $22 million prior year tax amount, partially offset by increased favorable net prior year development and improved net realized investment results.
Favorable net prior year development of $12 million and $3 million was recorded in 2012 and 2011.


41

Table of Contents

INVESTMENTS
Net Investment Income
The significant components of pretax net investment income are presented in the following table.
Net Investment Income
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Fixed maturity securities
$
1,998

 
$
2,022

 
$
2,011

Short term investments
3

 
5

 
8

Limited partnership investments
451

 
251

 
48

Equity securities
12

 
12

 
20

Mortgage loans
23

 
17

 
9

Trading portfolio
17

 
24

 
9

Other
2

 
7

 
7

Gross investment income
2,506

 
2,338

 
2,112

Investment expense
(56
)
 
(56
)
 
(58
)
Net investment income
$
2,450

 
$
2,282

 
$
2,054

Net investment income for the year ended December 31, 2013 increased $168 million as compared with the same period in 2012. The increase was primarily driven by a significant increase in limited partnership investment income, partially offset by a decrease in fixed maturity securities income. Limited partnership results were positively impacted by more favorable equity market returns. The decrease in fixed maturity securities income was due to the effect of reinvesting at lower market interest rates, partially offset by a higher invested asset base.
Net investment income increased $228 million in 2012 as compared with 2011. The increase was primarily driven by a significant increase in limited partnership investment income, increased trading portfolio income and an increase in fixed maturity securities income. The increase in fixed maturity securities income was driven by a higher invested asset base and the favorable net impact of changes in estimates of prepayments for asset-backed securities. These favorable impacts were partially offset by the effect of investing at lower market interest rates.
The fixed maturity investment portfolio provided a pretax effective income yield of 5.1%, 5.3% and 5.5% for the years ended December 31, 2013, 2012 and 2011. Tax-exempt municipal bonds generated $317 million of net investment income for the year ended December 31, 2013, compared with $274 million and $240 million of net investment income for the same periods in 2012 and 2011.

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Table of Contents

Net Realized Investment Gains (Losses)
The components of net realized investment results are presented in the following table.
Net Realized Investment Gains (Losses)
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Fixed maturity securities:
 
 
 
 
 
Corporate and other bonds
$
55

 
$
106

 
$
48

States, municipalities and political subdivisions
36

 
(4
)
 
5

Asset-backed
(39
)
 
(26
)
 
(82
)
U.S. Treasury and obligations of government-sponsored enterprises

 
3

 
1

Foreign government
4

 
4

 
3

Redeemable preferred stock
(1
)
 

 
3

Total fixed maturity securities
55

 
83

 
(22
)
Equity securities
(22
)
 
(23
)
 
(1
)
Derivative securities
(9
)
 
(2
)
 

Short term investments and other
7

 
5

 
21

Net realized investment gains (losses), pretax
31

 
63

 
(2
)
Income tax (expense) benefit on net realized investment gains (losses)
(11
)
 
(22
)
 
5

Net realized investment gains (losses)
$
20

 
$
41

 
$
3

Net realized investment gains decreased $21 million for 2013 as compared with 2012, driven by lower net realized investment gains on sales of securities, partially offset by lower other-than-temporary impairment (OTTI) losses recognized in earnings. Net realized investment gains increased $38 million for 2012 as compared with 2011. Further information on our realized gains and losses, including our OTTI losses and impairment decision process, is set forth in Notes A and B to the Consolidated Financial Statements included under Item 8.
Portfolio Quality
Our fixed maturity portfolio consists primarily of high quality bonds, 92% of which were rated as investment grade (rated BBB- or higher) at December 31, 2013 and 2012. The classification between investment grade and non-investment grade is based on a ratings methodology that takes into account ratings from S&P and Moody's, in that order of preference. If a security is not rated by these agencies, we formulate an internal rating. At December 31, 2013 and 2012, approximately 99% and 98% of the fixed maturity portfolio was rated by S&P or Moody's, or was issued or guaranteed by the U.S. Government, Government agencies or Government-sponsored enterprises.

43

Table of Contents

The following table summarizes the ratings of our fixed maturity portfolio at fair value.
Fixed Maturity Ratings
December 31
 
 
 
 
 
 
 
(In millions)
2013
 
%
 
2012
 
%
U.S. Government, Government agencies and Government-sponsored enterprises
$
3,683

 
9
%
 
$
4,540

 
11
%
AAA rated
2,776

 
7

 
3,224

 
8

AA and A rated
20,353

 
49

 
19,305

 
45

BBB rated
11,171

 
27

 
11,997

 
28

Non-investment grade
3,250

 
8

 
3,567

 
8

Total
$
41,233

 
100
%
 
$
42,633

 
100
%
Non-investment grade fixed maturity securities, as presented in the table below, include high-yield securities rated below BBB- by bond rating agencies and other unrated securities that, according to our analysis, are below investment grade. Non-investment grade securities generally involve a greater degree of risk than investment grade securities. The amortized cost of our non-investment grade fixed maturity bond portfolio was $3,097 million and $3,355 million at December 31, 2013 and 2012. The following table summarizes the ratings of this portfolio at fair value.
Non-investment Grade
December 31
 
 
 
 
 
 
 
(In millions)
2013
 
%
 
2012
 
%
BB
$
1,393

 
43
%
 
$
1,529

 
43
%
B
967

 
30

 
1,075

 
30

CCC - C
649

 
20

 
724

 
20

D
241

 
7

 
239

 
7

Total
$
3,250

 
100
%
 
$
3,567

 
100
%
The following table summarizes available-for-sale fixed maturity securities in a gross unrealized loss position by ratings distribution as of December 31, 2013.
Gross Unrealized Losses by Ratings Distribution
December 31, 2013
Estimated Fair Value
 
%
 
Gross Unrealized Losses
 
%
(In millions)
 
 
 
U.S. Government, Government agencies and Government-sponsored enterprises
$
1,244

 
13
%
 
$
78

 
15
%
 AAA
711

 
7

 
33

 
6

 AA
2,282

 
23

 
192

 
36

 A
2,302

 
24

 
94

 
18

 BBB
2,526

 
26

 
104

 
20

Non-Investment Grade
648

 
7

 
27

 
5

Total
$
9,713

 
100
%
 
$
528

 
100
%

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Table of Contents

The following table provides the maturity profile for these available-for-sale fixed maturity securities. Securities not due to mature on a single date are allocated based on weighted average life.
Gross Unrealized Losses by Maturity Profile
December 31, 2013
Estimated Fair Value
 
%
 
Gross Unrealized Losses
 
%
Due in one year or less
$
186

 
2
%
 
$
2

 
%
Due after one year through five years
1,252

 
13

 
32

 
6

Due after five years through ten years
4,326

 
44

 
186

 
35

Due after ten years
3,949

 
41

 
308

 
59

Total
$
9,713

 
100
%
 
$
528

 
100
%

Duration
A primary objective in the management of the investment portfolio is to optimize return relative to corresponding liabilities and respective liquidity needs. Our views on the current interest rate environment, tax regulations, asset class valuations, specific security issuer and broader industry segment conditions, and the domestic and global economic conditions, are some of the factors that enter into an investment decision. We also continually monitor exposure to issuers of securities held and broader industry sector exposures and may from time to time adjust such exposures based on our views of a specific issuer or industry sector.
A further consideration in the management of the investment portfolio is the characteristics of the corresponding liabilities and the ability to align the duration of the portfolio to those liabilities and to meet future liquidity needs, minimize interest rate risk and maintain a level of income sufficient to support the underlying insurance liabilities. For portfolios where future liability cash flows are determinable and typically long term in nature, we segregate investments for asset/liability management purposes. The segregated investments support the liabilities in the Life & Group Non-Core segment including annuities, structured settlements and long term care products.
The effective durations of fixed maturity securities, short term investments and interest rate derivatives are presented in the table below. Short term investments are net of payable and receivable amounts for securities purchased and sold, but not yet settled.
Effective Durations
 
December 31, 2013
 
December 31, 2012
(In millions)
Fair Value
 
Effective
Duration
(In years)
 
Fair Value
 
Effective
Duration
(In years)
Investments supporting Life & Group Non-Core
$
15,009

 
11.3

 
$
15,590

 
11.3

Other interest sensitive investments
27,766

 
4.4

 
28,855

 
3.9

Total
$
42,775

 
6.9

 
$
44,445

 
6.5

The investment portfolio is periodically analyzed for changes in duration and related price risk. Additionally, we periodically review the sensitivity of the portfolio to the level of foreign exchange rates and other factors that contribute to market price changes. A summary of these risks and specific analysis on changes is included in Item 7A. Quantitative and Qualitative Disclosures About Market Risk included herein.

45

Table of Contents

Short Term Investments
The carrying value of the components of the short term investment portfolio is presented in the following table.
Short Term Investments
December 31
 
 
 
(In millions)
2013
 
2012
Short term investments:
 
 
 
Commercial paper
$
549

 
$
751

U.S. Treasury securities
636

 
617

Money market funds
94

 
301

Other
128

 
163

Total short term investments
$
1,407

 
$
1,832


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LIQUIDITY AND CAPITAL RESOURCES
Cash Flows
Our primary operating cash flow sources are premiums and investment income from our insurance subsidiaries. Our primary operating cash flow uses are payments for claims, policy benefits and operating expenses, including interest expense on corporate debt. Additionally, cash may be paid or received for income taxes.
For 2013, net cash provided by operating activities was $1,204 million as compared with $1,250 million for 2012. Tax payments were $129 million in 2013 as compared to tax recoveries of $29 million in 2012. Additionally, increased premium receipts were partially offset by increased claim payments.
Net cash provided by operating activities was $1,702 million in 2011. Cash flows resulting from reinsurance contract commutations are reported as operating activities. Operating cash flows were increased by $547 million in 2011 related to net cash inflows from commutations.
Cash flows from investing activities include the purchase and disposition of available-for-sale financial instruments. Additionally, cash flows from investing activities may include the purchase and sale of businesses, land, buildings, equipment and other assets not generally held for resale.
Net cash used by investing activities was $898 million for 2013, as compared with net cash used of $934 million and $1,060 million for 2012 and 2011. The cash flow from investing activities is impacted by various factors such as the anticipated payment of claims, financing activity, asset/liability management and individual security buy and sell decisions made in the normal course of portfolio management.
Cash flows from financing activities may include proceeds from the issuance of debt and equity securities, outflows for stockholder dividends or repayment of debt and outlays to reacquire equity instruments. Net cash used by financing activities was $264 million, $239 million and $644 million for 2013, 2012 and 2011.
Liquidity
We believe that our present cash flows from operations, investing activities and financing activities are sufficient to fund our current and expected working capital and debt obligation needs and we do not expect this to change in the near term. There are currently no amounts outstanding under our $250 million senior unsecured revolving credit facility and no borrowings outstanding through our membership in the Federal Home Loan Bank of Chicago (FHLBC).
During 2013 and 2012 CCC paid dividends of $400 million and $450 million to CNAF.
We have an effective automatic shelf registration statement under which we may issue debt, equity or hybrid securities.


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Common Stock Dividends
Dividends of $0.80 per share of our common stock were declared and paid in 2013. On February 7, 2014, our Board of Directors declared a quarterly dividend of $0.25 per share and a special dividend of $1.00 per share, payable March 12, 2014 to stockholders of record on February 24, 2014. The declaration and payment of future dividends to holders of our common stock will be at the discretion of our Board of Directors and will depend on many factors, including our earnings, financial condition, business needs, and regulatory constraints.
Our ability to pay dividends and other credit obligations is significantly dependent on receipt of dividends from our subsidiaries. The payment of dividends to us by our insurance subsidiaries without prior approval of the insurance department of each subsidiary's domiciliary jurisdiction is limited by formula. Dividends in excess of these amounts are subject to prior approval by the respective state insurance departments.
Further information on our dividends from subsidiaries is provided in Note M to the Consolidated Financial Statements included under Item 8.
Commitments, Contingencies, and Guarantees
We have various commitments, contingencies and guarantees which arose in the ordinary course of business. The impact of these commitments, contingencies and guarantees should be considered when evaluating our liquidity and capital resources.
A summary of our commitments as of December 31, 2013 is presented in the following table.
Contractual Commitments
December 31, 2013
 
 
 
 
 
 
 
 
 
(In millions)
Total
 
Less than 1 year
 
1-3 years
 
3-5 years
 
More than 5 years
Debt (a)
$
3,412

 
$
711

 
$
603

 
$
355

 
$
1,743

Lease obligations
208

 
37

 
61

 
40

 
70

Claim and claim adjustment expense reserves (b)
25,630

 
5,939

 
7,458

 
3,816

 
8,417

Future policy benefits reserves (c)
37,749

 
205

 
583

 
826

 
36,135

Policyholder funds reserves (c)
86

 
30

 
5

 
(1
)
 
52

Total (d), (e)
$
67,085

 
$
6,922

 
$
8,710

 
$
5,036

 
$
46,417

(a)
Includes estimated future interest payments.
(b)
Claim and claim adjustment expense reserves are not discounted and represent our estimate of the amount and timing of the ultimate settlement and administration of gross claims based on our assessment of facts and circumstances known as of December 31, 2013. See the Reserves - Estimates and Uncertainties section of this MD&A for further information.
(c)
Future policy benefits and policyholders' funds reserves are not discounted and represent our estimate of the ultimate amount and timing of the settlement of benefits based on our assessment of facts and circumstances known as of December 31, 2013. Future policy benefit reserves of $673 million and policyholders' fund reserves of $34 million related to business which has been 100% ceded to unaffiliated parties in connection with the sale of our individual life business in 2004 are not included. See the Reserves - Estimates and Uncertainties section of this MD&A for further information.
(d)
Does not include expected estimated contribution of $61 million to our pension and postretirement plans in 2014.
(e)
Does not include investment commitments of $532 million related to limited partnerships and privately placed debt securities.
Further information on our commitments, contingencies and guarantees is provided in Notes A, B, C, F, G, I, J and L to the Consolidated Financial Statements included under Item 8.

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Ratings
Ratings are an important factor in establishing the competitive position of insurance companies. Our insurance company subsidiaries are rated by major rating agencies and these ratings reflect the rating agency's opinion of the insurance company's financial strength, operating performance, strategic position and ability to meet our obligations to policyholders. Agency ratings are not a recommendation to buy, sell or hold any security, and may be revised or withdrawn at any time by the issuing organization. Each agency's rating should be evaluated independently of any other agency's rating. One or more of these agencies could take action in the future to change the ratings of our insurance subsidiaries.
The table below reflects the various group ratings issued by A.M. Best, Moody's and S&P for the property and casualty and life companies. The table also includes the ratings for CNAF senior debt.
 
Insurance Financial Strength Ratings
 
Corporate Debt Ratings
 
Property & Casualty
 
Life
 
CNAF
 
CCC Group
 
Western Surety Group
 
CAC
 
Senior Debt
A.M. Best
A
 
A
 
A-
 
bbb
Moody's
A3
 
Not rated
 
Not rated
 
Baa2
S&P
A
 
A
 
Not rated
 
BBB
A.M. Best, Moody’s and S&P each maintain a stable outlook on the Company. In June 2013, S&P upgraded our property and casualty insurance financial strength ratings to A and upgraded the credit rating on the senior debt of CNAF to BBB. In December 2013, Moody's revised their outlook on our financial strength rating to stable from positive.
Hardy, through Syndicate 382, benefits from the collective financial strength of the Lloyd’s market, which is rated A+ by S&P and A by A.M. Best. The outlook by both rating agencies is positive.


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FORWARD-LOOKING STATEMENTS
This report contains a number of forward-looking statements which relate to anticipated future events rather than actual present conditions or historical events. These statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and generally include words such as “believes,” “expects,” “intends,” “anticipates,” “estimates,” and similar expressions. Forward-looking statements in this report include any and all statements regarding expected developments in our insurance business, including losses and loss reserves for asbestos and environmental pollution and other mass tort claims which are more uncertain, and therefore more difficult to estimate than loss reserves respecting traditional property and casualty exposures; the impact of routine ongoing insurance reserve reviews we are conducting; our expectations concerning our revenues, earnings, expenses and investment activities; volatility in investment returns; expected cost savings and other results from our expense reduction activities; and our proposed actions in response to trends in our business. Forward-looking statements, by their nature, are subject to a variety of inherent risks and uncertainties that could cause actual results to differ materially from the results projected in the forward-looking statement. We cannot control many of these risks and uncertainties. These risks and uncertainties include, but are not limited to, the following:
Company-Specific Factors
the risks and uncertainties associated with our loss reserves, as outlined in the Critical Accounting Estimates and the Reserves - Estimates and Uncertainties sections of this Report, including the sufficiency of the reserves and the possibility for future increases, which would be reflected in the results of operations in the period that the need for such adjustment is determined;
the risk that the other parties to the transaction in which, subject to certain limitations, we ceded our legacy A&EP liabilities will not fully perform their obligations to CNA, the uncertainty in estimating loss reserves for A&EP liabilities and the possible continued exposure of CNA to liabilities for A&EP claims that are not covered under the terms of the transaction;
the performance of reinsurance companies under reinsurance contracts with us; and
the consummation of contemplated transactions and the successful integration of acquired operations.
Industry and General Market Factors
the impact of competitive products, policies and pricing and the competitive environment in which we operate, including changes in our book of business;
product and policy availability and demand and market responses, including the level of ability to obtain rate increases and decline or non-renew under priced accounts, to achieve premium targets and profitability and to realize growth and retention estimates;
general economic and business conditions, including recessionary conditions that may decrease the size and number of our insurance customers and create additional losses to our lines of business, especially those that provide management and professional liability insurance, as well as surety bonds, to businesses engaged in real estate, financial services and professional services, and inflationary pressures on medical care costs, construction costs and other economic sectors that increase the severity of claims;
conditions in the capital and credit markets, including continuing uncertainty and instability in these markets, as well as the overall economy, and their impact on the returns, types, liquidity and valuation of our investments;
conditions in the capital and credit markets that may limit our ability to raise significant amounts of capital on favorable terms; and
the possibility of changes in our ratings by ratings agencies, including the inability to access certain markets or distribution channels and the required collateralization of future payment obligations as a result of such changes, and changes in rating agency policies and practices.

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Regulatory Factors
regulatory initiatives and compliance with governmental regulations, judicial interpretations within the regulatory framework, including interpretation of policy provisions, decisions regarding coverage and theories of liability, trends in litigation and the outcome of any litigation involving us, and rulings and changes in tax laws and regulations;
regulatory limitations, impositions and restrictions upon us, including the effects of assessments and other surcharges for guaranty funds and second-injury funds, other mandatory pooling arrangements and future assessments levied on insurance companies; and
regulatory limitations and restrictions, including limitations upon our ability to receive dividends from our insurance subsidiaries, imposed by regulatory authorities, including regulatory capital adequacy standards.
Impact of Catastrophic Events and Related Developments
weather and other natural physical events, including the severity and frequency of storms, hail, snowfall and other winter conditions, natural disasters such as hurricanes and earthquakes, as well as climate change, including effects on global weather patterns, greenhouse gases, sea, land and air temperatures, sea levels, rain, hail and snow;
regulatory requirements imposed by coastal state regulators in the wake of hurricanes or other natural disasters, including limitations on the ability to exit markets or to non-renew, cancel or change terms and conditions in policies, as well as mandatory assessments to fund any shortfalls arising from the inability of quasi-governmental insurers to pay claims;
man-made disasters, including the possible occurrence of terrorist attacks and the effect of the absence or insufficiency of applicable terrorism legislation on coverages;
the unpredictability of the nature, targets, severity or frequency of potential terrorist events, as well as the uncertainty as to our ability to contain our terrorism exposure effectively; and
the occurrence of epidemics.
Our forward-looking statements speak only as of the date on which they are made and we do not undertake any obligation to update or revise any forward-looking statement to reflect events or circumstances after the date of the statement, even if our expectations or any related events or circumstances change.

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ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Our financial instruments are exposed to various market risks, such as interest rate risk, equity price risk and foreign currency risk. Due to the level of risk associated with certain invested assets and the level of uncertainty related to changes in the value of these assets, it is possible that changes in these risks in the near term could have a material adverse impact on our results of operations or equity.
Discussions herein regarding market risk focus on only one element of market risk, which is price risk. Price risk relates to changes in the level of prices due to changes in interest rates, equity prices, foreign exchange rates or other factors such as credit spreads and market liquidity. The fair value of the financial instruments is generally adversely affected when interest rates rise, equity markets decline and the dollar strengthens against foreign currency.
Active management of market risk is integral to our operations. We may take the following actions to manage our exposure to market risk within defined tolerance ranges: (1) change the character of future investments purchased or sold, (2) use derivatives to offset the market behavior of existing assets and liabilities or assets expected to be purchased and liabilities to be incurred, or (3) rebalance our existing asset and liability portfolios.
Sensitivity Analysis
We monitor our sensitivity to interest rate changes by revaluing financial assets and liabilities using a variety of different interest rates. The Company uses duration and convexity at the security level to estimate the change in fair value that would result from a change in each security's yield. Duration measures the price sensitivity of an asset to changes in the yield rate. Convexity measures how the duration of the asset changes with interest rates. The duration and convexity analysis takes into account the unique characteristics (e.g., call and put options and prepayment expectations) of each security in determining the hypothetical change in fair value. The analysis is performed at the security level and aggregated up to the asset category levels for reporting in the tables below.
The evaluation is performed by applying an instantaneous change in yield rates of varying magnitudes on a static balance sheet to determine the effect such a change in rates would have on our fair value at risk and the resulting effect on stockholders' equity. The analysis presents the sensitivity of the fair value of our financial instruments to selected changes in market rates and prices. The range of change chosen reflects our view of changes that are reasonably possible over a one-year period. The selection of the range of values chosen to represent changes in interest rates should not be construed as our prediction of future market events, but rather an illustration of the impact of such events.
The sensitivity analysis estimates the decline in the fair value of our interest sensitive assets and liabilities that were held on December 31, 2013 and 2012 due to an instantaneous change in the yield of the security at the end of the period of 100 and 150 basis points.
The sensitivity analysis also assumes an instantaneous 10% and 20% decline in the foreign currency exchange rates versus the United States dollar from their levels at December 31, 2013 and 2012, with all other variables held constant.
Equity price risk was measured assuming an instantaneous 10% and 25% decline in the S&P 500 from its level at December 31, 2013 and 2012, with all other variables held constant. Our equity holdings were assumed to be highly and positively correlated with the S&P 500.
The value of limited partnerships can be affected by changes in equity markets as well as changes in interest rates. A model was developed to analyze the observed changes in the value of limited partnerships held by the Company over a multiple year period along with the corresponding changes in various equity indices and interest rates. The result of the model allowed us to estimate the change in value of limited partnerships when equity markets decline by 10% and 25% and interest rates increase by 100 and 150 basis points.

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Our sensitivity analysis has also been applied to the assets supporting our separate account business because certain of our separate account products guarantee principal and a minimum rate of interest. All or a portion of these decreases related to the separate account assets may be offset by decreases in related separate account liabilities to customers, but that is dependent on the position of the separate account in relation to the specific guarantees at the time of the interest rate or price decline. Similarly, increases in the fair value of the separate account investments would also be offset by increases in the same related separate account liabilities by the same approximate amounts.
The following tables present the estimated effects on the fair value of our financial instruments at December 31, 2013 and 2012, due to an increase in yield rates of 100 basis points, a 10% decline in foreign currency exchange rates and a 10% decline in the S&P 500.
Market Risk Scenario 1
December 31, 2013
 
 
Increase (Decrease)
(In millions)
Estimated Fair Value
 
Interest Rate Risk
 
Foreign Currency Risk
 
Equity Price Risk
General account:
 
 
 
 
 
 
 
Fixed maturity securities available-for-sale:
 
 
 
 
 
 
 
Corporate and other bonds
$
20,862

 
$
(1,145
)
 
$
(173
)
 
$

States, municipalities and political subdivisions
11,557

 
(1,293
)
 

 

Asset-backed
7,989

 
(348
)
 
(6
)
 

U.S. Treasury and obligations of government-sponsored enterprises
144

 
(2
)
 

 

Foreign government
543

 
(15
)
 
(52
)
 

Redeemable preferred stock
102

 
(5
)
 

 
(4
)
Total fixed maturity securities available-for-sale
41,197

 
(2,808
)
 
(231
)
 
(4
)
Fixed maturity securities trading
36

 

 

 

Equity securities available-for-sale
185

 
(11
)
 

 
(18
)
Limited partnership investments
2,720

 

 

 
(109
)
Other invested assets
54

 

 
(4
)
 

Mortgage loans (a)
515

 
(24
)
 

 

Short term investments
1,407

 
(2
)
 
(6
)
 

Total general account
46,114

 
(2,845
)
 
(241
)
 
(131
)
Separate accounts:
 
 
 
 
 
 
 
Fixed maturity securities
149

 
(3
)
 

 

Short term investments
28

 

 

 

Total separate accounts
177

 
(3
)
 

 

Derivative financial instruments, included in Other liabilities

 

 

 

Total securities
$
46,291

 
$
(2,848
)
 
$
(241
)
 
$
(131
)
Long term debt (a)
$
2,328

 
$
(113
)
 
$

 
$

___________________
(a)    Reported at amortized value in the Consolidated Balance Sheets included under Item 8 and not adjusted for fair value changes.

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Market Risk Scenario 1
December 31, 2012
 
 
Increase (Decrease)
(In millions)
Estimated Fair Value
 
Interest Rate Risk
 
Foreign Currency Risk
 
Equity Price Risk
General account:
 
 
 
 
 
 
 
Fixed maturity securities available-for-sale:
 
 
 
 
 
 
 
Corporate and other bonds
$
22,207

 
$
(1,294
)
 
$
(150
)
 
$

States, municipalities and political subdivisions
10,783

 
(1,141
)
 

 

Asset-backed
8,694

 
(354
)
 
(7
)
 

U.S. Treasury and obligations of government-sponsored enterprises
182

 
(4
)
 

 

Foreign government
613

 
(18
)
 
(60
)
 

Redeemable preferred stock
125

 
(7
)
 

 
(5
)
Total fixed maturity securities available-for-sale
42,604

 
(2,818
)
 
(217
)
 
(5
)
Fixed maturity securities trading
29

 

 

 

Equity securities available-for-sale
249

 
(11
)
 
(1
)
 
(25
)
Limited partnership investments
2,462

 
1

 

 
(55
)
Other invested assets
59

 

 
(5
)
 

Mortgage loans (a)
418

 
(18
)
 

 

Short term investments
1,832

 
(3
)
 
(22
)
 

Total general account
47,653

 
(2,849
)
 
(245
)
 
(85
)
Separate accounts:
 
 
 
 
 
 
 
Fixed maturity securities
288

 
(5
)
 

 

Short term investments
21

 

 

 

Total separate accounts
309

 
(5
)
 

 

Derivative financial instruments, included in Other liabilities
(3
)
 

 

 

Total securities
$
47,959

 
$
(2,854
)
 
$
(245
)
 
$
(85
)
Long term debt (a)
$
3,016

 
$
(144
)
 
$

 
$

___________________
(a)    Reported at amortized value in the Consolidated Balance Sheets included under Item 8 and not adjusted for fair value changes.

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The following tables present the estimated effects on the fair value of our financial instruments at December 31, 2013 and 2012, due to an increase in yield rates of 150 basis points, a 20% decline in foreign currency exchange rates and a 25% decline in the S&P 500.
Market Risk Scenario 2
December 31, 2013
 
 
Increase (Decrease)
(In millions)
Estimated Fair Value
 
Interest Rate Risk
 
Foreign Currency Risk
 
Equity Price Risk
General account:
 
 
 
 
 
 
 
Fixed maturity securities available-for-sale:
 
 
 
 
 
 
 
Corporate and other bonds
$
20,862

 
$
(1,663
)
 
$
(347
)
 
$

States, municipalities and political subdivisions
11,557

 
(1,903
)
 

 

Asset-backed
7,989

 
(522
)
 
(12
)
 

U.S. Treasury and obligations of government-sponsored enterprises
144

 
(3
)
 

 

Foreign government
543

 
(22
)
 
(104
)
 

Redeemable preferred stock
102

 
(8
)
 

 
(10
)
Total fixed maturity securities available-for-sale
41,197

 
(4,121
)
 
(463
)
 
(10
)
Fixed maturity securities trading
36

 

 

 

Equity securities available-for-sale
185

 
(18
)
 

 
(47
)
Limited partnership investments
2,720

 

 

 
(272
)
Other invested assets
54

 

 
(7
)
 

Mortgage loans (a)
515

 
(36
)
 

 

Short term investments
1,407

 
(4
)
 
(12
)
 

Total general account
46,114

 
(4,179
)
 
(482
)
 
(329
)
Separate accounts:
 
 
 
 
 
 
 
Fixed maturity securities
149

 
(3
)
 

 

Short term investments
28

 

 

 

Total separate accounts
177

 
(3
)
 

 

Derivative financial instruments, included in Other liabilities

 

 

 

Total securities
$
46,291

 
$
(4,182
)
 
$
(482
)
 
$
(329
)
Long term debt (a)
$
2,328

 
$
(167
)
 
$

 
$

____________________
(a)    Reported at amortized value in the Consolidated Balance Sheets included under Item 8 and not adjusted for fair value changes.

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Market Risk Scenario 2
December 31, 2012
 
 
Increase (Decrease)
(In millions)
Estimated Fair Value
 
Interest Rate Risk
 
Foreign Currency Risk
 
Equity Price Risk
General account:
 
 
 
 
 
 
 
Fixed maturity securities available-for-sale:
 
 
 
 
 
 
 
Corporate and other bonds
$
22,207

 
$
(1,876
)
 
$
(301
)
 
$

States, municipalities and political subdivisions
10,783

 
(1,704
)
 

 

Asset-backed
8,694

 
(562
)
 
(14
)
 

U.S. Treasury and obligations of government-sponsored enterprises
182

 
(6
)
 

 

Foreign government
613

 
(26
)
 
(119
)
 

Redeemable preferred stock
125

 
(12
)
 

 
(13
)
Total fixed maturity securities available-for-sale
42,604

 
(4,186
)
 
(434
)
 
(13
)
Fixed maturity securities trading
29

 

 

 

Equity securities available-for-sale
249

 
(19
)
 
(1
)
 
(62
)
Limited partnership investments
2,462

 
1

 

 
(138
)
Other invested assets
59

 

 
(11
)
 

Mortgage loans (a)
418

 
(27
)
 

 

Short term investments
1,832

 
(4
)
 
(44
)
 

Total general account
47,653

 
(4,235
)
 
(490
)
 
(213
)
Separate accounts:
 
 
 
 
 
 
 
Fixed maturity securities
288

 
(6
)
 

 

Short term investments
21

 

 

 

Total separate accounts
309

 
(6
)
 

 

Derivative financial instruments, included in Other liabilities
(3
)
 

 

 

Total securities
$
47,959

 
$
(4,241
)
 
$
(490
)
 
$
(213
)
Long term debt (a)
$
3,016

 
$
(212
)
 
$

 
$

____________________
(a)    Reported at amortized value in the Consolidated Balance Sheets included under Item 8 and not adjusted for fair value changes.


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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
CNA Financial Corporation
Consolidated Statements of Operations
Years ended December 31
 
 
 
 
 
(In millions, except per share data)
2013
 
2012
 
2011
Revenues
 
 
 
 
 
Net earned premiums
$
7,271

 
$
6,882

 
$
6,603

Net investment income
2,450

 
2,282

 
2,054

Net realized investment gains (losses):
 
 
 

 
 
Other-than-temporary impairment losses
(76
)
 
(129
)
 
(175
)
Portion of other-than-temporary impairments recognized in Other comprehensive income
(2
)
 
(25
)
 
(41
)
Net other-than-temporary impairment losses recognized in earnings
(78
)
 
(154
)
 
(216
)
Other net realized investment gains
109

 
217

 
214

Net realized investment gains (losses)
31

 
63

 
(2
)
Other revenues
361

 
320

 
294

Total revenues
10,113

 
9,547

 
8,949

Claims, Benefits and Expenses
 
 
 
 
 
Insurance claims and policyholders’ benefits
5,947

 
5,896

 
5,489

Amortization of deferred acquisition costs
1,362

 
1,274

 
1,176

Other operating expenses
1,325

 
1,335

 
1,238

Interest
166

 
170

 
175

Total claims, benefits and expenses
8,800

 
8,675

 
8,078

Income from continuing operations before income tax
1,313

 
872

 
871

Income tax expense
(376
)
 
(244
)
 
(242
)
Income from continuing operations
937

 
628

 
629

Loss from discontinued operations, net of income tax benefit of -, - and $0

 

 
(1
)
Net income
937

 
628

 
628

Net (income) loss attributable to noncontrolling interests

 

 
(16
)
Net income attributable to CNA
$
937

 
$
628

 
$
612

 
 
 
 
 
 
Basic Earnings Per Share Attributable to CNA
 
 
 
 
 
Income from continuing operations attributable to CNA
$
3.48

 
$
2.33

 
$
2.27

Loss from discontinued operations attributable to CNA

 

 

Basic earnings per share attributable to CNA
$
3.48

 
$
2.33

 
$
2.27

 
 
 
 
 
 
Diluted Earnings Per Share Attributable to CNA
 
 
 
 
 
Income from continuing operations attributable to CNA
$
3.47

 
$
2.33

 
$
2.27

Loss from discontinued operations attributable to CNA

 

 

Diluted earnings per share attributable to CNA
$
3.47

 
$
2.33

 
$
2.27

 
 
 
 
 
 
Dividends per share
$
0.80

 
$
0.60

 
$
0.40

 
 
 
 
 
 
Weighted Average Outstanding Common Stock and Common Stock Equivalents
 
 
 
 
 
Basic
269.7

 
269.4

 
269.3

Diluted
270.2

 
269.8

 
269.6


The accompanying Notes are an integral part of these Consolidated Financial Statements.



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CNA Financial Corporation
Consolidated Statements of Comprehensive Income
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Other Comprehensive Income, Net of Tax
 
 
 
 
 
Changes in:
 
 
 
 
 
Net unrealized gains on investments with other-than-temporary impairments
$
6

 
$
84

 
$
10

Net unrealized gains on other investments
(679
)
 
339

 
365

Net unrealized gains on investments
(673
)
 
423

 
375

Net unrealized gains (losses) on discontinued operations and other

 

 
(1
)
Foreign currency translation adjustment
(11
)
 
40

 
(15
)
Pension and postretirement benefits
295

 
(112
)
 
(208
)
Other comprehensive income (loss), net of tax
(389
)
 
351

 
151

Net income
937

 
628

 
628

Comprehensive income
548

 
979

 
779

Changes in:
 
 
 
 
 
Net unrealized (gains) losses on investments attributable to noncontrolling interests

 

 
(8
)
Other comprehensive (income) loss attributable to noncontrolling interests

 

 
(8
)
Net (income) loss attributable to noncontrolling interests

 

 
(16
)
Comprehensive (income) loss attributable to noncontrolling interests

 

 
(24
)
Total comprehensive income attributable to CNA
$
548

 
$
979

 
$
755

The accompanying Notes are an integral part of these Consolidated Financial Statements.

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CNA Financial Corporation
Consolidated Balance Sheets
December 31
 
 
 
(In millions, except share data)
2013
 
2012
Assets
 
 
 
Investments:
 
 
 
Fixed maturity securities at fair value (amortized cost of $39,311 and $38,170)
$
41,233

 
$
42,633

Equity securities at fair value (cost of $179 and $228)
185

 
249

Limited partnership investments
2,720

 
2,462

Other invested assets
54

 
59

Mortgage loans
508

 
401

Short term investments
1,407

 
1,832

Total investments
46,107

 
47,636

Cash
195

 
156

Reinsurance receivables (less allowance for uncollectible receivables of $71 and $73)
6,017

 
6,158

Insurance receivables (less allowance for uncollectible receivables of $84 and $101)
1,979

 
1,882

Accrued investment income
443

 
434

Deferred acquisition costs
624

 
598

Deferred income taxes
220

 
93

Property and equipment at cost (less accumulated depreciation of $365 and $404)
304

 
326

Goodwill
155

 
154

Other assets (includes $0 and $4 due from Loews Corporation)
969

 
773

Separate account business
181

 
312

Total assets
$
57,194

 
$
58,522

Liabilities
 

 
 

Insurance reserves:
 

 
 

Claim and claim adjustment expenses
$
24,089

 
$
24,763

Unearned premiums
3,718

 
3,610

Future policy benefits
10,471

 
11,475

Policyholders’ funds
116

 
157

Short term debt
549

 
13

Long term debt
2,011

 
2,557

Other liabilities (includes $178 and $0 due to Loews Corporation)
3,408

 
3,321

Separate account business
181

 
312

Total liabilities
44,543

 
46,208

Commitments and contingencies (Notes B, G and L)


 


Stockholders' Equity
 

 
 

Common stock ($2.50 par value; 500,000,000 shares authorized; 273,040,243 shares issued; 269,717,583 and 269,399,390 shares outstanding)
683

 
683

Additional paid-in capital
2,145

 
2,146

Retained earnings
9,495

 
8,774

Accumulated other comprehensive income
442

 
831

Treasury stock (3,322,660 and 3,640,853 shares), at cost
(91
)
 
(99
)
Notes receivable for the issuance of common stock
(23
)
 
(21
)
Total stockholders’ equity
12,651

 
12,314

Total liabilities and stockholders' equity
$
57,194

 
$
58,522

The accompanying Notes are an integral part of these Consolidated Financial Statements.

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CNA Financial Corporation
Consolidated Statements of Cash Flows
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Cash Flows from Operating Activities
 
 
 
 
 
Net income
$
937

 
$
628

 
$
628

Adjustments to reconcile net income to net cash flows provided by operating activities:
 
 


 


Loss from discontinued operations

 

 
1

Loss on disposal of property and equipment

 
4

 
9

Deferred income tax expense
77

 
147

 
188

Trading portfolio activity
(10
)
 
(23
)
 
1

Net realized investment (gains) losses
(31
)
 
(63
)
 
2

Equity method investees
(323
)
 
(89
)
 
97

Amortization of investments
(24
)
 
(55
)
 
(64
)
Depreciation and amortization
101

 
125

 
79

Changes in:
 
 


 


Receivables, net
44

 
49

 
1,020

Accrued investment income
(9
)
 
4

 
(17
)
Deferred acquisition costs
2

 
(16
)
 
(1
)
Insurance reserves
(68
)
 
430

 
(237
)
Other assets
(27
)
 
144

 
175

Other liabilities
525

 
(49
)
 
(187
)
Other, net
10

 
14

 
10

Total adjustments
267

 
622

 
1,076

Net cash flows provided by operating activities-continuing operations
$
1,204

 
$
1,250

 
$
1,704

Net cash flows used by operating activities-discontinued operations
$

 
$

 
$
(2
)
Net cash flows provided by operating activities-total
$
1,204

 
$
1,250

 
$
1,702

Cash Flows from Investing Activities
 

 
 

 
 
Dispositions:
 
 
 
 
 
Fixed maturity securities - sales
$
6,869

 
$
6,123

 
$
7,579

Fixed maturity securities - maturities, calls and redemptions
3,271

 
3,699

 
3,055

Equity securities
103

 
86

 
178

Limited partnerships
108

 
165

 
57

Mortgage loans
22

 
7

 
2

Purchases:
 
 


 


Fixed maturity securities
(11,197
)
 
(10,299
)
 
(12,168
)
Equity securities
(77
)
 
(54
)
 
(72
)
Limited partnerships
(223
)
 
(228
)
 
(215
)
Mortgage loans
(129
)
 
(174
)
 
(149
)
Change in other investments
(22
)
 
22

 
17

Change in short term investments
425

 
(7
)
 
566

Purchase of Hardy

 
(197
)
 

Purchases of property and equipment
(91
)
 
(94
)
 
(84
)
Other dispositions
32

 
1

 
171

Other, net
11

 
16

 
1

Net cash flows used by investing activities-continuing operations
$
(898
)
 
$
(934
)
 
$
(1,062
)
Net cash flows provided by investing activities-discontinued operations
$

 
$

 
$
2

Net cash flows used by investing activities-total
$
(898
)
 
$
(934
)
 
$
(1,060
)
The accompanying Notes are an integral part of these Consolidated Financial Statements.

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Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Cash Flows from Financing Activities
 
 
 
 
 
Acquisition of CNA Surety noncontrolling interest
$

 
$

 
$
(475
)
Dividends paid to common stockholders
(216
)
 
(162
)
 
(108
)
Proceeds from the issuance of debt

 

 
396

Repayment of debt
(13
)
 
(70
)
 
(451
)
Stock options exercised
2

 
1

 
2

Other, net
(37
)
 
(8
)
 
(8
)
Net cash flows used by financing activities-continuing operations
$
(264
)
 
$
(239
)
 
$
(644
)
Net cash flows provided (used) by financing activities-discontinued operations
$

 
$

 
$

Net cash flows used by financing activities-total
$
(264
)
 
$
(239
)
 
$
(644
)
Effect of foreign exchange rate changes on cash
$
(3
)
 
$
4

 
$

Net change in cash
$
39

 
$
81

 
$
(2
)
Cash, beginning of year
156

 
75

 
77

Cash, end of year
$
195

 
$
156

 
$
75

The accompanying Notes are an integral part of these Consolidated Financial Statements.


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CNA Financial Corporation
Consolidated Statements of Stockholders' Equity
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Common Stock
 
 
 
 
 
Balance, beginning of year
$
683

 
$
683

 
$
683

Balance, end of year
683

 
683

 
683

Additional Paid-in Capital
 
 
 
 
 
Balance, beginning of year
2,146

 
2,141

 
2,200

Stock-based compensation
(1
)
 
5

 
4

Acquisition of CNA Surety noncontrolling interest

 

 
(65
)
Other

 

 
2

Balance, end of year
2,145

 
2,146

 
2,141

Retained Earnings
 
 
 
 
 
Balance, beginning of year
8,774

 
8,308

 
7,804

Dividends paid to common stockholders
(216
)
 
(162
)
 
(108
)
Net income attributable to CNA
937

 
628

 
612

Balance, end of year
9,495

 
8,774

 
8,308

Accumulated Other Comprehensive Income
 
 
 
 
 
Balance, beginning of year
831

 
480

 
326

Other comprehensive income (loss) attributable to CNA
(389
)
 
351

 
143

Acquisition of CNA Surety noncontrolling interest

 

 
19

Disposition of FICOH ownership interest

 

 
(8
)
Balance, end of year
442

 
831

 
480

Treasury Stock
 
 
 
 
 
Balance, beginning of year
(99
)
 
(102
)
 
(105
)
Stock-based compensation
8

 
3

 
3

Balance, end of year
(91
)
 
(99
)
 
(102
)
Notes Receivable for the Issuance of Common Stock
 
 
 
 
 
Balance, beginning of year
(21
)
 
(22
)
 
(26
)
(Increase) decrease in notes receivable for the issuance of common stock
(2
)
 
1

 
4

Balance, end of year
(23
)
 
(21
)
 
(22
)
Total CNA Stockholders’ Equity
12,651

 
12,314

 
11,488

Noncontrolling Interests
 
 
 
 
 
Balance, beginning of year

 

 
563

Net income

 

 
16

Other comprehensive income

 

 
8

Acquisition of CNA Surety noncontrolling interest

 

 
(429
)
Disposition of FICOH ownership interest

 

 
(147
)
Other

 

 
(11
)
Balance, end of year

 

 

Total Stockholders' Equity
$
12,651

 
$
12,314

 
$
11,488

The accompanying Notes are an integral part of these Consolidated Financial Statements.



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Table of Contents

CNA Financial Corporation
Notes to Consolidated Financial Statements
Note A. Summary of Significant Accounting Policies
Basis of Presentation
The Consolidated Financial Statements include the accounts of CNA Financial Corporation (CNAF) and its subsidiaries. Collectively, CNAF and its subsidiaries are referred to as CNA or the Company. Loews Corporation (Loews) owned approximately 90% of the outstanding common stock of CNAF as of December 31, 2013.
The accompanying Consolidated Financial Statements have been prepared in conformity with accounting principles generally accepted in the United States of America (GAAP). Intercompany amounts have been eliminated. The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the Consolidated Financial Statements and the reported amounts of revenues and expenses during the reporting period. Actual results may differ from those estimates.
The Company has historically reported certain run-off insurance operations acquired in its merger with The Continental Corporation in 1995 as discontinued operations. Due to the immateriality of the remaining liabilities, effective in the third quarter of 2011, the Company is no longer reporting these run-off operations as discontinued operations.
Business
The Company's core property and casualty insurance operations are reported in three business segments: CNA Specialty, CNA Commercial and Hardy. The Company's non-core operations are managed in two segments: Life & Group Non-Core and Corporate & Other Non-Core.
The Company serves a wide variety of customers, including small, medium and large businesses; insurance companies; associations; professionals; groups; and individuals with a broad range of insurance and risk management products and services.
Core insurance products include commercial property and casualty coverages, including surety. Non-core insurance products, which primarily have been placed in run-off, include life, long term care and retirement products and annuities. CNA services include risk management, information services, warranty and claims administration. The Company's products and services are primarily marketed through independent agents, brokers, and managing general underwriters.
Hardy
On July 2, 2012, the Company completed the acquisition of all outstanding shares of Hardy, a specialized Lloyd's of London (Lloyd's) underwriter. Through Lloyd's Syndicate 382, Hardy underwrites primarily short-tail exposures in marine and aviation, non-marine property, specialty lines and property treaty reinsurance. The results of Hardy from July 2, 2012 are included in the results of our core property and casualty insurance operations as a separate segment.
The purchase price for Hardy was $231 million. Acquisition related expenses of $4 million were incurred during the year ended December 31, 2012, including investment advisory, legal and other expenses, and were recorded in the Corporate and Other Non-Core segment.
Noncontrolling Interests
Net income attributable to noncontrolling interests for the year ended December 31, 2011 represented the noncontrolling interests in CNA Surety Corporation (Surety) and First Insurance Company of Hawaii (FICOH). On June 10, 2011, CNA completed the acquisition of the noncontrolling interest of Surety and on November 29, 2011, CNA completed the sale of its 50% ownership interest in FICOH.


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Table of Contents

Insurance Operations
Premiums: Insurance premiums on property and casualty insurance contracts are recognized in proportion to the underlying risk insured which principally are earned ratably over the duration of the policies. Premiums on long term care contracts are earned ratably over the policy year in which they are due. The reserve for unearned premiums represents the portion of premiums written relating to the unexpired terms of coverage.
Insurance receivables include balances due currently or in the future, including amounts due from insureds related to losses under high deductible policies, and are presented at unpaid balances, net of an allowance for uncollectible receivables. Amounts are considered past due based on policy payment terms. That allowance is determined based on periodic evaluations of aged receivables, management's experience and current economic conditions. Insurance receivables and any related allowance are written off after collection efforts are exhausted or a negotiated settlement is reached.
Property and casualty contracts that are retrospectively rated contain provisions that result in an adjustment to the initial policy premium depending on the contract provisions and loss experience of the insured during the experience period. For such contracts, the Company estimates the amount of ultimate premiums that the Company may earn upon completion of the experience period and recognizes either an asset or a liability for the difference between the initial policy premium and the estimated ultimate premium. The Company adjusts such estimated ultimate premium amounts during the course of the experience period based on actual results to date. The resulting adjustment is recorded as either a reduction of or an increase to the earned premiums for the period.
Claim and claim adjustment expense reserves: Claim and claim adjustment expense reserves, except reserves for structured settlements not associated with asbestos and environmental pollution (A&EP), workers' compensation lifetime claims, and accident and health claims, are not discounted and are based on 1) case basis estimates for losses reported on direct business, adjusted in the aggregate for ultimate loss expectations; 2) estimates of incurred but not reported (IBNR) losses; 3) estimates of losses on assumed reinsurance; 4) estimates of future expenses to be incurred in the settlement of claims; 5) estimates of salvage and subrogation recoveries and 6) estimates of amounts due from insureds related to losses under high deductible policies. Management considers current conditions and trends as well as past Company and industry experience in establishing these estimates. The effects of inflation, which can be significant, are implicitly considered in the reserving process and are part of the recorded reserve balance. Ceded claim and claim adjustment expense reserves are reported as a component of Reinsurance receivables on the Consolidated Balance Sheets.
Claim and claim adjustment expense reserves are presented net of anticipated amounts due from insureds related to losses under deductible policies of $1.3 billion as of December 31, 2013 and 2012. A significant portion of these amounts are supported by collateral. The Company has an allowance for uncollectible deductible amounts, which is presented as a component of the allowance for doubtful accounts included in Insurance receivables on the Consolidated Balance Sheets.
Structured settlements have been negotiated for certain property and casualty insurance claims. Structured settlements are agreements to provide fixed periodic payments to claimants. Certain structured settlements are funded by annuities purchased from Continental Assurance Company (CAC) for which the related annuity obligations are reported in Future policy benefits reserves. Obligations for structured settlements not funded by annuities are included in claim and claim adjustment expense reserves and carried at present values determined using interest rates ranging from 7.1% to 9.7% at December 31, 2013 and 2012. At December 31, 2013 and 2012, the discounted reserves for unfunded structured settlements were $580 million and $602 million, net of discount of $969 million and $1.0 billion.
Workers' compensation lifetime claim reserves are calculated using mortality assumptions determined through statutory regulation and economic factors. Accident and health claim reserves are calculated using mortality and morbidity assumptions based on Company and industry experience. Workers' compensation lifetime claim reserves and accident and health claim reserves are discounted at interest rates ranging from 3.0% to 6.8% at December 31, 2013 and 3.0% to 6.5% at December 31, 2012. At December 31, 2013 and 2012, such discounted reserves totaled $2.4 billion and $2.2 billion, net of discount of $617 million and $837 million.
Future policy benefits reserves: Reserves for long term care products and payout annuity contracts are computed using the net level premium method, which incorporates actuarial assumptions as to morbidity, mortality,

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persistency, discount rate and expenses. Expense assumptions include the estimated effects of expenses to be incurred beyond the premium paying period. Actuarial assumptions generally vary by plan, age at issue and policy duration. The initial assumptions are determined at issuance, include a margin for adverse deviation, and are locked in throughout the life of the contract unless a premium deficiency develops. If a premium deficiency emerges, the assumptions are unlocked and deferred acquisition costs, if any, and the future policy benefit reserves are adjusted. Interest rates for long-term care products range from 4.5% to 7.9% at December 31, 2013 and from 5.0% to 7.4% at December 31, 2012. Interest rates for payout annuity contracts range from 5.0% to 8.7% at December 31, 2013 and 2012. In 2012, the Company unlocked assumptions related to its payout annuity contracts due to anticipated adverse changes in discount rates, which reflected the then current low interest rate environment and our view of expected investment yields, resulting in loss recognition which increased insurance liabilities by $33 million.
Policyholders' funds reserves: Policyholders' funds reserves primarily include reserves for investment contracts without life contingencies. For these contracts, policyholder liabilities are generally equal to the accumulated policy account values, which consist of an accumulation of deposit payments plus credited interest, less withdrawals and amounts assessed through the end of the period.
Guaranty fund and other insurance-related assessments: Liabilities for guaranty fund and other insurance-related assessments are accrued when an assessment is probable, when it can be reasonably estimated, and when the event obligating the entity to pay an imposed or probable assessment has occurred. Liabilities for guaranty funds and other insurance-related assessments are not discounted and are included as part of Other liabilities on the Consolidated Balance Sheets. As of December 31, 2013 and 2012, the liability balances were $143 million. As of December 31, 2013 and 2012, included in Other assets on the Consolidated Balance Sheets were $1 million and $2 million of related assets for premium tax offsets. This asset is limited to the amount that is able to be offset against premium tax on future premium collections from business written or committed to be written.
Reinsurance: Reinsurance accounting allows for contractual cash flows to be reflected as premiums and losses. To qualify for reinsurance accounting, reinsurance agreements must include risk transfer. To meet risk transfer requirements, a reinsurance contract must include both insurance risk, consisting of underwriting and timing risk, and a reasonable possibility of a significant loss for the assuming entity.
Reinsurance receivables related to paid losses are presented at unpaid balances. Reinsurance receivables related to unpaid losses are estimated in a manner consistent with claim and claim adjustment expense reserves or future policy benefits reserves. Reinsurance receivables are reported net of an allowance for uncollectible amounts on the Consolidated Balance Sheets. The cost of reinsurance is primarily accounted for over the life of the underlying reinsured policies using assumptions consistent with those used to account for the underlying policies or over the reinsurance contract period. The ceding of insurance does not discharge the primary liability of the Company.
The Company has established an allowance for uncollectible reinsurance receivables which relates to both amounts already billed on ceded paid losses as well as ceded reserves that will be billed when losses are paid in the future. The allowance for uncollectible reinsurance receivables is estimated on the basis of periodic evaluations of balances due from reinsurers, reinsurer solvency, management's experience and current economic conditions. Reinsurer financial strength ratings are updated and reviewed on an annual basis or sooner if the Company becomes aware of significant changes related to a reinsurer. Because billed receivables generally approximate 5% or less of total reinsurance receivables, the age of the reinsurance receivables related to paid losses is not a significant input into the allowance analysis. Changes in the allowance for uncollectible reinsurance receivables are presented as a component of Insurance claims and policyholders' benefits on the Consolidated Statements of Operations.
Amounts are considered past due based on the reinsurance contract terms. Reinsurance receivables related to paid losses and any related allowance are written off after collection efforts have been exhausted or a negotiated settlement is reached with the reinsurer. Reinsurance receivables related to paid losses from insolvent insurers are written off when the settlement due from the estate can be reasonably estimated. At the time reinsurance receivables related to paid losses are written off, any required adjustment to reinsurance receivables related to unpaid losses is recorded as a component of Insurance claims and policyholders' benefits on the Consolidated Statements of Operations.
Reinsurance contracts that do not effectively transfer the economic risk of loss on the underlying policies are recorded using the deposit method of accounting, which requires that premium paid or received by the ceding

65

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company or assuming company be accounted for as a deposit asset or liability. The Company had $3 million recorded as deposit assets at December 31, 2013 and 2012, and $130 million and $125 million recorded as deposit liabilities at December 31, 2013 and 2012. Income on reinsurance contracts accounted for under the deposit method is recognized using an effective yield based on the anticipated timing of payments and the remaining life of the contract. When the anticipated timing of payments changes, the effective yield is recalculated to reflect actual payments to date and the estimated timing of future payments. The deposit asset or liability is adjusted to the amount that would have existed had the new effective yield been applied since the inception of the contract.
Deferred acquisition costs: Acquisition costs include commissions, premium taxes and certain underwriting and policy issuance costs which are incremental direct costs of successful contract acquisitions. Deferred acquisition costs related to long term care contracts issued prior to January 1, 2004 include costs which vary with and are primarily related to the acquisition of business.
Acquisition costs related to property and casualty business are deferred and amortized ratably over the period the related premiums are earned.
Deferred acquisition costs related to long term care contracts are amortized over the premium-paying period of the related policies using assumptions consistent with those used for computing future policy benefit reserves for such contracts. Assumptions are made at the date of policy issuance or acquisition and are consistently applied during the lives of the contracts. Deviations from estimated experience are included in results of operations when they occur. For these contracts, the amortization period is typically the estimated life of the policy. At December 31, 2013 and 2012, Deferred acquisition costs were presented net of Shadow Adjustments, as defined later in this note, of $342 million and $369 million.
The Company evaluates deferred acquisition costs for recoverability. Anticipated investment income is considered in the determination of the recoverability of deferred acquisition costs. Adjustments, if necessary, are recorded in current results of operations.
Deferred acquisition costs are presented net of ceding commissions and other ceded acquisition costs. Unamortized deferred acquisition costs relating to contracts that have been substantially changed by a modification in benefits, features, rights or coverages that were not anticipated in the original contract are not deferred and are included as a charge to operations in the period during which the contract modification occurred.
Investments in life settlement contracts and related revenue recognition: Prior to 2002, the Company purchased investments in life settlement contracts. A life settlement contract is a contract between the owner of a life insurance policy (the policy owner) and a third-party investor (investor). Under a life settlement contract, the Company obtains the ownership and beneficiary rights of an underlying life insurance policy.
The Company accounts for its investments in life settlement contracts using the fair value method. Under the fair value method, each life settlement contract is carried at its fair value at the end of each reporting period. The change in fair value, life insurance proceeds received and periodic maintenance costs, such as premiums, necessary to keep the underlying policy in force, are recorded in Other revenues on the Consolidated Statements of Operations.
The fair value of the Company's investments in life settlement contracts were $88 million and $100 million at December 31, 2013 and 2012, and are included in Other assets on the Consolidated Balance Sheets. The cash receipts and payments related to life settlement contracts are included in Cash flows from operating activities on the Consolidated Statements of Cash Flows.

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The following table details the values for life settlement contracts. The determination of fair value is discussed in Note D.
December 31, 2013
Number of Life Settlement Contracts
 
Fair Value of Life Settlement Contracts
(In millions)
 
Face Amount of Life Insurance Policies
(In millions)
Estimated maturity during:
 
 
 
 
 
2014
60

 
$
13

 
$
39

2015
60

 
11

 
35

2016
50

 
9

 
32

2017
50

 
8

 
29

2018
40

 
7

 
26

Thereafter
364

 
40

 
217

Total
624

 
$
88

 
$
378

The Company uses an actuarial model to estimate the aggregate face amount of life insurance that is expected to mature in each future year and the corresponding fair value. This model projects the likelihood of the insured's death for each inforce policy based upon the Company's estimated mortality rates, which may vary due to the relatively small size of the portfolio of life settlement contracts. The number of life settlement contracts presented in the table above is based upon the average face amount of inforce policies estimated to mature in each future year.
The increase (decrease) in fair value recognized for the years ended December 31, 2013, 2012 and 2011 on contracts still being held was $(2) million, $11 million and $5 million. The gains recognized during the years ended December 31, 2013, 2012 and 2011 on contracts that settled were $15 million, $42 million and $28 million.
Separate Account Business: Separate account assets and liabilities represent contract holder funds related to investment and annuity products for which the policyholder assumes substantially all the risk and reward. The assets are segregated into accounts with specific underlying investment objectives and are legally segregated from the Company. All assets of the separate account business are carried at fair value with an equal amount recorded for separate account liabilities. Fee income accruing to the Company related to separate accounts is primarily included within Other revenues on the Consolidated Statements of Operations.
A number of separate account pension deposit contracts guarantee principal and an annual minimum rate of interest. If aggregate contract value in the separate account exceeds the fair value of the related assets, an additional Policyholders' funds liability is established. Certain of these contracts are subject to a fair value adjustment if terminated by the policyholder.
Investments
The Company classifies its fixed maturity securities and its equity securities as either available-for-sale or trading, and as such, they are carried at fair value. Changes in fair value of trading securities are reported within Net investment income on the Consolidated Statements of Operations. Changes in fair value related to available-for-sale securities are reported as a component of Other comprehensive income. The cost of fixed maturity securities classified as available-for-sale is adjusted for amortization of premiums and accretion of discounts to maturity, which are included in Net investment income on the Consolidated Statements of Operations. Losses may be recognized within Net realized investment gains (losses) on the Consolidated Statements of Operations when a decline in value is determined by the Company to be other-than-temporary.
To the extent that unrealized gains on fixed income securities supporting long term care products and payout annuity contracts would result in a premium deficiency if those gains were realized, a related decrease in Deferred acquisition costs and/or increase in Insurance reserves are recorded, net of tax, as a reduction of net unrealized gains through Other comprehensive income (Shadow Adjustments). Shadow Adjustments, net of tax, decreased $979 million and increased $789 million for the years ended December 31, 2013 and 2012. At December 31, 2013 and 2012, net unrealized gains on investments included in Accumulated other comprehensive income (AOCI) were correspondingly reduced by $532 million and $1,511 million.

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For asset-backed securities included in fixed maturity securities, the Company recognizes income using an effective yield based on anticipated prepayments and the estimated economic life of the securities. When estimates of prepayments change, the effective yield is recalculated to reflect actual payments to date and anticipated future payments. The amortized cost of high credit quality securities is adjusted to the amount that would have existed had the new effective yield been applied since the acquisition of the securities. Such adjustments are reflected in Net investment income on the Consolidated Statements of Operations. Interest income on lower rated securities is determined using the prospective yield method.
The Company's carrying value of investments in limited partnerships is its share of the net asset value of each partnership, as determined by the General Partner. Certain partnerships for which results are not available on a timely basis are reported on a lag, primarily three months or less. Changes in net asset values are accounted for under the equity method and recorded within Net investment income on the Consolidated Statements of Operations.
Mortgage loans are commercial in nature, are carried at unpaid principal balance, net of unamortized fees and any valuation allowance, and are recorded once funded. Mortgage loans are considered to be impaired loans when it is probable that contractual principal and interest payments will not be collected. A valuation allowance is established for impaired loans to the extent that the present value of expected future cash flows discounted at the loan's original effective interest rate is less than the carrying value of the loan. Interest income from mortgage loans is recognized on an accrual basis using the effective yield method. Accrual of income is generally suspended for mortgage loans that are impaired and collection of principal and interest payments is unlikely. Mortgage loans are considered past due when full principal or interest payments have not been received according to contractual terms.
Other invested assets are carried at fair value and include overseas deposits and certain derivative securities. Overseas deposits are primarily short-term government securities, agency securities, and corporate bonds held in trusts that are managed by Lloyd's. These funds are required of Lloyd's syndicates to protect policyholders in overseas markets and may be denominated in local currency.
Short term investments are carried at fair value, with the exception of cash accounts earning interest, which are carried at cost and approximate fair value. Changes in fair value are reported as a component of Other comprehensive income.
Purchases and sales of all securities are recorded on the trade date, except for private placement debt securities, including bank loan participations, which are recorded once funded. Realized investment gains and losses are determined on the basis of the cost or amortized cost of the specific securities sold.
In the normal course of investing activities, the Company enters into relationships with variable interest entities (VIEs), primarily as a passive investor in certain limited partnerships and asset-backed securities issued by third-party VIEs. The Company is not the primary beneficiary of these VIEs, and therefore does not consolidate them. The Company determines whether it is the primary beneficiary of a VIE based on a qualitative assessment of the entity’s purpose, the nature of its operations, its capital structure, its contractual terms and the Company’s relative exposure to the related risks of the VIE. The Company’s maximum exposure to loss with respect to these investments is limited to the investment carrying values included in the Company’s Consolidated Balance Sheets and any unfunded commitments.
A security is impaired if the fair value of the security is less than its cost adjusted for accretion, amortization and previously recorded other-than-temporary impairment (OTTI) losses, otherwise defined as an unrealized loss. When a security is impaired, the impairment is evaluated to determine whether it is temporary or other-than-temporary.
Significant judgment is required in the determination of whether an OTTI loss has occurred for a security. The Company follows a consistent and systematic process for determining and recording an OTTI loss. The Company has established a committee responsible for the OTTI process. This committee, referred to as the Impairment Committee, is made up of three officers appointed by the Company’s Chief Financial Officer. The Impairment Committee is responsible for evaluating all securities in an unrealized loss position on at least a quarterly basis.
The Impairment Committee’s assessment of whether an OTTI loss has occurred incorporates both quantitative and qualitative information. Fixed maturity securities that the Company intends to sell, or it more likely than not will

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be required to sell before recovery of amortized cost, are considered to be other-than-temporarily impaired and the entire difference between the amortized cost basis and fair value of the security is recognized as an OTTI loss in earnings. The remaining fixed maturity securities in an unrealized loss position are evaluated to determine if a credit loss exists. The factors considered by the Impairment Committee include (a) the financial condition and near term prospects of the issuer, (b) whether the debtor is current on interest and principal payments, (c) credit ratings of the securities and (d) general market conditions and industry or sector specific outlook. The Company also considers results and analysis of cash flow modeling for asset-backed securities, and when appropriate, other fixed maturity securities. The focus of the analysis for asset-backed securities is on assessing the sufficiency and quality of underlying collateral and timing of cash flows based on scenario tests. If the present value of the modeled expected cash flows equals or exceeds the amortized cost of a security, no credit loss is judged to exist and the asset-backed security is deemed to be temporarily impaired. If the present value of the expected cash flows is less than amortized cost, the security is judged to be other-than-temporarily impaired for credit reasons and that shortfall, referred to as the credit component, is recognized as an OTTI loss in earnings. The difference between the adjusted amortized cost basis and fair value, referred to as the non-credit component, is recognized as OTTI in Other comprehensive income. In subsequent reporting periods, a change in intent to sell or further credit impairment on a security whose fair value has not deteriorated will cause the non-credit component originally recorded as OTTI in Other comprehensive income to be recognized as an OTTI loss in earnings.
The Company performs the discounted cash flow analysis using stressed scenarios to determine future expectations regarding recoverability. For asset-backed securities, significant assumptions enter into these cash flow projections including delinquency rates, probable risk of default, loss severity upon a default, over collateralization and interest coverage triggers, and credit support from lower level tranches.
The Company applies the same impairment model as described above for the majority of non-redeemable preferred stock securities on the basis that these securities possess characteristics similar to debt securities and that the issuers maintain their ability to pay dividends. For all other equity securities, in determining whether the security is other-than-temporarily impaired, the Impairment Committee considers a number of factors including, but not limited to: (a) the length of time and the extent to which the fair value has been less than amortized cost, (b) the financial condition and near term prospects of the issuer, (c) the intent and ability of the Company to retain its investment for a period of time sufficient to allow for an anticipated recovery in value and (d) general market conditions and industry or sector specific outlook.
Income Taxes
The Company and its eligible subsidiaries (CNA Tax Group) are included in the consolidated federal income tax return of Loews and its eligible subsidiaries. The Company accounts for income taxes under the asset and liability method. Under the asset and liability method, deferred income taxes are recognized for temporary differences between the financial statement and tax return bases of assets and liabilities, based on enacted tax rates and other provisions of the tax law. The effect of a change in tax laws or rates on deferred tax assets and liabilities is recognized in income in the period in which such change is enacted. Future tax benefits are recognized to the extent that realization of such benefits is more likely than not, and a valuation allowance is established for any portion of a deferred tax asset that management believes will not be realized.
Pension and Postretirement Benefits
The Company recognizes the overfunded or underfunded status of its defined benefit plans in Other assets or Other liabilities on the Consolidated Balance Sheets. Changes in funded status related to prior service costs and credits and actuarial gains and losses are recognized in the year in which the changes occur through Other comprehensive income. Annual service cost, interest cost, expected return on plan assets, amortization of prior service costs and credits, and amortization of actuarial gains and losses are recognized in the Consolidated Statements of Operations.
Stock-Based Compensation
The Company records compensation expense using the fair value method for all awards it grants, modifies or cancels primarily on a straight-line basis over the requisite service period, generally three to four years.



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Foreign Currency
Foreign currency translation gains and losses are reflected in Stockholders' equity as a component of Accumulated other comprehensive income. The Company's foreign subsidiaries' balance sheet accounts are translated at the exchange rates in effect at each reporting date and income statement accounts are either translated at the exchange rate on the date of the transaction or at the average exchange rates. Foreign currency transaction gains of $2 million, $12 million and $4 million were included in determining net income (loss) for the years ended December 31, 2013, 2012 and 2011.
Property and Equipment
Property and equipment are carried at cost less accumulated depreciation. Depreciation is based on the estimated useful lives of the various classes of property and equipment and is determined principally on the straight-line method. Furniture and fixtures are depreciated over seven years. Office equipment is depreciated over five years. The estimated lives for data processing equipment and software range from three to five years. Leasehold improvements are depreciated over the corresponding lease terms not to exceed the underlying asset life. The Company's owned buildings, and related capital improvements, are depreciated over periods not to exceed fifty years.
Goodwill
Goodwill represents the excess of purchase price over the fair value of the net assets of acquired entities and businesses. Goodwill related to Hardy may change from period to period as a result of foreign currency translation.
Goodwill is tested for impairment annually or when certain triggering events require such tests. As a result of reviews completed for the year ended December 31, 2013, the Company determined that the estimated fair value of the reporting units were in excess of their carrying value including Goodwill. Changes in future periods in assumptions about the level of economic capital, business growth, earnings projections or the weighted average cost of capital could result in a goodwill impairment.
Intangible Assets
Intangible assets are reported within Other assets. Finite-lived intangible assets are amortized over their estimated useful lives. Indefinite-lived intangible assets are tested for impairment annually or when certain triggering events require such tests.
Earnings (Loss) Per Share Data
Earnings (loss) per share attributable to the Company's common stockholders is based on weighted average number of outstanding common shares. Basic earnings (loss) per share excludes the impact of dilutive securities and is computed by dividing Net income (loss) attributable to CNA by the weighted average number of common shares outstanding for the period. Diluted earnings (loss) per share reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock.
For the years ended December 31, 2013, 2012 and 2011, approximately 552 thousand, 417 thousand and 290 thousand potential shares attributable to exercises under stock-based employee compensation plans were included in the calculation of diluted earnings per share. For those same periods, approximately 111 thousand, 730 thousand and 1.1 million potential shares attributable to exercises under stock-based employee compensation plans were not included in the calculation of diluted earnings per share because the effect would have been antidilutive.
Supplementary Cash Flow Information
Cash payments made for interest were $164 million, $170 million and $175 million for the years ended December 31, 2013, 2012 and 2011. Cash payments made for income taxes were $129 million and $61 million for the years ended December 31, 2013 and 2011. Cash refunds received for income taxes were $29 million for the year ended December 31, 2012.


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Note B. Investments
The significant components of net investment income are presented in the following table.
Net Investment Income
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Fixed maturity securities
$
1,998

 
$
2,022

 
$
2,011

Short term investments
3

 
5

 
8

Limited partnership investments
451

 
251

 
48

Equity securities
12

 
12

 
20

Mortgage loans
23

 
17

 
9

Trading portfolio
17

 
24

 
9

Other
2

 
7

 
7

Gross investment income
2,506

 
2,338

 
2,112

Investment expense
(56
)
 
(56
)
 
(58
)
Net investment income
$
2,450

 
$
2,282

 
$
2,054

As of December 31, 2013, the Company held no non-income producing fixed maturity securities. As of December 31, 2012, the Company held nine non-income producing fixed maturity securities aggregating $1 million of fair value. As of December 31, 2013 and 2012, no investments in a single issuer exceeded 10% of stockholders' equity, other than investments in securities issued by the U.S. Treasury and obligations of government-sponsored enterprises.
Net realized investment gains (losses) are presented in the following table.
Net Realized Investment Gains (Losses)
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Net realized investment gains (losses):
 
 
 
 
 
Fixed maturity securities:
 
 
 
 
 
Gross realized gains
$
201

 
$
232

 
$
289

Gross realized losses
(146
)
 
(149
)
 
(311
)
Net realized investment gains (losses) on fixed maturity securities
55

 
83

 
(22
)
Equity securities:
 
 
 

 
 

Gross realized gains
13

 
19

 
10

Gross realized losses
(35
)
 
(42
)
 
(11
)
Net realized investment gains (losses) on equity securities
(22
)
 
(23
)
 
(1
)
Derivatives
(9
)
 
(2
)
 

Short term investments and other
7

 
5

 
21

Net realized investment gains (losses)
$
31

 
$
63

 
$
(2
)

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Net change in unrealized gains on investments is presented in the following table.
Net Change in Unrealized Gains
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Net change in unrealized gains on investments:
 
 
 
 
 
Fixed maturity securities
$
(2,541
)
 
$
1,871

 
$
1,442

Equity securities
(15
)
 
5

 
(2
)
Other

 
(1
)
 
(3
)
Total net change in unrealized gains on investments
$
(2,556
)
 
$
1,875

 
$
1,437

The components of OTTI losses recognized in earnings by asset type are summarized in the following table.
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Fixed maturity securities available-for-sale:
 
 
 
 
 
Corporate and other bonds
$
22

 
$
27

 
$
95

States, municipalities and political subdivisions

 
34

 

Asset-backed:
 
 
 

 
 

Residential mortgage-backed
19

 
50

 
105

Other asset-backed
2

 

 
6

Total asset-backed
21

 
50

 
111

U.S. Treasury and obligations of government-sponsored enterprises

 
1

 

Total fixed maturity securities available-for-sale
43

 
112

 
206

Equity securities available-for-sale:
 
 
 
 
 
Common stock
8

 
6

 
8

Preferred stock
26

 
36

 
1

Total equity securities available-for-sale
34

 
42

 
9

Short term investments
1

 

 
1

OTTI losses recognized in earnings
$
78

 
$
154

 
$
216



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The following tables provide a summary of fixed maturity and equity securities.
Summary of Fixed Maturity and Equity Securities
December 31, 2013
Cost or
Amortized
Cost
 
Gross
Unrealized
Gains
 
Gross
Unrealized
Losses
 
Estimated
Fair
Value
 
Unrealized
OTTI
Losses (Gains)
(In millions)
 
 
 
 
Fixed maturity securities available-for-sale:
 
 
 
 
 
 
 
 
 
Corporate and other bonds
$
19,352

 
$
1,645

 
$
135

 
$
20,862

 
$

States, municipalities and political subdivisions
11,281

 
548

 
272

 
11,557

 

Asset-backed:
 
 
 
 
 
 
 
 
 
Residential mortgage-backed
4,940

 
123

 
92

 
4,971

 
(37
)
Commercial mortgage-backed
1,995

 
90

 
22

 
2,063

 
(3
)
Other asset-backed
945

 
13

 
3

 
955

 

Total asset-backed
7,880

 
226

 
117

 
7,989

 
(40
)
U.S. Treasury and obligations of government-sponsored enterprises
139

 
6

 
1

 
144

 

Foreign government
531

 
15

 
3

 
543

 

Redeemable preferred stock
92

 
10

 

 
102

 

Total fixed maturity securities available-for-sale
39,275

 
2,450

 
528

 
41,197

 
$
(40
)
Total fixed maturity securities trading
36

 

 

 
36

 
 
Equity securities available-for-sale:
 
 
 
 
 
 
 
 
 
Common stock
36

 
9

 

 
45

 
 
Preferred stock
143

 
1

 
4

 
140

 
 
Total equity securities available-for-sale
179

 
10

 
4

 
185

 
 
Total
$
39,490

 
$
2,460

 
$
532

 
$
41,418

 
 

December 31, 2012
Cost or
Amortized
Cost
 
Gross
Unrealized
Gains
 
Gross
Unrealized
Losses
 
Estimated
Fair
Value
 
Unrealized
OTTI
Losses (Gains)
(In millions)
 
 
 
 
Fixed maturity securities available-for-sale:
 
 
 
 
 
 
 
 
 
Corporate and other bonds
$
19,530

 
$
2,698

 
$
21

 
$
22,207

 
$

States, municipalities and political subdivisions
9,372

 
1,455

 
44

 
10,783

 

Asset-backed:
 
 
 
 
 
 
 
 
 
Residential mortgage-backed
5,745

 
246

 
71

 
5,920

 
(28
)
Commercial mortgage-backed
1,692

 
147

 
17

 
1,822

 
(3
)
Other asset-backed
929

 
23

 

 
952

 

Total asset-backed
8,366

 
416

 
88

 
8,694

 
(31
)
U.S. Treasury and obligations of government-sponsored enterprises
172

 
11

 
1

 
182

 

Foreign government
588

 
25

 

 
613

 

Redeemable preferred stock
113

 
13

 
1

 
125

 

Total fixed maturity securities available-for-sale
38,141

 
4,618

 
155

 
42,604

 
$
(31
)
Total fixed maturity securities trading
29

 

 

 
29

 
 
Equity securities available-for-sale:
 
 
 
 
 
 
 
 
 
Common stock
38

 
14

 

 
52

 
 
Preferred stock
190

 
7

 

 
197

 
 
Total equity securities available-for-sale
228

 
21

 

 
249

 
 
Total
$
38,398

 
$
4,639

 
$
155

 
$
42,882

 
 

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Table of Contents

The following tables summarize the estimated fair value and gross unrealized losses of available-for-sale fixed maturity and equity securities in a gross unrealized loss position by the length of time in which the securities have continuously been in that position.
Securities in a Gross Unrealized Loss Position
 
Less than 12 Months
 
12 Months or Longer
 
Total
December 31, 2013
Estimated
Fair Value
 
Gross
Unrealized
Losses
 
Estimated
Fair Value
 
Gross
Unrealized
Losses
 
Estimated
Fair Value
 
Gross
Unrealized
Losses
(In millions)
 
 
 
 
 
Fixed maturity securities available-for-sale:
 
 
 
 
 
 
 
 
 
 
 
Corporate and other bonds
$
3,592

 
$
129

 
$
72

 
$
6

 
$
3,664

 
$
135

States, municipalities and political subdivisions
3,251

 
197

 
129

 
75

 
3,380

 
272

Asset-backed:
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage-backed
1,293

 
29

 
343

 
63

 
1,636

 
92

Commercial mortgage-backed
640

 
22

 

 

 
640

 
22

Other asset-backed
269

 
3

 

 

 
269

 
3

Total asset-backed
2,202

 
54

 
343

 
63

 
2,545

 
117

U.S. Treasury and obligations of government-sponsored enterprises
13

 
1

 

 

 
13

 
1

Foreign government
111

 
3

 

 

 
111

 
3

Total fixed maturity securities available-for-sale
9,169

 
384

 
544

 
144

 
9,713

 
528

Equity securities available-for-sale:
 
 
 
 
 
 
 
 
 
 
 
Preferred stock
87

 
4

 

 

 
87

 
4

Total
$
9,256

 
$
388

 
$
544

 
$
144

 
$
9,800

 
$
532


 
Less than 12 Months
 
12 Months or Longer
 
Total
December 31, 2012
Estimated
Fair Value
 
Gross
Unrealized
Losses
 
Estimated
Fair Value
 
Gross
Unrealized
Losses
 
Estimated
Fair Value
 
Gross
Unrealized
Losses
(In millions)
 
 
 
 
 
Fixed maturity securities available-for-sale:
 
 
 
 
 
 
 
 
 
 
 
Corporate and other bonds
$
846

 
$
13

 
$
108

 
$
8

 
$
954

 
$
21

States, municipalities and political subdivisions
254

 
5

 
165

 
39

 
419

 
44

Asset-backed:
 
 
 
 
 
 
 
 
 
 
 
Residential mortgage-backed
583

 
5

 
452

 
66

 
1,035

 
71

Commercial mortgage-backed
85

 
2

 
141

 
15

 
226

 
17

Total asset-backed
668

 
7

 
593

 
81

 
1,261

 
88

U.S. Treasury and obligations of government-sponsored enterprises
23

 
1

 

 

 
23

 
1

Redeemable preferred stock
28

 
1

 

 

 
28

 
1

Total
$
1,819

 
$
27

 
$
866

 
$
128

 
$
2,685

 
$
155

Based on current facts and circumstances, the Company believes the unrealized losses presented in the December 31, 2013 Securities in a Gross Unrealized Loss Position table above, are primarily attributable to broader economic conditions, changes in interest rates and credit spreads, market illiquidity and other market factors, but are not indicative of the ultimate collectibility of the current amortized cost of the securities. The investments with longer duration, primarily included within the states, municipalities and political subdivision asset category, were more significantly impacted by changes in market interest rates. The Company has no current intent to sell these securities, nor is it more likely than not that it will be required to sell prior to recovery of amortized cost; accordingly, the Company has determined that there are no additional OTTI losses to be recorded at December 31, 2013.

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The following table summarizes the activity for the years ended December 31, 2013, 2012 and 2011 related to the pretax credit loss component reflected in Retained earnings on fixed maturity securities still held at December 31, 2013, 2012 and 2011 for which a portion of an OTTI loss was recognized in Other comprehensive income.
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Beginning balance of credit losses on fixed maturity securities
$
95

 
$
92

 
$
141

Additional credit losses for securities for which an OTTI loss was previously recognized
2

 
23

 
39

Credit losses for securities for which an OTTI loss was not previously recognized

 
2

 
11

Reductions for securities sold during the period
(23
)
 
(14
)
 
(67
)
Reductions for securities the Company intends to sell or more likely than not will be required to sell

 
(8
)
 
(32
)
Ending balance of credit losses on fixed maturity securities
$
74

 
$
95

 
$
92

Contractual Maturity
The following table summarizes available-for-sale fixed maturity securities by contractual maturity at December 31, 2013 and 2012. Actual maturities may differ from contractual maturities because certain securities may be called or prepaid with or without call or prepayment penalties. Securities not due at a single date are allocated based on weighted average life.
Contractual Maturity
 
December 31, 2013
 
December 31, 2012
(In millions)
Cost or
Amortized
Cost
 
Estimated
Fair
Value
 
Cost or
Amortized
Cost
 
Estimated
Fair
Value
Due in one year or less
$
2,420

 
$
2,455

 
$
1,648

 
$
1,665

Due after one year through five years
9,496

 
10,068

 
13,603

 
14,442

Due after five years through ten years
11,667

 
11,954

 
8,726

 
9,555

Due after ten years
15,692

 
16,720

 
14,164

 
16,942

Total
$
39,275

 
$
41,197

 
$
38,141

 
$
42,604

Limited Partnerships
The carrying value of limited partnerships as of December 31, 2013 and 2012 was $2,720 million and $2,462 million, which includes undistributed earnings of $969 million and $768 million. Limited partnerships comprising 67% of the total carrying value are reported on a current basis through December 31, 2013 with no reporting lag, 16% are reported on a one month lag and the remainder are reported on more than a one month lag. As of December 31, 2013 and 2012, the Company had 87 and 79 active limited partnership investments. The number of limited partnerships held and the strategies employed provide diversification to the limited partnership portfolio and the overall invested asset portfolio.
Of the limited partnerships held, 74% and 80% at December 31, 2013 and 2012 employ hedge fund strategies that generate returns through investing in securities that are marketable while engaging in various management techniques primarily in public fixed income and equity markets. These hedge fund strategies include both long and short positions in fixed income, equity and derivative instruments. The hedge fund strategies may seek to generate gains from mispriced or undervalued securities, price differentials between securities, distressed investments, sector rotation, or various arbitrage disciplines. Within hedge fund strategies, approximately 51% were equity related, 28% pursued a multi-strategy approach, 17% were focused on distressed investments and 4% were fixed income related at December 31, 2013.
Limited partnerships representing 22% and 16% at December 31, 2013 and 2012 were invested in private debt and equity. The remaining were invested in various other partnerships including real estate. The ten largest limited partnership positions held totaled $1,471 million and $1,309 million as of December 31, 2013 and 2012. Based

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on the most recent information available regarding the Company’s percentage ownership of the individual limited partnerships, the carrying value reflected on the Consolidated Balance Sheets represents approximately 4% of the aggregate partnership equity at December 31, 2013 and 2012, and the related income reflected on the Consolidated Statements of Operations represents approximately 4%, 3%, and 4% of the changes in total partnership equity for the years ended December 31, 2013, 2012 and 2011.
While the Company generally does not invest in highly leveraged partnerships, there are risks which may result in losses due to short-selling, derivatives or other speculative investment practices. The use of leverage increases volatility generated by the underlying investment strategies.
The Company’s limited partnership investments contain withdrawal provisions that generally limit liquidity for a period of thirty days up to one year and in some cases do not permit withdrawals until the termination of the partnership. Typically, withdrawals require advance written notice of up to 90 days.
Commercial Mortgage Loans
Risks related to the recoverability of loan balances include declines in the estimated cash flows from underlying property leases, fair value of collateral and creditworthiness of tenants of credit tenant loan properties, where lease payments directly service the loan. The Company evaluates loans for impairment on a specific loan basis and identifies loans for evaluation of impairment based on the collection experience of each loan and other credit quality indicators such as debt service coverage ratio and the creditworthiness of the borrower or tenants of credit tenant loan properties. As of December 31, 2013 and 2012, there were no loans past due or in non-accrual status, and no valuation allowance was recorded.
Investment Commitments
As of December 31, 2013, the Company had committed approximately $381 million to future capital calls from various third-party limited partnership investments in exchange for an ownership interest in the related partnerships.
The Company invests in various privately placed debt securities, including bank loans, as part of its overall investment strategy and has committed to additional future purchases, sales and funding. As of December 31, 2013, the Company had commitments to purchase or fund additional amounts of $151 million and sell $145 million under the terms of such securities.
Investments on Deposit
Securities with carrying values of approximately $3.3 billion and $3.6 billion were deposited by the Company’s insurance subsidiaries under requirements of regulatory authorities and others as of December 31, 2013 and 2012.
Cash and securities with carrying values of approximately $353 million and $4 million were deposited with financial institutions as collateral for letters of credit as of December 31, 2013 and 2012. In addition, cash and securities were deposited in trusts with financial institutions to secure reinsurance and other obligations with various third parties. The carrying values of these deposits were approximately $294 million and $277 million as of December 31, 2013 and 2012.

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Note C. Derivative Financial Instruments
The Company may use derivatives in the normal course of business, primarily in an attempt to reduce its exposure to market risk (principally interest rate risk, credit risk, equity price risk and foreign currency risk) stemming from various assets and liabilities. The Company's principal objective under such strategies is to achieve the desired reduction in economic risk, even if the position does not receive hedge accounting treatment.
The Company may enter into interest rate swaps, futures and commitments to purchase securities to manage interest rate risk. Credit derivatives such as credit default swaps (CDS) are entered into to modify the credit risk inherent in certain investments. The Company may use foreign currency forward contracts to manage foreign currency risk.
In addition to the derivatives used for risk management purposes described above, the Company may also use derivatives for purposes of income enhancement. Income enhancement transactions are limited in scope and primarily involve the sale of covered options in which the Company receives a premium in exchange for selling a call or put option.
Credit exposure associated with non-performance by the counterparties to derivative instruments is generally limited to the uncollateralized fair value of the asset related to the instruments recognized on the Consolidated Balance Sheets. The Company generally requires that all over-the-counter derivative contracts be governed by an International Swaps and Derivatives Association Master Agreement, and exchanges collateral under the terms of these agreements with its derivative investment counterparties depending on the amount of the exposure and the credit rating of the counterparty. Gross estimated fair values of derivative positions are presented in Other invested assets and Other liabilities on the Consolidated Balance Sheet. The Company does not offset derivative positions against the fair value of collateral provided or positions subject to netting arrangements. There would be no significant difference in the balance included in such accounts if the estimated fair values were presented net for the periods ended December 31, 2013 and 2012. There was no cash collateral provided by the Company at December 31, 2013. The fair value of cash collateral provided by the Company was $1 million at December 31, 2012. There was no cash collateral received from counterparties held at December 31, 2013 or 2012.
A summary of the aggregate contractual or notional amounts and gross estimated fair values related to derivative financial instruments reported as Other invested assets or Other liabilities on the Consolidated Balance Sheets follows. The contractual or notional amounts for derivatives are used to calculate the exchange of contractual payments under the agreements and may not be representative of the potential for gain or loss on these instruments.
Derivative Financial Instruments
December 31, 2013
Contractual/
Notional
Amount
 
Estimated Fair Value
(In millions)
 
Asset
 
(Liability)
Without hedge designation
 
 
 
 
 
Equity warrants
$
5

 
$

 
$


December 31, 2012
Contractual/
Notional
Amount
 
Estimated Fair Value
(In millions)
 
Asset
 
(Liability)
Without hedge designation
 
 
 
 
 
Credit default swaps - purchased protection
$
20

 
$

 
$
(1
)
Currency forwards
59

 

 
(2
)
Equity warrants
5

 

 

Total
$
84

 
$

 
$
(3
)

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Table of Contents

During the year ended December 31, 2013, new derivative transactions entered into totaled $2,743 million in notional value while derivative termination activity totaled $2,822 million. This activity was primarily attributable to forward commitments for mortgage-backed securities, options, interest rate futures, and foreign currency forwards. During the year ended December 31, 2012, new derivative transactions entered into totaled $1,581 million in notional value while derivative termination activity totaled $1,543 million. This activity was primarily attributable to interest rate futures, forward commitments for mortgage-backed securities and foreign currency forwards.

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Note D. Fair Value
Fair value is the price that would be received upon sale of an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The following fair value hierarchy is used in selecting inputs, with the highest priority given to Level 1, as these are the most transparent or reliable.
Level 1 - Quoted prices for identical instruments in active markets.
Level 2 - Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations in which all significant inputs are observable in active markets.
Level 3 - Valuations derived from valuation techniques in which one or more significant inputs are not observable.
Prices may fall within Level 1, 2 or 3 depending upon the methodologies and inputs used to estimate fair value for each specific security. In general the Company seeks to price securities using third-party pricing services. Securities not priced by pricing services are submitted to independent brokers for valuation and, if those are not available, internally developed pricing models are used to value assets using methodologies and inputs the Company believes market participants would use to value the assets. Prices obtained from third-party pricing services or brokers are not adjusted by the Company.
The Company performs control procedures over information obtained from pricing services and brokers to ensure prices received represent a reasonable estimate of fair value and to confirm representations regarding whether inputs are observable or unobservable. Procedures include i) the review of pricing service or broker pricing methodologies, ii) back-testing, where past fair value estimates are compared to actual transactions executed in the market on similar dates, iii) exception reporting, where changes in price, period-over-period, are reviewed and challenged with the pricing service or broker based on exception criteria, iv) deep dives, where the Company performs an independent analysis of the inputs and assumptions used to price individual securities and v) pricing validation, where prices received are compared to prices independently estimated by the Company.

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Table of Contents

Assets and Liabilities Measured at Fair Value
Assets and liabilities measured at fair value on a recurring basis are summarized below.
December 31, 2013
 
 
 
 
 
 
Total
Assets/(Liabilities)
at Fair Value
(In millions)
Level 1
 
Level 2
 
Level 3
 
Assets
 
 
 
 
 
 
 
Fixed maturity securities:
 
 
 
 
 
 
 
Corporate and other bonds
$
33

 
$
20,661

 
$
204

 
$
20,898

States, municipalities and political subdivisions

 
11,486

 
71

 
11,557

Asset-backed:
 
 
 
 
 
 
 
Residential mortgage-backed

 
4,640

 
331

 
4,971

Commercial mortgage-backed

 
1,912

 
151

 
2,063

Other asset-backed

 
509

 
446

 
955

Total asset-backed

 
7,061

 
928

 
7,989

U.S. Treasury and obligations of government-sponsored enterprises
116

 
28

 

 
144

Foreign government
81

 
462

 

 
543

Redeemable preferred stock
45

 
57

 

 
102

Total fixed maturity securities
275

 
39,755

 
1,203

 
41,233

Equity securities
126

 
48

 
11

 
185

Other invested assets

 
54

 

 
54

Short term investments
769

 
563

 

 
1,332

Life settlement contracts, included in Other assets

 

 
88

 
88

Separate account business
9

 
171

 
1

 
181

Total assets
$
1,179

 
$
40,591

 
$
1,303

 
$
43,073

Liabilities
 
 
 
 
 

 
 

Derivative financial instruments, included in Other liabilities
$

 
$

 
$

 
$

Total liabilities
$

 
$

 
$

 
$


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Table of Contents

December 31, 2012
 
 
 
 
 
 
Total
Assets/(Liabilities)
at Fair Value
(In millions)
Level 1
 
Level 2
 
Level 3
 
Assets
 
 
 
 
 
 
 
Fixed maturity securities:
 
 
 
 
 
 
 
Corporate and other bonds
$
6

 
$
22,011

 
$
219

 
$
22,236

States, municipalities and political subdivisions

 
10,687

 
96

 
10,783

Asset-backed:
 
 
 
 
 
 
 

Residential mortgage-backed

 
5,507

 
413

 
5,920

Commercial mortgage-backed

 
1,693

 
129

 
1,822

Other asset-backed

 
584

 
368

 
952

Total asset-backed

 
7,784

 
910

 
8,694

U.S. Treasury and obligations of government-sponsored enterprises
158

 
24

 

 
182

Foreign government
140

 
473

 

 
613

Redeemable preferred stock
40

 
59

 
26

 
125

Total fixed maturity securities
344

 
41,038

 
1,251

 
42,633

Equity securities
117

 
98

 
34

 
249

Other invested assets

 
58

 
1

 
59

Short term investments
987

 
799

 
6

 
1,792

Life settlement contracts, included in Other assets

 

 
100

 
100

Separate account business
4

 
306

 
2

 
312

Total assets
$
1,452

 
$
42,299

 
$
1,394

 
$
45,145

Liabilities
 

 
 

 
 

 
 

Derivative financial instruments, included in Other liabilities
$

 
$
(2
)
 
$
(1
)
 
$
(3
)
Total liabilities
$

 
$
(2
)
 
$
(1
)
 
$
(3
)

81

Table of Contents

The tables below present a reconciliation for all assets and liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3) for the years ended December 31, 2013 and 2012.
Level 3
(In millions)
Balance at
January 1,
2013
 
Net realized investment gains (losses) and net change in unrealized appreciation (depreciation) included in net income (loss)*
 
Net change in unrealized appreciation (depreciation) included in other comprehensive income (loss)
 
Purchases
 
Sales
 
Settlements
 
Transfers into
Level 3
 
Transfers out
of Level 3
 
Balance at
December 31,
2013
 
Unrealized gains (losses) on Level 3 assets and liabilities held at December 31, 2013 recognized in net income (loss)*
Fixed maturity securities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate and other bonds
$
219

 
$
3

 
$

 
$
142

 
$
(116
)
 
$
(44
)
 
$
51

 
$
(51
)
 
$
204

 
$
(2
)
States, municipalities and political subdivisions
96

 
(2
)
 
4

 
122

 
(79
)
 
(61
)
 
18

 
(27
)
 
71

 

Asset-backed:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
Residential mortgage-backed
413

 
4

 
(14
)
 
116

 
(10
)
 
(75
)
 
4

 
(107
)
 
331

 
(3
)
Commercial mortgage-backed
129

 

 
11

 
107

 
(3
)
 
(11
)
 
21

 
(103
)
 
151

 

Other asset-backed
368

 
5

 
(4
)
 
314

 
(197
)
 
(35
)
 

 
(5
)
 
446

 
(2
)
Total asset-backed
910

 
9

 
(7
)
 
537

 
(210
)
 
(121
)
 
25

 
(215
)
 
928

 
(5
)
Redeemable preferred stock
26

 
(1
)
 

 

 

 
(25
)
 

 

 

 

Total fixed maturity securities
1,251

 
9

 
(3
)
 
801

 
(405
)
 
(251
)
 
94

 
(293
)
 
1,203

 
(7
)
Equity securities
34

 
(27
)
 
3

 
2

 

 

 

 
(1
)
 
11

 
(27
)
Other invested assets, including derivatives, net

 

 

 

 
(1
)
 
1

 

 

 

 

Short term investments
6

 

 

 

 
(6
)
 

 

 

 

 

Life settlement contracts
100

 
13

 

 

 

 
(25
)
 

 

 
88

 
(2
)
Separate account business
2

 

 

 
1

 
(2
)
 

 

 

 
1

 

Total
$
1,393

 
$
(5
)
 
$

 
$
804

 
$
(414
)
 
$
(275
)
 
$
94

 
$
(294
)
 
$
1,303

 
$
(36
)

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Table of Contents

Level 3
(In millions)
Balance at
January 1,
2012
 
Net realized investment gains (losses) and net change in unrealized appreciation (depreciation) included in net income (loss)*
 
Net change in unrealized appreciation (depreciation) included in other comprehensive income (loss)
 
Purchases
 
Sales
 
Settlements
 
Transfers into
Level 3
 
Transfers out
of Level 3
 
Balance at
December 31,
2012
 
Unrealized gains (losses) on Level 3 assets and liabilities held at December 31, 2012 recognized in net income (loss)*
Fixed maturity securities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate and other bonds
$
482

 
$
6

 
$
4

 
$
231

 
$
(136
)
 
$
(88
)
 
$
45

 
$
(325
)
 
$
219

 
$
(3
)
States, municipalities and political subdivisions
171

 

 

 
14

 

 
(89
)
 

 

 
96

 

Asset-backed:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
Residential mortgage-backed
452

 
(14
)
 
2

 
97

 

 
(40
)
 

 
(84
)
 
413

 
(18
)
Commercial mortgage-backed
59

 
8

 
14

 
165

 
(12
)
 
(28
)
 
13

 
(90
)
 
129

 

Other asset-backed
343

 
11

 
8

 
615

 
(365
)
 
(128
)
 

 
(116
)
 
368

 

Total asset-backed
854

 
5

 
24

 
877

 
(377
)
 
(196
)
 
13

 
(290
)
 
910

 
(18
)
Redeemable preferred stock

 

 
(1
)
 
53

 
(26
)
 

 

 

 
26

 

Total fixed maturity securities
1,507

 
11

 
27

 
1,175

 
(539
)
 
(373
)
 
58

 
(615
)
 
1,251

 
(21
)
Equity securities
67

 
(36
)
 
6

 
27

 
(16
)
 

 

 
(14
)
 
34

 
(38
)
Other invested assets, including derivatives, net
10

 

 

 

 

 
(10
)
 

 

 

 

Short term investments
27

 

 

 
23

 
(4
)
 
(41
)
 
1

 

 
6

 

Life settlement contracts
117

 
53

 

 

 

 
(70
)
 

 

 
100

 
11

Separate account business
23

 

 

 

 
(21
)
 

 

 

 
2

 

Total
$
1,751

 
$
28

 
$
33

 
$
1,225

 
$
(580
)
 
$
(494
)
 
$
59

 
$
(629
)
 
$
1,393

 
$
(48
)

83

Table of Contents

* Net realized and unrealized gains and losses shown above are reported in Net income (loss) as follows:
Major Category of Assets and Liabilities
 
Consolidated Statements of Operations Line Items
Fixed maturity securities available-for-sale
 
Net realized investment gains (losses)
Fixed maturity securities trading
 
Net investment income
Equity securities
 
Net realized investment gains (losses)
Other invested assets - Derivative financial instruments held in a trading portfolio
 
Net investment income
Other invested assets - Derivative financial instruments not held in a trading portfolio
 
Net realized investment gains (losses)
Other invested assets - Overseas deposits
 
Net investment income
Life settlement contracts
 
Other revenues
Securities shown in the Level 3 tables on the previous pages may be transferred in or out of Level 3 based on the availability of observable market information used to determine the fair value of the security. The availability of observable market information varies based on market conditions and trading volume and may cause securities to move in and out of Level 3 from reporting period to reporting period. There were no transfers between Level 1 and Level 2 during the year ended December 31, 2013. There were $106 million of transfers from Level 2 to Level 1 and $72 million of transfers from Level 1 to Level 2 during the year ended December 31, 2012. The Company's policy is to recognize transfers between levels at the beginning of quarterly reporting periods.
Valuation Methodologies and Inputs
The following section describes the valuation methodologies and relevant inputs used to measure different financial instruments at fair value, including an indication of the level in the fair value hierarchy in which the instruments are generally classified.
Fixed Maturity Securities
Fixed maturity securities are valued using methodologies that model information generated by market transactions involving identical or comparable assets, as well as discounted cash flow methodologies. Common inputs include: prices from recently executed transactions of similar securities, broker/dealer quotes, benchmark yields, spreads off benchmark yields, interest rates, and U.S. Treasury or swap curves. Specifically for asset-backed securities, key inputs include prepayment and default projections based on past performance of the underlying collateral and current market data.
Level 1 securities include exchange traded bonds, highly liquid U.S. and foreign government bonds, and redeemable preferred stock, valued using quoted market prices. Level 2 securities include most other fixed maturity securities as the significant inputs are observable in the marketplace. Securities are generally assigned to Level 3 in cases where broker/dealer quotes are significant inputs to the valuation and there is a lack of transparency as to whether these quotes are based on information that is observable in the marketplace. Level 3 securities also include tax-exempt auction rate certificates and private placement debt securities. Fair value of auction rate securities is determined utilizing a pricing model with three primary inputs. The interest rate and spread inputs are observable from like instruments while the expected call date assumption is unobservable due to the uncertain nature of principal prepayments prior to maturity and the credit spread adjustment that is security specific. Fair value of certain private placement debt securities is determined using internal models with inputs that are not market observable.
Equity Securities
Level 1 equity securities include publicly traded securities valued using quoted market prices. Level 2 securities are primarily non-redeemable preferred stocks and common stocks valued using pricing for similar securities, recently executed transactions, broker/dealer quotes and other pricing models utilizing market observable inputs. Level 3 securities are priced using internal models with inputs that are not market observable.

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Table of Contents

Other Invested Assets
Level 1 securities include exchange traded derivatives, primarily futures, valued using quoted market prices. Level 2 securities include overseas deposits, which can be redeemed at net asset value in 90 days or less, and derivatives, primarily currency forwards valued using observable market forward rates. Over-the-counter derivatives, principally interest rate swaps, total return swaps, credit default swaps, equity warrants and options, are valued using inputs including broker/dealer quotes and are classified within Level 3 of the valuation hierarchy due to a lack of transparency as to whether these quotes are based on information that is observable in the marketplace.
Short Term Investments
Securities that are actively traded or have quoted prices are classified as Level 1. These securities include money market funds and treasury bills. Level 2 primarily includes commercial paper, for which all inputs are market observable. Fixed maturity securities purchased within one year of maturity are classified consistent with fixed maturity securities discussed above. Short term investments as presented in the tables above differ from the amounts presented on the Consolidated Balance Sheets because certain short term investments, such as time deposits, are not measured at fair value.
Life Settlement Contracts
The fair values of life settlement contracts are determined as the present value of the anticipated death benefits less anticipated premium payments based on contract terms that are distinct for each insured, as well as the Company's own assumptions for mortality, premium expense, and the rate of return that a buyer would require on the contracts, as no comparable market pricing data is available.
Separate Account Business
Separate account business includes fixed maturity securities, equities and short term investments. The valuation methodologies and inputs for these asset types have been described above.
Significant Unobservable Inputs
The table below presents quantitative information about the significant unobservable inputs utilized by the Company in the fair value measurements of Level 3 assets. Valuations for assets and liabilities not presented in the table below are primarily based on broker/dealer quotes for which there is a lack of transparency as to inputs used to develop the valuations. The quantitative detail of these unobservable inputs is neither provided nor reasonably available to the Company.
Assets
(In millions)
Fair Value at December 31, 2013
 
Valuation Technique(s)
 
Unobservable Input(s)
 
Range
 (Weighted Average)
Fixed maturity securities
$
142

 
Discounted cash flow
 
Credit spread
 
1.74% - 19.90% (3.98%)
Equity securities
$
10

 
Market approach
 
Private offering price
 
$360.12 - $4,267.66 per share ($1,147.95)
Life settlement contracts
$
88

 
Discounted cash flow
 
Discount rate risk premium
 
9%
 
 
 
 
 
Mortality assumption
 
70% - 743% (191.6%)
Assets
(In millions)
Fair Value at December 31, 2012
 
Valuation Technique(s)
 
Unobservable Input(s)
 
Range
 (Weighted Average)
Fixed maturity securities
$
121

 
Discounted cash flow
 
Expected call date
 
3.3 - 5.3 years (4.3 years)
 
 
 
 
 
Credit spread adjustment
 
0.02% - 0.48% (0.17%)
 
$
72

 
Market approach
 
Private offering price
 
$42.39 - $102.32 ($100.11)
Equity securities
$
34

 
Market approach
 
Private offering price
 
$4.54 - $3,842.00 per share
($571.17 per share)
Life settlement contracts
$
100

 
Discounted cash flow
 
Discount rate risk premium
 
9%
 
 
 
 
 
Mortality assumption
 
69% - 883% (208.9%)

85

Table of Contents

For fixed maturity securities, an increase to the expected call date and credit spread assumptions would result in a lower fair value measurement. For equity securities, an increase in the private offering price would result in a higher fair value measurement. For life settlement contracts, an increase in the discount rate risk premium or decrease in the mortality assumption would result in a lower fair value measurement.
Financial Assets and Liabilities Not Measured at Fair Value
The carrying amount and estimated fair value of the Company's financial instrument assets and liabilities which are not measured at fair value on the Consolidated Balance Sheets are listed in the tables below.
December 31, 2013
Carrying
Amount
 
Estimated Fair Value
(In millions)
 
Level 1
 
Level 2
 
Level 3
 
Total
Financial assets
 
 
 
 
 
 
 
 
 
Notes receivable for the issuance of common stock
$
23

 
$

 
$

 
$
23

 
$
23

Mortgage loans
508

 

 

 
515

 
515

Financial liabilities
 
 
 
 
 
 
 
 
 
Premium deposits and annuity contracts
$
57

 
$

 
$

 
$
58

 
$
58

Short term debt
549

 

 
575

 

 
575

Long term debt
2,011

 

 
2,328

 

 
2,328


December 31, 2012
Carrying
Amount
 
Estimated Fair Value
(In millions)
 
Level 1
 
Level 2
 
Level 3
 
Total
Financial assets
 
 
 
 
 
 
 
 
 
Notes receivable for the issuance of common stock
$
21

 
$

 
$

 
$
21

 
$
21

Mortgage loans
401

 

 

 
418

 
418

Financial liabilities
 
 
 
 
 
 
 
 
 
Premium deposits and annuity contracts
$
100

 
$

 
$

 
$
104

 
$
104

Short term debt
13

 

 
13

 

 
13

Long term debt
2,557

 

 
3,016

 

 
3,016

The following methods and assumptions were used to estimate the fair value of these financial assets and liabilities.
The fair values of Notes receivable for the issuance of common stock were estimated using discounted cash flows utilizing interest rates currently offered for obligations securitized with similar collateral, adjusted for specific note receivable risk.
The fair values of Mortgage loans were based on the present value of the expected future cash flows discounted at the current interest rate for origination of similar quality loans, adjusted for specific loan risk.
Premium deposits and annuity contracts were valued based on cash surrender values or estimated fair values of policyholder liabilities, net of amounts ceded related to sold business.
The Company's senior notes and debentures were valued based on observable market prices. The fair value for other debt was estimated using discounted cash flows based on current incremental borrowing rates for similar borrowing arrangements.
The carrying amounts reported on the Consolidated Balance Sheets for Cash, Short term investments not carried at fair value, Accrued investment income and certain other assets and other liabilities approximate fair value due to the short term nature of these items. These assets and liabilities are not listed in the tables above.


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Table of Contents

Note E. Income Taxes
The CNA Tax Group is included in the consolidated federal income tax return of Loews and its eligible subsidiaries. Loews and the Company have agreed that for each taxable year, the Company will 1) be paid by Loews the amount, if any, by which the Loews consolidated federal income tax liability is reduced by virtue of the inclusion of the CNA Tax Group in the Loews consolidated federal income tax return, or 2) pay to Loews an amount, if any, equal to the federal income tax that would have been payable by the CNA Tax Group filing a separate consolidated tax return. In the event that Loews should have a net operating loss in the future computed on the basis of filing a separate consolidated tax return without the CNA Tax Group, the Company may be required to repay tax recoveries previously received from Loews. This agreement may be canceled by either party upon 30 days written notice.
For the year ended December 31, 2013, the Company paid $89 million to Loews related to federal income taxes. For the years ended December 31, 2012 and 2011, the Company received from Loews $75 million and $10 million related to federal income taxes.
For 2011 through 2013, the IRS has accepted Loews and the Company into the Compliance Assurance Process (CAP), which is a voluntary program for large corporations. Under CAP, the IRS conducts a real-time audit and works contemporaneously with the Company to resolve any issues prior to the filing of the tax return. The Company believes that this approach should reduce tax-related uncertainties, if any.
At December 31, 2013 and 2012, there were no unrecognized tax benefits.
The Company recognizes interest accrued related to: 1) unrecognized tax benefits in Interest expense and 2) tax refund claims in Other revenues on the Consolidated Statements of Operations. The Company recognizes penalties (if any) in Income tax (expense) benefit on the Consolidated Statements of Operations. During 2013, the Company did not recognize any interest or penalties. During 2012, the Company recognized $2 million of interest income and no penalties. During 2011, the Company did not recognize any interest or penalties. There were no amounts accrued for interest or penalties at December 31, 2013 or 2012.
The following table provides a reconciliation between the Company's federal income tax (expense) benefit at statutory rates and the recorded income tax (expense) benefit.
Tax Reconciliation
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Income tax expense at statutory rates
$
(460
)
 
$
(305
)
 
$
(305
)
Tax benefit from tax exempt income
97

 
84

 
74

Foreign taxes and credits
(1
)
 
(13
)
 
(3
)
Taxes related to domestic affiliate

 

 
(21
)
Prior year tax adjustment

 

 
20

Other tax expense
(12
)
 
(10
)
 
(7
)
Income tax expense
$
(376
)
 
$
(244
)
 
$
(242
)
At December 31, 2013, no deferred taxes are required on the undistributed earnings of subsidiaries subject to tax.

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Table of Contents

The following table provides the current and deferred components of the Company's income tax (expense) benefit.
Current and Deferred Taxes
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Current tax expense
$
(299
)
 
$
(97
)
 
$
(54
)
Deferred tax expense
(77
)
 
(147
)
 
(188
)
Total income tax expense
$
(376
)
 
$
(244
)
 
$
(242
)
Total income tax presented above includes foreign tax expense of approximately $24 million, $34 million and $27 million related to income from continuing foreign operations of approximately $101 million, $88 million and $75 million for the years ended December 31, 2013, 2012 and 2011.
The deferred tax effects of the significant components of the Company's deferred tax assets and liabilities are set forth in the table below.
Components of Net Deferred Tax Asset
December 31
 
 
 
(In millions)
2013
 
2012
Deferred Tax Assets:
 
 
 
Insurance reserves:
 
 
 
Property and casualty claim and claim adjustment expense reserves
$
289

 
$
352

Unearned premium reserves
178

 
162

Receivables
50

 
60

Employee benefits
187

 
384

Life settlement contracts
46

 
45

Deferred retroactive reinsurance benefit
66

 

Other assets
149

 
160

Gross deferred tax assets
965

 
1,163

Deferred Tax Liabilities:
 
 
 
Investment valuation differences
68

 
38

Deferred acquisition costs
232

 
238

Net unrealized gains
383

 
737

Other liabilities
62

 
57

Gross deferred tax liabilities
745

 
1,070

Net deferred tax asset
$
220

 
$
93

At December 31, 2013, the CNA Tax Group had no loss carryforwards or tax credit carryforwards.
Although realization of deferred tax assets is not assured, management believes it is more likely than not that the recognized net deferred tax asset will be realized through recoupment of ordinary and capital taxes paid in prior carryback years and through future earnings, reversal of existing temporary differences and available tax planning strategies. As a result, no valuation allowance was recorded at December 31, 2013 or 2012.

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Note F. Claim and Claim Adjustment Expense Reserves
The Company's property and casualty insurance claim and claim adjustment expense reserves represent the estimated amounts necessary to resolve all outstanding claims, including IBNR claims as of the reporting date. The Company's reserve projections are based primarily on detailed analysis of the facts in each case, the Company's experience with similar cases and various historical development patterns. Consideration is given to such historical patterns as field reserving trends and claims settlement practices, loss payments, pending levels of unpaid claims and product mix, as well as court decisions, economic conditions including inflation, and public attitudes. All of these factors can affect the estimation of claim and claim adjustment expense reserves.
Establishing claim and claim adjustment expense reserves, including claim and claim adjustment expense reserves for catastrophic events that have occurred, is an estimation process. Many factors can ultimately affect the final settlement of a claim and, therefore, the necessary reserve. Changes in the law, results of litigation, medical costs, the cost of repair materials and labor rates can all affect ultimate claim costs. In addition, time can be a critical part of reserving determinations since the longer the span between the incidence of a loss and the payment or settlement of the claim, the more variable the ultimate settlement amount can be. Accordingly, short-tail claims, such as property damage claims, tend to be more reasonably estimable than long-tail claims, such as workers' compensation, general liability and professional liability claims. Adjustments to prior year reserve estimates, if necessary, are reflected in the results of operations in the period that the need for such adjustments is determined. There can be no assurance that the Company's ultimate cost for insurance losses will not exceed current estimates.
Catastrophes are an inherent risk of the property and casualty insurance business and have contributed to material period-to-period fluctuations in the Company's results of operations and/or equity. The Company reported catastrophe losses, net of reinsurance, of $169 million, $391 million and $222 million for the years ended December 31, 2013, 2012 and 2011. Catastrophe losses in 2012 included Storm Sandy.

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The table below provides a reconciliation between beginning and ending claim and claim adjustment expense reserves, including claim and claim adjustment expense reserves of the life company.
Reconciliation of Claim and Claim Adjustment Expense Reserves
As of and for the years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Reserves, beginning of year:
 
 
 
 
 
Gross
$
24,763

 
$
24,303

 
$
25,496

Ceded
5,126

 
5,020

 
6,122

Net reserves, beginning of year
19,637

 
19,283

 
19,374

Change in net reserves due to acquisition (disposition) of subsidiaries

 
291

 
(277
)
Net incurred claim and claim adjustment expenses:
 
 
 
 
 
Provision for insured events of current year
5,114

 
5,273

 
4,904

Decrease in provision for insured events of prior years
(115
)
 
(182
)
 
(429
)
Amortization of discount
154

 
145

 
135

Total net incurred (a)
5,153

 
5,236

 
4,610

Net payments attributable to:
 
 
 
 
 
Current year events
(981
)
 
(988
)
 
(1,029
)
Prior year events
(4,588
)
 
(4,280
)
 
(3,473
)
Total net payments
(5,569
)
 
(5,268
)
 
(4,502
)
Foreign currency translation adjustment and other
(104
)
 
95

 
78

Net reserves, end of year
19,117

 
19,637

 
19,283

Ceded reserves, end of year
4,972

 
5,126

 
5,020

Gross reserves, end of year
$
24,089

 
$
24,763

 
$
24,303


(a)
Total net incurred above does not agree to Insurance claims and policyholders' benefits as reflected on the Consolidated Statements of Operations due to amounts related to retroactive reinsurance deferred gain accounting, uncollectible reinsurance and loss deductible receivables, and benefit expenses related to future policy benefits and policyholders' funds, which are not reflected in the table above.
The changes in provision for insured events of prior years (net prior year claim and claim adjustment expense reserve development) were as follows.
Reserve Development
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Property and casualty reserve development
$
(115
)
 
$
(180
)
 
$
(429
)
Life reserve development in life company

 
(2
)
 

Total
$
(115
)
 
$
(182
)
 
$
(429
)

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The following tables summarize the gross and net carried reserves as of December 31, 2013 and 2012.
Gross and Net Carried Claim and Claim Adjustment Expense Reserves
December 31, 2013
CNA Specialty
 
CNA Commercial
 
Hardy
 
Life &
Group Non-Core
 
Corporate
& Other Non-Core
 
Total
(In millions)
 
 
 
 
 
Gross Case Reserves
$
2,270

 
$
5,829

 
$
275

 
$
2,748

 
$
1,140

 
$
12,262

Gross IBNR Reserves
4,419

 
4,820

 
111

 
310

 
2,167

 
11,827

Total Gross Carried Claim and Claim Adjustment Expense Reserves
$
6,689

 
$
10,649

 
$
386

 
$
3,058

 
$
3,307

 
$
24,089

Net Case Reserves
$
2,024

 
$
5,358

 
$
159

 
$
2,352

 
$
283

 
$
10,176

Net IBNR Reserves
4,142

 
4,269

 
75

 
271

 
184

 
8,941

Total Net Carried Claim and Claim Adjustment Expense Reserves
$
6,166

 
$
9,627

 
$
234

 
$
2,623

 
$
467

 
$
19,117


December 31, 2012
CNA Specialty
 
CNA Commercial
 
Hardy
 
Life &
Group Non-Core
 
Corporate
& Other Non-Core
 
Total
(In millions)
 
 
 
 
 
Gross Case Reserves
$
2,292

 
$
6,146

 
$
333

 
$
2,690

 
$
1,207

 
$
12,668

Gross IBNR Reserves
4,456

 
5,180

 
188

 
316

 
1,955

 
12,095

Total Gross Carried Claim and Claim Adjustment Expense Reserves
$
6,748

 
$
11,326

 
$
521

 
$
3,006

 
$
3,162

 
$
24,763

Net Case Reserves
$
2,008

 
$
5,611

 
$
192

 
$
2,253

 
$
292

 
$
10,356

Net IBNR Reserves
4,104

 
4,600

 
82

 
275

 
220

 
9,281

Total Net Carried Claim and Claim Adjustment Expense Reserves
$
6,112

 
$
10,211

 
$
274

 
$
2,528

 
$
512

 
$
19,637


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Net Prior Year Development
Changes in estimates of claim and allocated claim adjustment expense reserves and premium accruals, net of reinsurance, for prior years are defined as net prior year development. These changes can be favorable or unfavorable. The following tables and discussion include the net prior year development recorded for CNA Specialty, CNA Commercial, Hardy and Corporate & Other Non-Core segments for the years ended December 31, 2013, 2012 and 2011.
Favorable net prior year development of $9 million, $11 million and $29 million was recorded in the Life & Group Non-Core segment for the years ended December 31, 2013, 2012 and 2011.
Net Prior Year Development
Year ended December 31, 2013
 
 
 
 
 
 
 
 
 
(In millions)
CNA
Specialty
 
CNA Commercial
 
Hardy
 
Corporate
& Other
Non-Core
 
Total
Pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development
$
(230
)
 
$
104

 
$
14

 
$
(6
)
 
$
(118
)
Pretax (favorable) unfavorable premium development
(17
)
 
(9
)
 
(17
)
 
1

 
(42
)
Total pretax (favorable) unfavorable net prior year development
$
(247
)
 
$
95

 
$
(3
)
 
$
(5
)
 
$
(160
)

Year ended December 31, 2012
 
 
 
 
 
 
 
 
 
(In millions)
CNA
Specialty
 
CNA Commercial
 
Hardy
 
Corporate
& Other
Non-Core
 
Total
Pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development
$
(135
)
 
$
(46
)
 
$
(11
)
 
$
(13
)
 
$
(205
)
Pretax (favorable) unfavorable premium development
(15
)
 
(35
)
 
3

 
1

 
(46
)
Total pretax (favorable) unfavorable net prior year development
$
(150
)
 
$
(81
)
 
$
(8
)
 
$
(12
)
 
$
(251
)

Year ended December 31, 2011
 
 
 
 
 
 
 
(In millions)
CNA
Specialty
 
CNA Commercial
 
Corporate
& Other
Non-Core
 
Total
Pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development
$
(217
)
 
$
(204
)
 
$
(2
)
 
$
(423
)
Pretax (favorable) unfavorable premium development
(28
)
 
21

 
(1
)
 
(8
)
Total pretax (favorable) unfavorable net prior year development
$
(245
)
 
$
(183
)
 
$
(3
)
 
$
(431
)
For the year ended December 31, 2013, favorable premium development for Hardy was recorded related to a commutation as discussed later in this note.
For the year ended December 31, 2012, favorable premium development was recorded for CNA Commercial primarily due to premium adjustments on auditable policies arising from increased exposures.
For the year ended December 31, 2011, favorable premium development was recorded for CNA Specialty primarily due to changes in estimates of exposures in medical professional liability tail coverages. Unfavorable premium development for CNA Commercial was recorded due to a reduction of ultimate premium estimates relating to retrospectively rated policies, partially offset by premium adjustments on auditable policies due to increased exposures.

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CNA Specialty
The following table provides further detail of the net prior year claim and allocated claim adjustment expense reserve development (development) recorded for the CNA Specialty segment for the years ended December 31, 2013, 2012 and 2011.
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development:
 
 
 
 
 
Medical Professional Liability
$
(35
)
 
$
(32
)
 
$
(92
)
Other Professional Liability and Management Liability
(101
)
 
(22
)
 
(78
)
Surety
(74
)
 
(63
)
 
(47
)
Warranty
(3
)
 
(5
)
 
(13
)
Other
(17
)
 
(13
)
 
13

Total pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development
$
(230
)
 
$
(135
)
 
$
(217
)
2013
Overall, favorable development for medical professional liability reflects favorable experience in accident years 2009 and prior. Unfavorable development was recorded for accident years 2010 and 2011 due to higher than expected large loss activity.
Overall, favorable development for other professional liability and management liability was related to better than expected loss emergence in accident years 2010 and prior. Unfavorable development was recorded in accident year 2011 related to an increase in severity in management liability.
Favorable development for surety coverages was primarily due to better than expected large loss emergence in accident years 2011 and prior.
Other includes standard property and casualty coverages provided to CNA Specialty customers. Favorable development for other coverages was primarily due to better than expected loss emergence in property coverages primarily in accident years 2010 and subsequent.
2012
Favorable development for medical professional liability was primarily due to better than expected loss emergence in accident years 2008 and prior.
Overall, favorable development for other professional liability and management liability was primarily due to better than expected loss emergence in accident years 2003 through 2007. Unfavorable development was recorded in our lawyer coverages in accident years 2010 and 2011 primarily due to increased frequency and severity.
Favorable development for surety coverages was primarily due to better than expected loss emergence in accident years 2010 and prior.
Overall, favorable development for other coverages was primarily due to favorable loss emergence in property and workers' compensation coverages in accident years 2005 and subsequent. Unfavorable development was recorded in accident year 2009 primarily due to an unfavorable outcome on an individual general liability claim.


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Table of Contents

2011
Favorable development for medical professional liability was primarily due to favorable case incurred emergence in nurses, physicians, excess institutions and primary institutions in accident years 2008 and prior.
Favorable development for other professional liability and management liability was driven by better than expected loss emergence in the life agents, accountants, and architects & engineers business in accident years 2008 and prior. In addition, favorable development in the Company's European book of business was primarily due to favorable outcomes on several large losses in financial directors and officers and errors and omissions coverages in accident years 2003 and prior.
Favorable development for surety coverages was primarily due to a decrease in the estimated loss on a large national contractor in accident year 2005 and better than expected loss emergence in accident years 2009 and prior.
Favorable development in warranty was driven by favorable policy year experience on an aggregate stop loss policy covering the Company's non-insurance warranty subsidiary.
Unfavorable development for other coverages was primarily due to increased frequency of large claims in auto and workers' compensation coverages in accident years 2009 and 2010.


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CNA Commercial
The following table provides further detail of the development recorded for the CNA Commercial segment for the years ended December 31, 2013, 2012 and 2011.
Years ended December 31



 
 
(In millions)
2013

2012
 
2011
Pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development:
 
 
 
 
 
Commercial Auto
$
15

 
$
27

 
$
(98
)
General Liability
59

 
(64
)
 
(39
)
Workers' Compensation
92

 
15

 
36

Property and Other
(62
)
 
(24
)
 
(103
)
Total pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development
$
104

 
$
(46
)
 
$
(204
)
2013
Unfavorable development for commercial auto coverages was primarily due to higher than expected frequency in accident years 2011 and 2012 and large loss emergence in accident years 2009 and 2010.
Unfavorable development for general liability coverages was primarily related to increased incurred loss severity in accident years 2010 through 2012.
Unfavorable development for workers' compensation includes the Company's response to legislation enacted during 2013 related to the New York Fund for Reopened Cases. The law change necessitated an increase in reserves as re-opened workers' compensation claims can no longer be turned over to the state for handling and payment after December 31, 2013. Additional unfavorable development was recorded in accident year 2012 related to increased frequency and severity on claims related to Defense Base Act contractors and in accident year 2010 due to higher than expected large losses and increased severity in the state of California.
Favorable development for property and other coverages was primarily related to favorable outcomes on litigated catastrophe claims in accident years 2005 and 2010 as well as favorable loss emergence in non-catastrophe losses in accident years 2010 through 2012.
2012
Unfavorable development for commercial auto coverages was primarily due to higher than expected loss emergence in accident years 2007 and subsequent and higher than expected frequency in accident year 2011.
Overall, favorable development for general liability coverages was primarily due to better than expected loss emergence in accident years 2006 and subsequent related to umbrella business and 2003 and prior related to large account business. Unfavorable development was recorded in accident years 2009 through 2011 related to several large losses.
Overall, unfavorable development for workers' compensation was primarily due to increased medical severity in accident years 2010 and 2011 and the recognition of losses related to favorable premium development in accident year 2011. Favorable development was recorded in accident years 2001 and prior reflecting favorable experience.
Overall, favorable development for property and other coverages was due to a favorable outcome on an individual claim in accident year 2005 and favorable loss emergence in non-catastrophe losses in accident years 2009 and 2010. Unfavorable development was recorded in accident year 2011 related to several large losses.


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Table of Contents

2011
Favorable development for commercial auto coverages was due to lower than expected severity on bodily injury claims and favorable claim emergence on umbrella policies in accident years 2006 and prior.
Favorable development in the general liability coverages was primarily due to favorable claim emergence in accident years 2007 and prior related to both primary and umbrella liability coverages.
Unfavorable development for workers' compensation was related to increased medical severity in accident year 2010.
Overall, favorable development for property and other coverages was due to decreased frequency of large losses in commercial multi-peril coverages primarily in accident year 2010, favorable loss emergence related to catastrophe claims in accident year 2008 and favorable loss emergence related to non-catastrophe claims in accident years 2010 and prior. This development amount also included unfavorable development related to unallocated claim adjustment expenses.

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Hardy
The following table provides further detail of the development recorded for the Hardy segment for the years ended December 31, 2013 and 2012.
Years ended December 31
 
 
 
(In millions)
2013
 
2012
Pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development:
 
 
 
Marine and Aviation
$
2

 
$

Non-Marine Property
12

 
(7
)
Property Treaty
(5
)
 
(3
)
Specialty
(6
)
 
(1
)
Commutation
11

 

Total pretax (favorable) unfavorable net prior year claim and allocated claim adjustment expense reserve development
$
14

 
$
(11
)
2013
Unfavorable development for non-marine property was primarily due to 2011 catastrophe events, including the Thailand floods and the New Zealand Lyttelton earthquake, and one large non-catastrophe claim.
Favorable development for property treaty was due to favorable emergence of losses from catastrophe and non-catastrophe claims in 2011 and 2012.
Favorable development for specialty was primarily due to favorable outcomes on several large losses and favorable claim emergence.
The commutation of a third-party capital provider's 15% participation in the 2012 year of account resulted in recognition of the 15% share of year of account premiums, losses and expenses.


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Table of Contents

A&EP Reserves
In 2010, Continental Casualty Company (CCC) together with several of the Company’s insurance subsidiaries completed a transaction with National Indemnity Company (NICO), a subsidiary of Berkshire Hathaway Inc., under which substantially all of the Company’s legacy A&EP liabilities were ceded to NICO (Loss Portfolio Transfer or LPT). Under the terms of the NICO transaction, the Company ceded approximately $1.6 billion of net A&EP claim and allocated claim adjustment expense reserves to NICO under a retroactive reinsurance agreement with an aggregate limit of $4 billion. The $1.6 billion of claim and allocated claim adjustment expense reserves ceded to NICO was net of $1.2 billion of ceded claim and allocated claim adjustment expense reserves under existing third-party reinsurance contracts. The NICO aggregate reinsurance limit also covers credit risk on the existing third-party reinsurance related to these liabilities. The Company paid NICO a reinsurance premium of $2 billion and transferred to NICO billed third-party reinsurance receivables related to A&EP claims with a net book value of $215 million, resulting in total consideration of $2.2 billion.

The following table displays the impact of the Loss Portfolio Transfer on the Consolidated Statements of Operations.

Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Net A&EP adverse development before consideration of LPT
$
363

 
$
261

 
$
84

Provision for uncollectible third-party reinsurance on A&EP
140

 

 

Additional amounts ceded under LPT
503

 
261

 
84

Retroactive reinsurance benefit recognized
(314
)
 
(261
)
 
(84
)
Pretax impact of unrecognized deferred retroactive reinsurance benefit
$
189

 
$

 
$


During 2013, 2012, and 2011, unfavorable development was recorded for accident years 2000 and prior related to A&EP claims due to an increase in ultimate claim severity and higher than anticipated claim reporting, as well as increased defense costs. Additionally, in 2013 the Company recognized a provision for uncollectible third-party reinsurance which increased the expected recovery from NICO.
The Loss Portfolio Transfer is a retroactive reinsurance contract. In the event that the cumulative claim and allocated claim adjustment expenses ceded under the Loss Portfolio Transfer exceed the consideration paid, the resulting gain from such excess is deferred. A portion of the deferred gain is cumulatively recognized in earnings in the period such excess arises as if the revised estimate was available at the inception date of the Loss Portfolio Transfer.
In the fourth quarter of 2013, the cumulative amounts ceded under the Loss Portfolio Transfer of $2.5 billion exceeded the $2.2 billion consideration paid, resulting in a $189 million deferred retroactive reinsurance gain. This deferred benefit will be recognized in earnings in future periods in proportion to actual recoveries under the Loss Portfolio Transfer. Over the life of the contract, there is no economic impact as long as any additional losses are within the limit under the contract.
NICO established a collateral trust account as security for its obligations to the Company. The fair value of the collateral trust account at December 31, 2013 was $3.1 billion. In addition, Berkshire Hathaway Inc. guaranteed the payment obligations of NICO up to the full aggregate reinsurance limit as well as certain of NICO’s performance obligations under the trust agreement. NICO is responsible for claims handling and billing and collection from third-party reinsurers related to the Company’s A&EP claims.



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Table of Contents

Note G. Legal Proceedings and Contingent Liabilities
The Company is a party to routine litigation incidental to its business, which, based on the facts and circumstances currently known, is not material to the Consolidated Financial Statements.

Note H. Reinsurance
The Company cedes insurance to reinsurers to limit its maximum loss, provide greater diversification of risk, minimize exposures on larger risks and to exit certain lines of business. The ceding of insurance does not discharge the primary liability of the Company. A credit exposure exists with respect to property and casualty and life reinsurance ceded to the extent that any reinsurer is unable to meet its obligations or to the extent that the reinsurer disputes the liabilities assumed under reinsurance agreements. Property and casualty reinsurance coverages are tailored to the specific risk characteristics of each product line and the Company's retained amount varies by type of coverage. Reinsurance contracts are purchased to protect specific lines of business such as property and workers' compensation. Corporate catastrophe reinsurance is also purchased for property and workers' compensation exposure. Currently, most reinsurance contracts are purchased on an excess of loss basis. The Company also utilizes facultative reinsurance in certain lines. In addition, the Company assumes reinsurance, primarily through Hardy and as a member of various reinsurance pools and associations.
The following table summarizes the amounts receivable from reinsurers at December 31, 2013 and 2012.
Components of Reinsurance Receivables
December 31
 
 
 
(In millions)
2013
 
2012
Reinsurance receivables related to insurance reserves:
 
 
 
Ceded claim and claim adjustment expenses
$
4,972

 
$
5,126

Ceded future policy benefits
733

 
759

Ceded policyholders' funds
35

 
35

Reinsurance receivables related to paid losses
348

 
311

Reinsurance receivables
6,088

 
6,231

Allowance for uncollectible reinsurance
(71
)
 
(73
)
Reinsurance receivables, net of allowance for uncollectible reinsurance
$
6,017

 
$
6,158

The Company has established an allowance for uncollectible reinsurance receivables. The Company reviews the allowance quarterly and adjusts the allowance as necessary to reflect changes in estimates of uncollectible balances. The allowance may also be reduced related to write-offs of reinsurance receivable balances.
The Company attempts to mitigate its credit risk related to reinsurance by entering into reinsurance arrangements with reinsurers that have credit ratings above certain levels, and by obtaining collateral. On a limited basis, the Company may enter into reinsurance agreements with reinsurers that are not rated, primarily captive reinsurers. The primary methods of obtaining collateral are through reinsurance trusts, letters of credit and funds withheld balances. Such collateral was approximately $3.9 billion and $3.7 billion at December 31, 2013 and 2012.
The Company's largest recoverables from a single reinsurer at December 31, 2013, including prepaid reinsurance premiums, were approximately $2.9 billion from subsidiaries of Berkshire Hathaway Group, $850 million from subsidiaries of Swiss Re Group, and $350 million from subsidiaries of the Hartford Insurance Group. The recoverable from the Berkshire Hathaway Group includes amounts related to third-party reinsurance for which NICO has assumed the credit risk under the terms of the Loss Portfolio Transfer as discussed in Note F.

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The effects of reinsurance on earned premiums and written premiums for the years ended December 31, 2013, 2012 and 2011 are shown in the following tables.
Components of Earned Premiums
(In millions)
Direct
 
Assumed
 
Ceded
 
Net
 
Assumed/
Net %
2013 Earned Premiums
 
 
 
 
 
 
 
 
 
Property and casualty
$
9,063

 
$
258

 
$
2,609

 
$
6,712

 
3.8
%
Accident and health
512

 
48

 
1

 
559

 
8.6
%
Life
49

 

 
49

 

 

Total earned premiums
$
9,624

 
$
306

 
$
2,659

 
$
7,271

 
4.2
%
 
 
 
 
 
 
 
 
 
 
2012 Earned Premiums
 
 
 
 
 
 
 
 
 
Property and casualty
$
8,354

 
$
197

 
$
2,229

 
$
6,322

 
3.1
%
Accident and health
514

 
47

 
1

 
560

 
8.4
%
Life
51

 

 
51

 

 

Total earned premiums
$
8,919

 
$
244

 
$
2,281

 
$
6,882

 
3.5
%
 
 
 
 
 
 
 
 
 
 
2011 Earned Premiums
 
 
 
 
 
 
 
 
 
Property and casualty
$
7,858

 
$
95

 
$
1,919

 
$
6,034

 
1.6
%
Accident and health
521

 
50

 
2

 
569

 
8.8
%
Life
55

 

 
55

 

 

Total earned premiums
$
8,434

 
$
145

 
$
1,976

 
$
6,603

 
2.2
%
Components of Written Premiums
(In millions)
Direct
 
Assumed
 
Ceded
 
Net
 
Assumed/
Net %
2013 Written Premiums
 
 
 
 
 
 
 
 
 
Property and casualty
$
9,103

 
$
249

 
$
2,556

 
$
6,796

 
3.7
%
Accident and health
506

 
47

 
1

 
552

 
8.5
%
Life
49

 

 
49

 

 

Total written premiums
$
9,658

 
$
296

 
$
2,606

 
$
7,348

 
4.0
%
 
 
 
 
 
 
 
 
 
 
2012 Written Premiums
 
 
 
 
 
 
 
 
 
Property and casualty
$
8,467

 
$
169

 
$
2,225

 
$
6,411

 
2.6
%
Accident and health
507

 
47

 
1

 
553

 
8.5
%
Life
51

 

 
51

 

 

Total written premiums
$
9,025

 
$
216

 
$
2,277

 
$
6,964

 
3.1
%
 
 
 
 
 
 
 
 
 
 
2011 Written Premiums
 
 
 
 
 
 
 
 
 
Property and casualty
$
7,976

 
$
102

 
$
1,857

 
$
6,221

 
1.6
%
Accident and health
529

 
50

 
2

 
577

 
8.7
%
Life
55

 

 
55

 

 

Total written premiums
$
8,560

 
$
152

 
$
1,914

 
$
6,798

 
2.2
%
Included in the direct and ceded earned premiums for the years ended December 31, 2013, 2012 and 2011 are $2,156 million, $1,794 million and $1,500 million related to property business that is 100% reinsured under a significant third-party captive program. The third-party captives that participate in this program are affiliated with the non-insurance company policyholders, therefore this program provides a means for the policyholders to self-insure this property risk. The Company receives and retains a ceding commission.

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Table of Contents

Life and accident and health premiums are primarily from long duration contracts; property and casualty premiums are primarily from short duration contracts.
Insurance claims and policyholders' benefits reported on the Consolidated Statements of Operations are net of reinsurance recoveries of $1,527 million, $1,514 million and $1,285 million for the years ended December 31, 2013, 2012 and 2011, including $712 million, $814 million and $790 million related to the significant third-party captive program discussed above.
The impact of reinsurance on life insurance inforce at December 31, 2013, 2012 and 2011 is shown in the following table.
Components of Life Insurance Inforce
(In millions)
Direct
 
Assumed
 
Ceded
 
Net
2013
$
5,127

 
$

 
$
5,118

 
$
9

2012
5,713

 

 
5,702

 
11

2011
6,528

 

 
6,515

 
13

As of December 31, 2013 and 2012, the Company has ceded $1,066 million and $1,131 million of claim and claim adjustment expense reserves, future policy benefits and policyholders' funds as a result of business operations sold in prior years. Subject to certain exceptions, the purchasers assumed the third-party reinsurance credit risk of the sold business.

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Note I. Debt
Debt is composed of the following obligations.
Debt
December 31
 
 
 
(In millions)
2013
 
2012
Short term debt:
 
 
 
Senior notes of CNAF, 5.850%, face amount of $549, due December 15, 2014
$
549

 
$

Other debt

 
13

Total short term debt
549

 
13

 
 
 
 
Long term debt:
 
 
 
Senior notes of CNAF:
 
 
 
5.850%, face amount of $549, due December 15, 2014

 
548

6.500%, face amount of $350, due August 15, 2016
349

 
348

6.950%, face amount of $150, due January 15, 2018
149

 
149

7.350%, face amount of $350, due November 15, 2019
348

 
348

5.875%, face amount of $500, due August 15, 2020
497

 
496

5.750%, face amount of $400, due August 15, 2021
397

 
397

Debenture of CNAF, 7.250%, face amount of $243, due November 15, 2023
241

 
241

Subordinated variable rate debt of Hardy, face amount of $30, due September 15, 2036
30

 
30

Total long term debt
2,011

 
2,557

Total debt
$
2,560

 
$
2,570

In 2013, CCC became a member of the Federal Home Loan Bank of Chicago (FHLBC). FHLBC membership provides participants with access to additional sources of liquidity through various programs and services. As a requirement of membership in the FHLBC, CCC acquired $16 million of FHLBC stock giving it access to approximately $330 million of additional liquidity. As of December 31, 2013, CCC has no outstanding borrowings from the FHLBC.
In 2012, the Company entered into a credit agreement with a syndicate of banks. The credit agreement established a four-year $250 million senior unsecured revolving credit facility which is intended to be used for general corporate purposes. At the Company's election, the commitments under the credit agreement may be increased from time to time up to an additional aggregate amount of $100 million, and there is an option to extend the facility for an additional year prior to the second anniversary of the closing date subject to applicable consents. Under the credit agreement, the Company is required to pay a facility fee which would adjust automatically in the event of a change in the Company's financial ratings. The credit agreement includes several covenants, including maintenance of a minimum consolidated net worth and a specified ratio of consolidated indebtedness to consolidated total capitalization. The minimum consolidated net worth, as defined as of December 31, 2013, was $8.2 billion. As of December 31, 2013, we had no outstanding borrowings under the credit agreement.
The Company's remaining debt obligations contain customary covenants for investment grade issuers. The Company is in compliance with all covenants as of and for the year ended December 31, 2013.

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Table of Contents

The combined aggregate maturities for debt at December 31, 2013 are presented in the following table.
Maturity of Debt
(In millions)
 
2014
$
549

2015

2016
350

2017

2018
150

Thereafter
1,523

Less discount
(12
)
Total
$
2,560


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Table of Contents

Note J. Benefit Plans
Pension and Postretirement Health Care Benefit Plans
CNA sponsors noncontributory pension plans, primarily through the CNA Retirement Plan, typically covering full-time employees age 21 and over that have completed at least one year or 1,000 hours of service.
Effective January 1, 2000, the CNA Retirement Plan was closed to new participants. Existing participants at that time were given a choice to either continue to accrue benefits under the CNA Retirement Plan or to cease accruals at December 31, 1999. Employees who chose to continue to accrue benefits under the plan will receive a benefit based on their years of credited service and highest 60 months of compensation at termination. Compensation is defined as regular salary, eligible bonuses and overtime. Employees who elected to cease accruals at December 31, 1999 received the present value of their accrued benefit in an accrued pension account that is credited with interest based on the annual rate of interest on 30-year Treasury securities. These employees also receive certain enhanced employer contributions in the CNA Savings and Capital Accumulation Plan.
CNA's funding policy for defined benefit pension plans is to make contributions in accordance with applicable governmental regulatory requirements with consideration of the funded status of the plans.
CNA provides certain health care benefits to eligible retired employees, their covered dependents and their beneficiaries primarily through the CNA Health and Group Benefits Program. These benefits have largely been eliminated for active employees.

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Table of Contents

The following table provides a reconciliation of benefit obligations and plan assets for the years ended December 31, 2013 and 2012.
Funded Status
 
Pension Benefits
 
Postretirement Benefits
(In millions)
2013
 
2012
 
2013
 
2012
Benefit obligation at January 1
$
3,271

 
$
3,003

 
$
47

 
$
49

Changes in benefit obligation:
 
 
 
 
 
 
 
Service cost
12

 
12

 
1

 

Interest cost
121

 
135

 
1

 
2

Participants' contributions

 

 
5

 
5

Actuarial (gain) loss
(289
)
 
266

 
(3
)
 
3

Benefits paid
(165
)
 
(164
)
 
(12
)
 
(12
)
Settlements
(8
)
 

 

 

Foreign currency translation and other
1

 
19

 
1

 

Benefit obligation at December 31
2,943

 
3,271


40


47

Fair value of plan assets at January 1
2,425

 
2,212

 

 

Change in plan assets:
 
 
 
 
 
 
 
Actual return on plan assets
311

 
245

 

 

Company contributions
92

 
115

 
7

 
7

Participants' contributions

 

 
5

 
5

Benefits paid
(165
)
 
(164
)
 
(12
)
 
(12
)
Settlements
(8
)
 

 

 

Foreign currency translation and other
1

 
17

 

 

Fair value of plan assets at December 31
2,656

 
2,425

 

 

Funded status
$
(287
)
 
$
(846
)
 
$
(40
)
 
$
(47
)
Amounts recognized on the Consolidated Balance Sheets at December 31:
 
 
 
 
 
 
 
Other assets
$
9

 
$

 
$

 
$

Other liabilities
(296
)
 
(846
)
 
(40
)
 
(47
)
Net amount recognized
$
(287
)
 
$
(846
)
 
$
(40
)
 
$
(47
)
Amounts recognized in Accumulated other comprehensive income, not yet recognized in net periodic cost (benefit):
 
 
 
 
 
 
 
Prior service credit
$

 
$

 
$
(98
)
 
$
(116
)
Net actuarial loss
745

 
1,213

 
8

 
11

Net amount recognized
$
745

 
$
1,213

 
$
(90
)
 
$
(105
)
The accumulated benefit obligation for all defined benefit pension plans was $2,889 million and $3,187 million at December 31, 2013 and 2012.

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Table of Contents

The components of net periodic cost (benefit) are presented in the following table.
Net Periodic Cost (Benefit)
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Pension cost (benefit)
 
 
 
 
 
Service cost
$
12

 
$
12

 
$
13

Interest cost on projected benefit obligation
121

 
135

 
146

Expected return on plan assets
(181
)
 
(171
)
 
(172
)
Amortization of net actuarial (gain) loss
47

 
39

 
25

Settlement loss
3

 

 

Net periodic pension cost (benefit)
$
2

 
$
15

 
$
12

 
 
 
 
 
 
Postretirement cost (benefit)
 
 
 
 
 
Service cost
$
1

 
$

 
$
1

Interest cost on projected benefit obligation
1

 
2

 
3

Amortization of prior service credit
(18
)
 
(18
)
 
(19
)
Amortization of net actuarial (gain) loss
2

 
1

 

Net periodic postretirement cost (benefit)
$
(14
)
 
$
(15
)
 
$
(15
)
The amounts recognized in Other comprehensive income are presented in the following table.
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Pension and postretirement benefits
 
 
 
 
 
Amounts arising during the period
$
422

 
$
(195
)
 
$
(325
)
Reclassification adjustment relating to prior service credit
(18
)
 
(18
)
 
(19
)
Reclassification adjustment relating to actuarial loss
49

 
40

 
25

Total increase (decrease) in Other comprehensive income
$
453

 
$
(173
)
 
$
(319
)
The table below presents the estimated amounts to be recognized from Accumulated other comprehensive income into net periodic cost (benefit) during 2014.
(In millions)
 
Pension
Benefits
 
Postretirement Benefits
Amortization of prior service credit
 
$

 
$
(18
)
Amortization of net actuarial loss
 
25

 

Total estimated amounts to be recognized
 
$
25

 
$
(18
)

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Table of Contents

Actuarial assumptions used for the CNA Retirement Plan and CNA Health and Group Benefits Program to determine benefit obligations are set forth in the following table.
Actuarial Assumptions for Benefit Obligations
December 31
2013
 
2012
Pension benefits
 
 
 
Discount rate
4.650
%
 
3.800
%
Expected long term rate of return
7.500

 
7.750

Rate of compensation increases
3.990

 
4.066

Postretirement benefits
 
 
 
Discount rate
3.600
%
 
2.800
%
Actuarial assumptions used for the CNA Retirement Plan and CNA Health and Group Benefits Program to determine net cost or benefit are set forth in the following table.
Actuarial Assumptions for Net Cost or Benefit
Years ended December 31
2013
 
2012
 
2011
Pension benefits
 
 
 
 
 
Discount rate
3.800
%
 
4.600
%
 
5.375
%
Expected long term rate of return
7.750

 
8.000

 
8.000

Rate of compensation increases
4.066

 
4.125

 
5.030

Postretirement benefits
 
 
 
 
 
Discount rate
2.800
%
 
3.750
%
 
4.375
%
In determining the expected long term rate of return on plan assets assumption for the CNA Retirement Plan, CNA considered the historical performance of the benefit plan investment portfolio as well as long term market return expectations based on the investment mix of the portfolio.
The CNA Health and Group Benefits Program has limited its share of the health care trend rate to a cost-of-living adjustment of 4% per year. For all participants, the employer subsidy on health care costs will not increase by more than 4% per year. As a result, the assumed health care cost trend rate used in measuring the accumulated postretirement benefit obligation for the CNA Health and Group Benefits Program was 4% per year in 2013, 2012 and 2011.
CNA employs a total return approach whereby a mix of equity, limited partnerships and fixed maturity securities are used to maximize the long term return of plan assets for a prudent level of risk and to manage cash flows according to plan requirements. The intent of this strategy is to minimize the Company's expense related to funding the plan by outperforming plan liabilities over the long run. Risk tolerance is established after careful consideration of the plan liabilities, plan funded status and corporate financial conditions. In addition, alternative investments, including limited partnerships, are used to enhance risk adjusted long term returns while improving portfolio diversification. At December 31, 2013, the plan had committed approximately $102 million to future capital calls from various third-party limited partnership investments in exchange for an ownership interest in the related partnerships. Derivatives may be used to gain market exposure in an efficient and timely manner. Investment risk is measured and monitored on an ongoing basis through annual liability measurements, periodic asset/liability studies and quarterly investment portfolio reviews.

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Table of Contents

Pension plan assets measured at fair value on a recurring basis are summarized below.
December 31, 2013
 
 
 
 
 
 
 
 
(In millions)
 
Level 1
 
Level 2
 
Level 3
 
Total Assets
at Fair Value
Assets
 
 
 
 
 
 
 
 
Fixed maturity securities:
 
 
 
 
 
 
 
 
Corporate and other bonds
 
$

 
$
505

 
$
15

 
$
520

States, municipalities and political subdivisions
 

 
73

 

 
73

Asset-backed:
 
 
 
 
 
 
 
 
Residential mortgage-backed
 

 
130

 

 
130

Commercial mortgage-backed
 

 
106

 

 
106

Other asset-backed
 

 
12

 

 
12

Total asset-backed
 

 
248

 

 
248

Total fixed maturity securities
 

 
826

 
15

 
841

Equity securities
 
480

 
117

 
8

 
605

Derivative financial instruments
 
2

 

 

 
2

Short term investments
 
45

 
49

 

 
94

Limited partnerships:
 
 
 
 
 
 
 
 
Hedge funds
 

 
647

 
322

 
969

Private equity
 

 

 
114

 
114

Total limited partnerships
 

 
647

 
436

 
1,083

Other assets
 

 
31

 

 
31

Total assets
 
$
527

 
$
1,670

 
$
459

 
$
2,656


December 31, 2012
 
 
 
 
 
 
 
 
(In millions)
 
Level 1
 
Level 2
 
Level 3
 
Total Assets
at Fair Value
Assets
 
 
 
 
 
 
 
 
Fixed maturity securities:
 
 
 
 
 
 
 
 
Corporate and other bonds
 
$

 
$
436

 
$
11

 
$
447

States, municipalities and political subdivisions
 

 
91

 

 
91

Asset-backed:
 
 
 
 
 
 
 
 
Residential mortgage-backed
 

 
161

 

 
161

Commercial mortgage-backed
 

 
105

 

 
105

Total asset-backed
 

 
266

 

 
266

Total fixed maturity securities
 

 
793

 
11

 
804

Equity securities
 
386

 
102

 
5

 
493

Derivative financial instruments
 
1

 

 

 
1

Short term investments
 
37

 
82

 

 
119

Limited partnerships:
 
 
 
 
 
 
 


Hedge funds
 

 
537

 
359

 
896

Private equity
 

 

 
62

 
62

Total limited partnerships
 

 
537

 
421

 
958

Other assets
 

 
40

 

 
40

Investment contracts with insurance company
 

 

 
10

 
10

Total assets
 
$
424

 
$
1,554

 
$
447

 
$
2,425


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Table of Contents

The limited partnership investments are recorded at fair value, which represents the plan's share of net asset value of each partnership, as determined by the General Partner. Level 2 includes limited partnership investments which can be redeemed at net asset value in 90 days or less. Level 3 includes limited partnership investments with withdrawal provisions greater than 90 days, or for which withdrawals are not permitted until the termination of the partnership. Within hedge fund strategies, approximately 58% are equity related, 37% pursue a multi-strategy approach and 5% are focused on distressed investments at December 31, 2013.
The fair value of the insurance company guaranteed investment contracts is an estimate of the amount that would be received in an orderly sale to a market participant at the measurement date. The amount the plan would receive from the contract holder if the contracts were terminated is the primary input and is unobservable. The guaranteed investment contracts are therefore classified as Level 3 investments.
For a discussion of the fair value levels and the valuation methodologies used to measure fixed maturity securities, equities, derivatives and short term investments, see Note D.

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Table of Contents

The tables below present a reconciliation for all pension plan assets measured at fair value on a recurring basis using significant unobservable inputs (Level 3) for the years ended December 31, 2013 and 2012.
Level 3
(In millions)
Balance at January 1, 2013
 
Actual return on assets still held at December 31, 2013
 
Actual return on assets sold during the year ended December 31, 2013
 
Purchases, sales, and settlements
 
Net transfers into (out of) Level 3
 
Balance at December 31, 2013
Fixed maturity securities:
 
 
 
 
 
 
 
 
 
 
 
Corporate and other bonds
$
11

 
$
(1
)
 
$

 
$
5

 
$

 
$
15

Equity securities
5

 
3

 

 

 

 
8

Limited partnerships:
 
 
 
 
 
 
 
 
 
 
 
Hedge funds
359

 
56

 

 
(77
)
 
(16
)
 
322

Private equity
62

 

 

 
52

 

 
114

Total limited partnerships
421

 
56

 

 
(25
)
 
(16
)
 
436

Investment contracts with insurance company
10

 

 

 
(10
)
 

 

Total
$
447

 
$
58

 
$

 
$
(30
)
 
$
(16
)
 
$
459


Level 3
(In millions)
Balance at January 1, 2012
 
Actual return on assets still held at December 31, 2012
 
Actual return on assets sold during the year ended December 31, 2012
 
Purchases, sales, and settlements
 
Net transfers into (out of) Level 3
 
Balance at December 31, 2012
Fixed maturity securities:
 
 
 
 
 
 
 
 
 
 
 
Corporate and other bonds
$
10

 
$
1

 
$

 
$

 
$

 
$
11

Equity securities
5

 

 

 

 

 
5

Limited partnerships:
 
 
 
 
 
 
 
 
 
 
 
Hedge funds
330

 
41

 
3

 
(15
)
 

 
359

Private equity
65

 
8

 

 
(11
)
 

 
62

Total limited partnerships
395

 
49

 
3

 
(26
)
 

 
421

Investment contracts with insurance company
10

 

 

 

 

 
10

Total
$
420

 
$
50

 
$
3

 
$
(26
)
 
$

 
$
447


110

Table of Contents

The table below presents the estimated future minimum benefit payments to participants at December 31, 2013.
Estimated Future Minimum Benefit Payments to Participants
(In millions)
Pension Benefits
 
Postretirement Benefits
2014
$
189

 
$
5

2015
191

 
4

2016
194

 
5

2017
199

 
4

2018
203

 
4

2019-2023
1,013

 
14

In 2014, CNA expects to contribute $56 million to its pension plans and $5 million to its postretirement health care benefit plans.
Savings Plans
CNA sponsors savings plans, which are generally contributory plans that allow most employees to contribute a maximum of 20% of their eligible compensation, subject to certain limitations prescribed by the IRS. The Company contributes matching amounts to participants, amounting to 70% of the first 6% (35% of the first 6% in the first year of employment) of eligible compensation contributed by the employee. Employees vest in these contributions ratably over five years.
The CNA Savings and Capital Accumulation Plan allows employees to make contributions to an investment fund that is supported in part by an investment contract purchased from CAC. CAC will not accept any further deposits under this contract. The liability to the CNA Savings and Capital Accumulation Plan is included in Separate account liabilities on the Consolidated Balance Sheets, and was $129 million and $256 million at December 31, 2013 and 2012.
As noted above, during 2000, CCC employees were required to make a choice regarding their continued participation in CNA's defined benefit pension plan. Employees who elected to forgo earning additional benefits in the defined benefit pension plan and all employees hired by CCC on or after January 1, 2000 receive a Company contribution of 3% or 5% of their eligible compensation, depending on their age. In addition, these employees are eligible to receive additional discretionary contributions of up to 2% of eligible compensation and an additional Company match of up to 80% of the first 6% of eligible compensation contributed by the employee. These additional contributions are made at the discretion of management and are contributed to participant accounts in the first quarter of the year following management's determination of the discretionary amounts. Employees vest in these contributions ratably over five years.
Benefit expense for the Company's savings plans was $71 million, $70 million and $60 million for the years ended December 31, 2013, 2012 and 2011.
Stock-Based Compensation
The CNAF Incentive Compensation Plan (the Plan), as amended and restated on January 1, 2010, authorizes the grant of stock-based compensation to certain management personnel for up to 6 million shares of CNAF's common stock. The Plan currently provides for awards of stock options, stock appreciation rights (SARs), restricted shares, performance-based restricted share units (RSUs) and performance share units. The number of shares available for the granting of stock-based compensation under the Plan as of December 31, 2013 was approximately 1.5 million.
The Company recorded stock-based compensation expense related to the Plan of $10 million, $9 million and $6 million for the years ended December 31, 2013, 2012 and 2011. The related income tax benefit recognized was $3 million, $3 million and $2 million. The compensation cost related to nonvested awards not yet recognized was $14 million, and the weighted average period over which it is expected to be recognized is 1.7 years at December 31, 2013.
Equity based compensation that is not fully vested prior to termination is generally forfeited upon termination, except as otherwise provided by contractual obligations. In addition, any such compensation that vested prior to termination is generally canceled immediately, except in cases of retirement, death or disability, and as otherwise provided by contractual obligations.

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Table of Contents

Stock Options and SARs
The exercise price of all stock options and SARs granted is based on the market value of the Company's common stock as of the date of grant. Stock options and SARs generally vest ratably over a four-year service period following date of grant and have a maximum term of ten years.
The fair value of granted stock options and SARs was estimated at the grant date using the Black-Scholes option-pricing model. The Black-Scholes model incorporates a risk free rate of return and various assumptions regarding the underlying common stock and the expected life of the securities granted. Different interest rates and assumptions were used for each grant, as appropriate based on date of grant.
There were no stock options or SARs granted for the year ended December 31, 2013. The following table presents the significant assumptions used to estimate the fair value of granted stock options and SARs for the years ended December 31, 2012 and 2011.
Years ended December 31
2012
 
2011
Weighted average expected life of the securities granted (in years)
5.68

 
5.61

Estimate of the underlying common stock's volatility
40.39
%
 
39.88
%
Expected dividend yield
2.1
%
 
1.5
%
Risk free interest rate
1.0
%
 
2.2
%
The following table presents activity for stock options and SARs under the Plan in 2013.
 
 
Number of Awards
 
Weighted-Average Exercise Price per Award
 
Aggregate Intrinsic Value
 
Weighted-Average Remaining Contractual Term (in years)
Outstanding at January 1, 2013
 
1,158,700

 
$
25.93

 
 
 
 
Awards granted
 

 

 
 
 
 
Awards exercised
 
(117,950
)
 
21.19

 
 
 
 
Awards forfeited, canceled or expired
 
(4,100
)
 
30.66

 
 
 
 
Outstanding at December 31, 2013
 
1,036,650

 
$
26.45

 
$
17
 million
 
4.16
Outstanding, fully vested and expected to vest
 
1,032,849

 
$
26.45

 
$
17
 million
 
4.15
Outstanding, exercisable
 
936,650

 
$
26.42

 
$
15
 million
 
3.87
The following table presents weighted-average grant date fair value for awards granted, total intrinsic value for awards exercised and total fair value for awards vested for the years ended December 31, 2013, 2012 and 2011.
Years ended December 31
2013
 
2012
 
2011
Weighted-average grant date fair value

 
$
8.81

 
$
9.38

Total intrinsic value of awards exercised
$
1,495
 thousand
 
$
548
 thousand
 
$
481
 thousand
Fair value of awards vested
$
1
 million
 
$
1
 million
 
$
2
 million

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Table of Contents

Share Awards
The fair value of share awards is based on the market value of the Company's common stock as of the date of grant. Share awards currently granted under the Plan include restricted shares, performance-based RSUs, and performance share units. Generally, restricted shares vest ratably over a four-year service period following the date of grant. Performance-based RSUs generally become payable within a range of 0% to 100% of the number of shares initially granted based upon the attainment of specific annual performance goals and vest ratably over a four-year service period following the date of grant. Performance share units become payable within a range of 0% to 200% of the number of shares initially granted based upon the attainment of specific performance goals achieved over a three year period.
The following table presents activity for restricted shares, performance-based RSUs and performance share units under the Plan in 2013.
 
Number of Awards
 
Weighted-Average Grant Date Fair Value
Balance at January 1, 2013
882,321

 
$
26.15

Awards granted
351,364

 
31.80

Awards vested
(417,955
)
 
24.04

Awards forfeited, canceled or expired
(13,770
)
 
28.72

Performance-based adjustment
45,714

 
28.39

Balance at December 31, 2013
847,674

 
$
29.61


113


Note K. Other Intangible Assets
Other intangible assets are presented in the following table.
 
 
 
December 31, 2013
 
December 31, 2012
(In millions)
Economic Useful Life
 
Gross Carrying Amount
 
Accumulated Amortization
 
Gross Carrying Amount
 
Accumulated Amortization
Finite-lived intangible assets:
 
 
 
 
 
 
 
 
 
Value of business acquired
1 - 4 years
 
$
64

 
$
63

 
$
62

 
$
43

Trade name
8 years
 
8

 
2

 
8

 

Distribution channel
15 years
 
13

 
1

 
13

 

Total finite-lived intangible assets
 
 
85

 
66

 
83

 
43

Indefinite-lived intangible assets:
 
 
 
 
 
 
 
 
 
Syndicate capacity
 
 
58

 
 
 
57

 
 
Agency force
 
 
16

 
 
 
16

 
 
Total indefinite-lived intangible assets
 
 
74

 
 
 
73

 
 
Total other intangible assets
 
 
$
159

 
$
66

 
$
156

 
$
43

For the years ended December 31, 2013 and 2012, amortization expense of $15 million and $33 million was included in Amortization of deferred acquisition costs and $5 million and $10 million was included in Other operating expenses in the Statement of Operations for the Hardy segment. The gross carrying amounts and accumulated amortization in the table above may change from period to period as a result of foreign currency translation. Estimated future amortization expense for intangible assets is $4 million in 2014, $1 million in 2015 and $2 million in years 2016, 2017 and 2018.
Note L. Operating Leases, Commitments and Contingencies, and Guarantees
Operating Leases
The Company occupies office facilities under lease agreements that expire at various dates. In addition, data processing, office and transportation equipment is leased under agreements that expire at various dates. Most leases contain renewal options that provide for rent increases based on prevailing market conditions. Lease expenses for the years ended December 31, 2013, 2012 and 2011 were $46 million, $52 million and $50 million. Sublease revenues for the years ended December 31, 2013, 2012 and 2011 were $3 million, $2 million and $2 million.
The table below presents the future minimum lease payments to be made under non-cancelable operating leases along with future minimum sublease receipts to be received on owned and leased properties at December 31, 2013.
Future Minimum Lease Payments and Sublease Receipts
(In millions)
Future Minimum Lease Payments
 
Future Minimum Sublease Receipts
2014
$
37

 
$
2

2015
32

 

2016
29

 

2017
23

 

2018
17

 

Thereafter
70

 

Total
$
208

 
$
2


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Table of Contents

Commitments and Contingencies
The Company holds an investment in a real estate joint venture. In the normal course of business, the Company, on a joint and several basis with other unrelated insurance company shareholders, has committed to continue funding the operating deficits of this joint venture. Additionally, the Company and the other unrelated shareholders, on a joint and several basis, have guaranteed an operating lease for an office building, which expires in 2016. The guarantee of the operating lease is a parallel guarantee to the commitment to fund operating deficits; consequently, the separate guarantee to the lessor is not expected to be triggered as long as the joint venture continues to be funded by its shareholders which provide liquidity to make its annual lease payments.
In the event that the other parties to the joint venture are unable to meet their commitments in funding the operations of this joint venture, the Company would be required to assume the obligation for the entire office building operating lease. The Company does not believe it is likely that it will be required to do so.  However, the maximum potential future lease payments and other related costs at December 31, 2013 that the Company could be required to pay under this guarantee, in excess of amounts already recorded, were approximately $84 million. If the Company were required to assume the entire lease obligation, the Company would have the right to pursue reimbursement from the other shareholders and the right to all sublease revenues.
Guarantees
In the course of selling business entities and assets to third parties, the Company has agreed to indemnify purchasers for losses arising out of breaches of representation and warranties with respect to the business entities or assets being sold, including, in certain cases, losses arising from undisclosed liabilities or certain named litigation. Such indemnification agreements may include provisions that survive indefinitely. As of December 31, 2013, the aggregate amount of quantifiable indemnification agreements in effect for sales of business entities, assets and third-party loans was $702 million.
In addition, the Company has agreed to provide indemnification to third-party purchasers for certain losses associated with sold business entities or assets that are not limited by a contractual monetary amount. As of December 31, 2013, the Company had outstanding unlimited indemnifications in connection with the sales of certain of its business entities or assets that included tax liabilities arising prior to a purchaser's ownership of an entity or asset, defects in title at the time of sale, employee claims arising prior to closing and in some cases losses arising from certain litigation and undisclosed liabilities. These indemnification agreements survive until the applicable statutes of limitation expire or until the agreed upon contract terms expire.
As of December 31, 2013 and 2012, the Company had recorded liabilities of approximately $7 million related to indemnification agreements and management believes that it is not likely that any future indemnity claims will be significantly greater than the amounts recorded.

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Note M. Stockholders’ Equity and Statutory Accounting Practices
Common Stock Dividends
There are no restrictions on the retained earnings or net income of CNAF with regard to payment of dividends to its stockholders. However, given the holding company nature of CNAF, its ability to pay a dividend is significantly dependent on the receipt of dividends from its subsidiaries, particularly CCC, which directly or indirectly owns all significant subsidiaries. See the Statutory Accounting Practices section below for a discussion of the regulatory restrictions on CCC's availability to pay dividends.
CNAF's ability to pay dividends is indirectly limited by the minimum consolidated net worth covenant in the Company's line of credit agreement. See Note I for further discussion of the Company's debt obligations.
Statutory Accounting Practices
CNAF’s insurance subsidiaries are domiciled in various jurisdictions. These subsidiaries prepare statutory financial statements in accordance with accounting practices prescribed or permitted by the respective jurisdictions’ insurance regulators. Domestic prescribed statutory accounting practices are set forth in a variety of publications of the National Association of Insurance Commissioners (NAIC) as well as state laws, regulations and general administrative rules. These statutory accounting principles vary in certain respects from GAAP. In converting from statutory accounting principles to GAAP, the more significant adjustments include deferral of policy acquisition costs and the inclusion of net unrealized holding gains or losses in stockholders’ equity relating to certain fixed maturity securities.
The payment of dividends by CNAF's insurance subsidiaries without prior approval of the insurance department of each subsidiary’s domiciliary jurisdiction is generally limited by formula. Dividends in excess of these amounts are subject to prior approval by the respective insurance regulator.
Dividends from CCC are subject to the insurance holding company laws of the State of Illinois, the domiciliary state of CCC. Under these laws, ordinary dividends, or dividends that do not require prior approval by the Department, may be paid only from earned surplus, which is calculated by removing unrealized gains from unassigned surplus. As of December 31, 2013, CCC is in a positive earned surplus position, enabling CCC to pay approximately $715 million of dividend payments during 2014 that would not be subject to the Department’s prior approval. The actual level of dividends paid in any year is determined after an assessment of available dividend capacity, holding company liquidity and cash needs as well as the impact the dividends will have on the statutory surplus of the applicable insurance company.
Combined statutory capital and surplus and net income (loss), determined in accordance with accounting practices prescribed or permitted by insurance and/or other regulatory authorities for the Combined Continental Casualty Companies and the life company, were as follows.
Statutory Information
 
Statutory Capital and Surplus
 
Statutory Net Income (Loss)
 
December 31
 
Years ended December 31
(In millions)
2013 (b)
 
2012
 
2013 (b)
 
2012
 
2011
Combined Continental Casualty Companies (a)
$
11,137

 
$
9,998

 
$
913

 
$
391

 
$
954

Life company
597

 
556

 
48

 
44

 
29

________________
(a)
Represents the combined statutory surplus of CCC and its subsidiaries, including the life company.
(b)
Information derived from the statutory-basis financial statements to be filed with insurance regulators.

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CNAF’s domestic insurance subsidiaries are subject to risk-based capital (RBC) requirements. RBC is a method developed by the NAIC to determine the minimum amount of statutory capital appropriate for an insurance company to support its overall business operations in consideration of its size and risk profile. The formula for determining the amount of RBC specifies various factors, weighted based on the perceived degree of risk, which are applied to certain financial balances and financial activity. The adequacy of a company's actual capital is evaluated by a comparison to the RBC results, as determined by the formula. Companies below minimum RBC requirements are classified within certain levels, each of which requires specified corrective action.
The statutory capital and surplus presented above for CCC was approximately 265% and 240% of company action level RBC at December 31, 2013 and 2012. Company action level RBC is the level of RBC which triggers a heightened level of regulatory supervision. The statutory capital and surplus of the Company's foreign insurance subsidiaries, which is not significant to the overall statutory capital and surplus, also met or exceeded their respective regulatory and other capital requirements.
The Hardy insurance entities are not owned by CCC, therefore their regulatory capital is not included in the Statutory Capital and Surplus of the Combined Continental Casualty Companies presented in the table above. At December 31, 2013, Hardy's portion of Syndicate 382's capital requirement included $148 million of capital provided by CCC which is included in Combined Continental Casualty Companies' Statutory Capital and Surplus above.

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Note N. Accumulated Other Comprehensive Income (Loss) by Component
The table below displays the changes in Accumulated other comprehensive income (loss) by component for the year ended December 31, 2013.
 
Net unrealized gains (losses) on investments with OTTI losses
 
Net unrealized gains (losses) on other investments
 
Pension and postretirement benefits
 
Cumulative foreign currency translation adjustment
 
Total
Balance at December 31, 2012
$
20

 
$
1,371

 
$
(721
)
 
$
161

 
$
831

Other comprehensive income (loss) before reclassifications
6

 
(658
)
 
275

 
(11
)
 
(388
)
Amounts reclassified from accumulated other comprehensive income (loss) after tax of $0, $(10), $11, $0, and $1

 
21

 
(20
)
 

 
1

Other comprehensive income (loss) after tax of $(3), $364, $(158), $0, and $203
6

 
(679
)
 
295

 
(11
)
 
(389
)
Balance at December 31, 2013
$
26

 
$
692

 
$
(426
)
 
$
150

 
$
442

The following table displays the components of AOCI included on the Consolidated Balance Sheet for the year ended December 31, 2012.
December 31
2012
(In millions)
Tax
 
After-tax
Cumulative foreign currency translation adjustment
$

 
$
161

Pension and postretirement benefits
387

 
(721
)
Net unrealized gains (losses) on investments with OTTI losses
(11
)
 
20

Net unrealized gains (losses) on other investments
(721
)
 
1,371

Accumulated other comprehensive income (loss)
$
(345
)
 
$
831

The amount of pretax net unrealized gains (losses) on available-for-sale securities with OTTI losses reclassified out of AOCI into earnings was $(28) million and $(83) million for the years ended December 31, 2012 and 2011, with related tax benefit of $10 million and $29 million. The amount of pretax net unrealized gains (losses) on other available-for-sale securities reclassified out of AOCI into earnings was $89 million and $60 million for the years ended December 31, 2012 and 2011, with related tax (expense) benefit of $(31) million and $(21) million.
Amounts reclassified from Accumulated other comprehensive income (loss) shown above are reported in Net income (loss) as follows:
Component of AOCI
 
Consolidated Statements of Operations Line Item Affected by Reclassifications
Net unrealized gains (losses) on investments with OTTI losses
 
Net realized investment gains (losses)
Net unrealized gains (losses) on other investments
 
Net realized investment gains (losses)
Pension and postretirement benefits
 
Other operating expenses


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Table of Contents

Note O. Business Segments
The Company's core property and casualty commercial insurance operations are reported in three business segments: CNA Specialty, CNA Commercial and Hardy. CNA Specialty provides a broad array of professional, financial and specialty property and casualty products and services, primarily through insurance brokers and managing general underwriters. CNA Commercial includes property and casualty coverages sold to small businesses and middle market entities and organizations primarily through an independent agency distribution system. CNA Commercial also includes commercial insurance and risk management products sold to large corporations primarily through insurance brokers. Hardy, a specialized Lloyd's underwriter, underwrites primarily short-tail exposures in marine and aviation, non-marine property, specialty lines and property treaty reinsurance.
The Company's non-core operations are managed in two segments: Life & Group Non-Core and Corporate & Other Non-Core. Life & Group Non-Core primarily includes the results of the life and group lines of business that are in run-off. Corporate & Other Non-Core primarily includes certain corporate expenses, including interest on corporate debt, and the results of certain property and casualty business in run-off, including CNA Re and A&EP.
The accounting policies of the segments are the same as those described in Note A. The Company manages most of its assets on a legal entity basis, while segment operations are generally conducted across legal entities. As such, only insurance and reinsurance receivables, insurance reserves, deferred acquisition costs and goodwill are readily identifiable for all individual segments. Distinct investment portfolios are not maintained for every individual segment; accordingly, allocation of assets to each segment is not performed. Therefore, a significant portion of net investment income and realized investment gains or losses are allocated primarily based on each segment's net carried insurance reserves, as adjusted. All significant intersegment income and expense has been eliminated. Income taxes have been allocated on the basis of the taxable income of the segments.
Approximately 8.9%, 9.2% and 8.8% of the Company's direct written premiums were derived from outside the United States for the years ended December 31, 2013, 2012 and 2011.
In the following tables, certain financial measures are presented to provide information used by management to monitor the Company's operating performance. Management utilizes these financial measures to monitor the Company's insurance operations and investment portfolio. Net operating income, which is derived from certain income statement amounts, is used by management to monitor performance of the Company's insurance operations. The Company's investment portfolio is monitored by management through analysis of various factors including unrealized gains and losses on securities, portfolio duration and exposure to market and credit risk. Based on such analyses, the Company may recognize an OTTI loss on an investment security in accordance with its policy, or sell a security, which may produce realized gains and losses.
Net operating income (loss) is calculated by excluding from net income (loss) attributable to CNA the after-tax effects of 1) net realized investment gains or losses, 2) income or loss from discontinued operations and 3) any cumulative effects of changes in accounting guidance. The calculation of net operating income excludes net realized investment gains or losses because net realized investment gains or losses are largely discretionary, except for some losses related to OTTI, and are generally driven by economic factors that are not necessarily consistent with key drivers of underwriting performance, and are therefore not considered an indication of trends in insurance operations.
The Company's results of operations and selected balance sheet items by segment are presented in the following tables.


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Table of Contents

Year ended December 31, 2013
CNA
Specialty
 
CNA
Commercial
 
Hardy
 
Life &
Group
Non-Core
 
Corporate
& Other
Non-Core
 
 
 
 
(In millions)
 
 
 
 
 
Eliminations
 
Total
Net written premiums (a)
$
3,091

 
$
3,312

 
$
396

 
$
552

 
$
(1
)
 
$
(2
)
 
$
7,348

Operating revenues
 

 
 

 
 
 
 

 
 

 
 

 
 

Net earned premiums
$
3,004

 
$
3,350

 
$
361

 
$
559

 
$
(1
)
 
$
(2
)
 
$
7,271

Net investment income
657

 
927

 
4

 
830

 
32

 

 
2,450

Other revenues
257

 
96

 

 
(2
)
 
12

 
(2
)
 
361

Total operating revenues
3,918

 
4,373

 
365

 
1,387

 
43

 
(4
)
 
10,082

Claims, Benefits and Expenses
 

 
 

 
 
 
 

 
 

 
 

 
 

Net incurred claims and benefits
1,704

 
2,475

 
162

 
1,395

 
191

 

 
5,927

Policyholders’ dividends
6

 
7

 

 
7

 

 

 
20

Amortization of deferred acquisition costs
628

 
600

 
106

 
28

 

 

 
1,362

Other insurance related expenses
272

 
547

 
69

 
134

 
(3
)
 
(2
)
 
1,017

Other expenses
236

 
26

 
19

 
12

 
183

 
(2
)
 
474

Total claims, benefits and expenses
2,846

 
3,655

 
356

 
1,576

 
371

 
(4
)
 
8,800

Operating income (loss) from continuing operations before income tax
1,072

 
718

 
9

 
(189
)
 
(328
)
 

 
1,282

Income tax (expense) benefit on operating income (loss)
(365
)
 
(250
)
 
1

 
131

 
118

 

 
(365
)
Net operating income (loss) from continuing operations attributable to CNA
707

 
468

 
10

 
(58
)
 
(210
)
 

 
917

Net realized investment gains (losses), pretax
(3
)
 
(13
)
 
1

 
37

 
9

 

 
31

Income tax (expense) benefit on net realized investment gains (losses)
1

 
4

 

 
(13
)
 
(3
)
 

 
(11
)
Net realized investment gains (losses)
(2
)
 
(9
)
 
1

 
24

 
6

 

 
20

Net income (loss) from continuing operations attributable to CNA
$
705

 
$
459

 
$
11

 
$
(34
)
 
$
(204
)
 
$

 
$
937

____________________
(a)
Related to business in property and casualty companies only.


December 31, 2013
 
 
 
 
 
 
 
 
 
 
 
 
 
(In millions)
 
 
 
 
 
 
 
 
 
 
 
 
 
Reinsurance receivables
$
546

 
$
1,075

 
$
197

 
$
1,203

 
$
3,067

 
$

 
$
6,088

Insurance receivables
$
775

 
$
1,099

 
$
176

 
$
11

 
$
2

 
$

 
$
2,063

Deferred acquisition costs
$
318

 
$
257

 
$
49

 
$

 
$

 
$

 
$
624

Goodwill
$
117

 
$

 
$
38

 
$

 
$

 
$

 
$
155

Insurance reserves
 
 
 
 
 
 
 
 
 
 
 
 
 

Claim and claim adjustment expenses
$
6,689

 
$
10,649

 
$
386

 
$
3,058

 
$
3,307

 
$

 
$
24,089

Unearned premiums
1,805

 
1,536

 
249

 
128

 

 

 
3,718

Future policy benefits

 

 

 
10,471

 

 

 
10,471

Policyholders’ funds
9

 
15

 

 
92

 

 

 
116


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Table of Contents

Year ended December 31, 2012
CNA
Specialty
 
CNA
Commercial
 
Hardy(b)
 
Life &
Group
Non-Core
 
Corporate
& Other
Non-Core
 
 
 
 
(In millions)
 
 
 
 
Eliminations
 
Total
Net written premiums (a)
$
2,924

 
$
3,373

 
$
117

 
$
553

 
$
(1
)
 
$
(2
)
 
$
6,964

Operating revenues
 

 
 

 
 
 
 

 
 

 
 

 
 

Net earned premiums
$
2,898

 
$
3,306

 
$
120

 
$
560

 
$

 
$
(2
)
 
$
6,882

Net investment income
592

 
854

 
3

 
801

 
32

 

 
2,282

Other revenues
230

 
40

 
1

 
34

 
16

 
(1
)
 
320

Total operating revenues
3,720

 
4,200

 
124

 
1,395

 
48

 
(3
)
 
9,484

Claims, Benefits and Expenses
 

 
 
 
 
 
 

 
 

 
 

 
 

Net incurred claims and benefits
1,831

 
2,574

 
72

 
1,406

 
(16
)
 

 
5,867

Policyholders’ dividends
2

 
11

 

 
16

 

 

 
29

Amortization of deferred acquisition costs
614

 
588

 
44

 
28

 

 

 
1,274

Other insurance related expenses
301

 
578

 
25

 
144

 
3

 
(2
)
 
1,049

Other expenses
206

 
36

 
9

 
23

 
183

 
(1
)
 
456

Total claims, benefits and expenses
2,954

 
3,787

 
150

 
1,617

 
170

 
(3
)
 
8,675

Operating income (loss) from continuing operations before income tax
766

 
413

 
(26
)
 
(222
)
 
(122
)
 

 
809

Income tax (expense) benefit on operating income (loss)
(262
)
 
(136
)
 
3

 
132

 
41

 

 
(222
)
Net operating income (loss) from continuing operations attributable to CNA
504

 
277

 
(23
)
 
(90
)
 
(81
)
 

 
587

Net realized investment gains (losses), pretax
22

 
38

 
(1
)
 

 
4

 

 
63

Income tax (expense) benefit on net realized investment gains (losses)
(9
)
 
(11
)
 

 

 
(2
)
 

 
(22
)
Net realized investment gains (losses) 
13

 
27

 
(1
)
 

 
2

 

 
41

Net income (loss) from continuing operations attributable to CNA
$
517

 
$
304

 
$
(24
)
 
$
(90
)
 
$
(79
)
 
$

 
$
628

____________________
(a)
Related to business in property and casualty companies only.
(b)
Included from date of acquisition.

December 31, 2012
 
 
 
 
 
 
 
 
 
 
 
 
 
(In millions)
 
 
 
 
 
 
 
 
 
 
 
 
 
Reinsurance receivables
$
665

 
$
1,155

 
$
294

 
$
1,273

 
$
2,844

 
$

 
$
6,231

Insurance receivables
$
673

 
$
1,116

 
$
181

 
$
9

 
$
4

 
$

 
$
1,983

Deferred acquisition costs
$
300

 
$
269

 
$
29

 
$

 
$

 
$

 
$
598

Goodwill
$
117

 
$

 
$
37

 
$

 
$

 
$

 
$
154

Insurance reserves
 
 
 
 
 
 
 
 
 
 
 
 
 

Claim and claim adjustment expenses
$
6,748

 
$
11,326

 
$
521

 
$
3,006

 
$
3,162

 
$

 
$
24,763

Unearned premiums
1,685

 
1,569

 
222

 
134

 

 

 
3,610

Future policy benefits

 

 

 
11,475

 

 

 
11,475

Policyholders’ funds
8

 
15

 

 
134

 

 

 
157


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Table of Contents

Year ended December 31, 2011
CNA
Specialty
 
CNA
Commercial
 
Life &
Group
Non-Core
 
Corporate
& Other
Non-Core
 
 
 
 
(In millions)
 
 
 
 
Eliminations
 
Total
Net written premiums (a)
$
2,872

 
$
3,350

 
$
577

 
$
2

 
$
(3
)
 
$
6,798

Operating revenues
 

 
 

 
 

 
 

 
 

 
 

Net earned premiums
$
2,796

 
$
3,240

 
$
569

 
$
1

 
$
(3
)
 
$
6,603

Net investment income
500

 
763

 
759

 
32

 

 
2,054

Other revenues
221

 
54

 
13

 
6

 

 
294

Total operating revenues
3,517

 
4,057

 
1,341

 
39

 
(3
)
 
8,951

Claims, Benefits and Expenses
 

 
 
 
 

 
 

 
 

 
 

Net incurred claims and benefits
1,657

 
2,296

 
1,526

 
(3
)
 

 
5,476

Policyholders’ dividends
(3
)
 
8

 
8

 

 

 
13

Amortization of deferred acquisition costs
568

 
585

 
23

 

 

 
1,176

Other insurance related expenses
294

 
540

 
143

 
6

 
(3
)
 
980

Other expenses
191

 
53

 
19

 
170

 

 
433

Total claims, benefits and expenses
2,707

 
3,482

 
1,719

 
173

 
(3
)
 
8,078

Operating income (loss) from continuing operations before income tax
810

 
575

 
(378
)
 
(134
)
 

 
873

Income tax (expense) benefit on operating income (loss)
(281
)
 
(204
)
 
170

 
68

 

 
(247
)
Net operating (income) loss, after-tax, attributable to noncontrolling interests
(12
)
 
(4
)
 

 

 

 
(16
)
Net operating income (loss) from continuing operations attributable to CNA
517

 
367

 
(208
)
 
(66
)
 

 
610

Net realized investment gains (losses), pretax
(5
)
 
16

 
(7
)
 
(6
)
 

 
(2
)
Income tax (expense) benefit on net realized investment gains (losses)
2

 
(2
)
 
2

 
3

 

 
5

Net realized investment gains (losses)
(3
)
 
14

 
(5
)
 
(3
)
 

 
3

Net income (loss) from continuing operations attributable to CNA
$
514

 
$
381

 
$
(213
)
 
$
(69
)
 
$

 
$
613

____________________
(a)
Related to business in property and casualty companies only.


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The following table provides revenue by line of business for each reportable segment. Revenues are comprised of operating revenues and net realized investment gains and losses.
Revenues by Line of Business
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
CNA Specialty
 
 
 
 
 
International
$
239

 
$
220

 
$
210

Management & Professional Liability
2,836

 
2,723

 
2,541

Surety
490

 
485

 
472

Warranty & Alternative Risks
350

 
314

 
289

CNA Specialty revenues
3,915

 
3,742

 
3,512

CNA Commercial
 

 
 

 
 

Commercial Insurance
3,230

 
3,200

 
2,953

International
376

 
369

 
539

Small Business
754

 
669

 
581

CNA Commercial revenues
4,360

 
4,238

 
4,073

Hardy revenues
366

 
123

 
 
Life & Group Non-Core
 

 
 

 
 

Health
1,192

 
1,120

 
1,093

Life & Annuity
232

 
239

 
229

Other

 
36

 
12

Life & Group Non-Core revenues
1,424

 
1,395

 
1,334

Corporate & Other Non-Core revenues
52

 
52

 
33

Eliminations
(4
)
 
(3
)
 
(3
)
Total revenues
$
10,113

 
$
9,547

 
$
8,949


Note P. Quarterly Financial Data (Unaudited)
The following tables set forth unaudited quarterly financial data for the years ended December 31, 2013 and 2012.
Quarterly Financial Data
2013
 
 
 
 
 
 
 
 
 
(In millions, except per share data)
First
 
Second
 
Third
 
Fourth
 
Full Year
Revenues
$
2,503

 
$
2,493

 
$
2,504

 
$
2,613

 
$
10,113

Net income (loss) attributable to CNA
$
250

 
$
194

 
$
272

 
$
221

 
$
937

Basic earnings (loss) per share attributable to CNA common stockholders
$
0.93

 
$
0.72

 
$
1.01

 
$
0.82

 
$
3.48

Diluted earnings (loss) per share attributable to CNA common stockholders (a)
$
0.93

 
$
0.72

 
$
1.01

 
$
0.82

 
$
3.47


2012
 
 
 
 
 
 
 
 
 
(In millions, except per share data)
First
 
Second
 
Third
 
Fourth
 
Full Year
Revenues
$
2,401

 
$
2,246

 
$
2,466

 
$
2,434

 
$
9,547

Net income (loss) attributable to CNA
$
250

 
$
166

 
$
221

 
$
(9
)
 
$
628

Basic and diluted earnings (loss) per share attributable to CNA common stockholders (a)
$
0.93

 
$
0.62

 
$
0.82

 
$
(0.03
)
 
$
2.33

____________________
(a)
Due to the averaging of shares, quarterly earnings per share do not add to the total for the full year.

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Table of Contents

Note Q. Related Party Transactions
The Company reimburses Loews, or pays directly, for management fees, travel and related expenses, software fees, and expenses of investment facilities and services provided to the Company. The amounts reimbursed or paid by the Company were $39 million for the years ended December 31, 2013 and 2012, and $38 million for the year ended December 31, 2011. The CNA Tax Group is included in the consolidated federal income tax return of Loews and its eligible subsidiaries. See Note E for a detailed description of the income tax agreement with Loews. In addition, the Company writes, at standard rates, a limited amount of insurance for Loews and its subsidiaries. The earned premiums for the years ended December 31, 2013, 2012 and 2011 were $2 million in each year.
CNA previously sponsored a stock ownership plan whereby the Company financed the purchase of Company common stock by certain former officers, including executive officers. Interest charged on the principal amount of these outstanding stock purchase loans is generally equivalent to the short term applicable federal rate, compounded semi-annually, in effect on the disbursement date of the loan. Loans made pursuant to the plan are generally full recourse and are secured by the stock purchased. The loans were originally issued with a ten-year maturity date, and the majority of the remaining loans have been extended with current terms maturing through May 2016.
Note R. Subsequent Event
On February 10, 2014, the Company entered into a definitive agreement to sell the majority of its run-off annuity and pension deposit business, through the sale of the common stock of CAC, and a 100% coinsurance agreement on a separate small block of annuity business outside of CAC.
The business being sold is currently reported within the Life & Group Non-Core segment. As of December 31, 2013, gross insurance reserves for this business were approximately $3.4 billion. Results for this business were net income of approximately $31 million and $8 million for the years ended December 31, 2013 and 2012, and a net loss of approximately $124 million for the year ended December 31, 2011.
The sale is subject to regulatory approvals and other customary closing conditions and is expected to close in the first half of 2014. An impairment loss of approximately $220 million, after-tax, will be recorded in the first quarter of 2014.  This business will be reported as discontinued operations in the first quarter of 2014.

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Stockholders of
CNA Financial Corporation
Chicago, Illinois
We have audited the accompanying consolidated balance sheets of CNA Financial Corporation (an affiliate of Loews Corporation) and subsidiaries (the “Company”) as of December 31, 2013 and 2012, and the related consolidated statements of operations, comprehensive income, cash flows, and stockholders' equity for each of the three years in the period ended December 31, 2013. Our audits also included the financial statement schedules listed in the Index at Item 15. We also have audited the Company's internal control over financial reporting as of December 31, 2013, based on criteria established in Internal Control - Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission. The Company's management is responsible for these financial statements and financial statement schedules, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on these financial statements and financial statement schedules and an opinion on the Company's internal control over financial reporting based on our audits.
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.
A company's internal control over financial reporting is a process designed by, or under the supervision of, the company's principal executive and principal financial officers, or persons performing similar functions, and effected by the company's board of directors, management, and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the financial statements.
Because of the inherent limitations of internal control over financial reporting, including the possibility of collusion or improper management override of controls, material misstatements due to error or fraud may not be prevented or detected on a timely basis. Also, projections of any evaluation of the effectiveness of the internal control over financial reporting to future periods are subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

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In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 2013 and 2012, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2013, in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion, such financial statement schedules, when considered in relation to the basic consolidated financial statements taken as a whole, present fairly, in all material respects, the information set forth therein. Also, in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2013, based on the criteria established in Internal Control - Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

/s/ DELOITTE & TOUCHE LLP
Chicago, Illinois

February 19, 2014

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MANAGEMENT'S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING
The management of CNA Financial Corporation (CNAF or the Company) is responsible for establishing and maintaining adequate internal control over financial reporting. CNAF's internal control system was designed to provide reasonable assurance to the Company's management, its Audit Committee and Board of Directors regarding the preparation and fair presentation of published financial statements.
There are inherent limitations to the effectiveness of any internal control or system of control, however well designed, including the possibility of human error and the possible circumvention or overriding of such controls or systems. Moreover, because of changing conditions the reliability of internal controls may vary over time. As a result even effective internal controls can provide no more than reasonable assurance with respect to the accuracy and completeness of financial statements and their process of preparation.
CNAF management assessed the effectiveness of the Company's internal control over financial reporting as of December 31, 2013. In making this assessment, it has used the criteria set forth by the 1992 Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control - Integrated Framework. Based on those criteria and our assessment we believe that, as of December 31, 2013, the Company's internal control over financial reporting was effective.
CNAF's independent registered public accountant, Deloitte & Touche LLP, has issued an audit report on the Company's internal control over financial reporting. This report appears on page 125.
CNA Financial Corporation
Chicago, Illinois
February 19, 2014

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ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
None.
ITEM 9A. CONTROLS AND PROCEDURES
As of December 31, 2013, the Company's management, including the Company's Chief Executive Officer (CEO) and Chief Financial Officer (CFO), conducted an evaluation of the effectiveness of the Company's disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)). Based on this evaluation, the CEO and CFO have concluded that the Company's disclosure controls and procedures are effective.
Pursuant to Section 404 of the Sarbanes-Oxley Act of 2002, and the implementing rules of the Securities and Exchange Commission, the Company included a report of management's assessment of the design and effectiveness of its internal controls as part of this Annual Report on Form 10-K for the fiscal year ended December 31, 2013. Management's report and the independent registered public accounting firm's attestation report are included in Part II, Item 8 under the captions entitled “Management's Report on Internal Control Over Financial Reporting” and “Report of Independent Registered Public Accounting Firm” and are incorporated herein by reference.
There has been no change in the Company’s internal control over financial reporting (as defined in Rules 13a-15 (f) and 15d-15(f) under the Exchange Act) during the quarter ended December 31, 2013 that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting.
ITEM 9B. OTHER INFORMATION
None.

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PART III
ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
EXECUTIVE OFFICERS OF THE REGISTRANT
NAME
POSITION AND OFFICES HELD WITH REGISTRANT
AGE
FIRST BECAME EXECUTIVE OFFICER OF CNA
PRINCIPAL OCCUPATION DURING PAST FIVE YEARS
Thomas F. Motamed
Chief Executive Officer, CNA Financial Corporation
65

2009
Chief Executive Officer of CNA Financial Corporation since January 1, 2009. From December 2002 to June 2008, Vice Chairman and Chief Operating Officer of The Chubb Corporation and President and Chief Operating Officer of Chubb & Son.
D. Craig Mense
Executive Vice President & Chief Financial Officer, CNA Financial Corporation
62

2004
Executive Vice President and Chief Financial Officer of CNA Financial Corporation.
George R. Fay
Executive Vice President, Worldwide Property & Casualty Claim of the CNA insurance companies
65

2010
Executive Vice President, Worldwide Property & Casualty Claim of the CNA insurance companies.
Larry A. Haefner
Executive Vice President & Chief Actuary of the CNA insurance companies
57

2008
Executive Vice President & Chief Actuary of the CNA insurance companies since April 2008. From October 2004 to April 2008, Vice President & Chief Actuary, Middle Market Business of The Travelers Insurance Companies.
Jonathan D. Kantor
Executive Vice President, General Counsel and Secretary, CNA Financial Corporation
58

1997
Executive Vice President, General Counsel and Secretary of CNA Financial Corporation.
Robert A. Lindemann
President and Chief Operating Officer, CNA Commercial of the CNA insurance companies
60

2010
President and Chief Operating Officer, CNA Commercial of the CNA insurance companies since August 2009. From September 2004 to August 2009, Chief Operating Officer, Commercial Markets and President, Middle Markets of Zurich Financial Services North America.
Thomas Pontarelli
Executive Vice President & Chief Administration Officer of the CNA insurance companies
64

2009
Executive Vice President & Chief Administration Officer of the CNA insurance companies.
Timothy J. Szerlong
President, Worldwide Field Operations of the CNA insurance companies
61

2010
President, Worldwide Field Operations of the CNA insurance companies since September 2009. From June 1974 to August 2009, held various positions at The Chubb Corporation including Senior Vice President and Eastern U.S. Field Operations Officer.
Mark I. Herman
President and Chief Operating Officer, CNA Specialty of the CNA insurance companies
55

2013
President and Chief Operating Officer, CNA Specialty of the CNA insurance companies since January 1, 2013. Insurance Industry Consultant from June 2011 to December 2012. Chief Executive Officer at Everest National Insurance Company from July 2010 through May 2011. President of Everest Specialty Underwriters from March 2009 to July 2010. Non-Executive Chairman of Valiant Insurance Group from March 2008 until March 2009.
Officers are elected and hold office until their successors are elected and qualified, and are subject to removal by the Board of Directors. Additional information required in Part III, Item 10 has been omitted as we intend to include such information in our definitive proxy statement which will be filed with the Securities and Exchange Commission not later than 120 days after December 31, 2013.

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ITEM 11. EXECUTIVE COMPENSATION
Information required in Part III, Item 11 has been omitted as we intend to include such information in our definitive proxy statement which will be filed with the Securities and Exchange Commission not later than 120 days after December 31, 2013.
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
Equity Compensation Plan
The table below provides the securities authorized for issuance under equity compensation plans. Performance share units are included at the maximum potential payout percentage.
Executive Compensation Information
December 31, 2013
Number of securities to be issued upon exercise of outstanding options, warrants and rights
 
Weighted average exercise price of outstanding options, warrants and rights
 
Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column (a))
Plan Category
(a)
 
(b)
 
(c)
Equity compensation plans approved by security holders
2,385,448

 
$
28.04

 
1,456,438

Equity compensation plans not approved by security holders

 

 

Total
2,385,448

 
$
28.04

 
1,456,438

Additional information required in Part III, Item 12 has been omitted as we intend to include such information in our definitive proxy statement which will be filed with the Securities and Exchange Commission not later than 120 days after December 31, 2013.
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
Information required in Part III, Item 13 has been omitted as we intend to include such information in our definitive proxy statement which will be filed with the Securities and Exchange Commission not later than 120 days after December 31, 2013.
ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES
Information required in Part III, Item 14 has been omitted as we intend to include such information in our definitive proxy statement which will be filed with the Securities and Exchange Commission not later than 120 days after December 31, 2013.

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PART IV
ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES
(1)    FINANCIAL STATEMENTS:
 
 
Page Number
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(2)    FINANCIAL STATEMENT SCHEDULES:
 
Schedule I
 
 
Schedule II
 
 
Schedule III
 
 
Schedule IV
 
 
Schedule V
 
 
Schedule VI
 
(3)    EXHIBITS:
 
Description of Exhibit
Exhibit Number
 
(3
)
Articles of incorporation and by-laws:
 
 
 
 
 
 
 
Certificate of Incorporation of CNA Financial Corporation, as amended May 6, 1987 (Exhibit 3.1 to Form S-8 filed October 9, 1998 incorporated herein by reference)
3.1

 
 
 
 
 
 
Certificate of Amendment of Certificate of Incorporation, dated May 14, 1998 (Exhibit 3.1a to 2006 Form 10-K incorporated herein by reference)

3.1.1

 
 
 
 
 
 
Certificate of Amendment of Certificate of Incorporation, dated May 10, 1999 (Exhibit 3.1 to 1999 Form 10-K incorporated herein by reference)
3.1.2

 
 
 
 
 
 
By-Laws of CNA Financial Corporation, as amended October 24, 2012 (Exhibit 3.1 to Form 8-K filed October 24, 2012 incorporated herein by reference)
3.2

 

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(4
)
Instruments defining the rights of security holders, including indentures:*
 
 
 
 
 
 
 
Registration Rights Agreement, dated August 8, 2006, between CNA Financial Corporation and Loews Corporation (Exhibit 10.1 to August 8, 2006 Form 8-K incorporated herein by reference)
4.1

 
 
 
 
 
(10
)
Material contracts:
 
 
 
 
 
 
 
Credit Agreement among CNA Financial Corporation, Wells Fargo Securities, LLC, J.P. Morgan Securities LLC, Wells Fargo Bank N.A., JPMorgan Chase Bank N.A., Citibank N.A., U.S. Bank N.A., The Northern Trust Company and other lenders named therein, dated April 19, 2012 (Exhibit 99.1 to April 19, 2012 Form 8-K incorporated herein by reference)
10.1

 
 
 
 
 
 
Federal Income Tax Allocation Agreement, dated February 29, 1980 between CNA Financial Corporation and Loews Corporation (Exhibit 10.2 to 1987 Form 10-K incorporated herein by reference)
10.2

 
 
 
 
 
 
Investment Facilities and Services Agreement, dated January 1, 2006, by and among Loews/CNA Holdings, Inc., CNA Financial Corporation and the Participating Subsidiaries (Exhibit 10.3 to 2007 Form 10-K incorporated herein by reference)
10.3

 
 
 
 
 
 
Amendment to Investment Facilities and Services Agreement, dated January 1, 2007, by and among Loews/CNA Holdings, Inc. and CNA Financial Corporation (Exhibit 10.3.1 to 2007 Form 10-K incorporated herein by reference)
10.3.1

 
 
 
 
 
 
CNA Financial Corporation Incentive Compensation Plan, as amended and restated, effective as of January 1, 2010 (Exhibit A to Form DEF 14A, filed April 2, 2010, incorporated herein by reference)
10.4

+ 
 
 
 
 
 
CNA Supplemental Executive Retirement Plan, restated as of January 1, 2009 (Exhibit 10.7 to 2008 Form 10-K incorporated herein by reference)
10.5

+ 
 
 
 
 
 
First Amendment to the CNA Supplemental Executive Retirement Plan, dated December 23, 2009 (Exhibit 10.8.1 to 2009 Form 10-K incorporated herein by reference)
10.5.1

+ 
 
 
 
 
 
Second Amendment to the CNA Supplemental Executive Retirement Plan, dated February 25, 2010 (Exhibit 10.7.2 to 2011 Form 10-K incorporated herein by reference)
10.5.2

+ 
 
 
 
 
 
CNA Supplemental Executive Savings and Capital Accumulation Plan, restated as of January 1, 2009 (Exhibit 10.8 to 2008 Form 10-K incorporated herein by reference)
10.6

+ 
 
 
 
 
 
First Amendment to the CNA Supplemental Executive Savings and Capital Accumulation Plan, dated July 28, 2009 (Exhibit 10.8.1 to 2011 Form 10-K incorporated herein by reference)
10.6.1

+ 
 
 
 
 

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Second Amendment to the CNA Supplemental Executive Savings and Capital Accumulation Plan, dated December 14, 2010 (Exhibit 10.8.2 to 2011 Form 10-K incorporated herein by reference)
10.6.2

+ 
 
 
 
 
 
Third Amendment to the CNA Supplemental Executive Savings and Capital Accumulation Plan, dated November 29, 2011 (Exhibit 10.8.3 to 2011 Form 10-K incorporated herein by reference)
10.6.3

+ 
 
 
 
 
 
CNA Supplemental Executive Savings and Capital Accumulation Plan Trust, dated November 29, 2011 (Exhibit 10.9 to 2011 Form 10-K incorporated herein by reference)
10.7

+ 
 
 
 
 
 
Award Letter and Award Terms to Thomas F. Motamed for Restricted Stock Units (Exhibit 10.10 to 2010 Form 10-K incorporated herein by reference)
10.8

+ 
 
 
 
 
 
Form of Award Letter to Executive Officers, along with Form of Award Terms, for the Long-Term Incentive Cash Plan (Exhibit 10.1 to June 30, 2010 Form 10-Q incorporated herein by reference)
10.9

+ 
 
 
 
 
 
Form of Award Letter to Executive Officers, along with Form of Award Terms, relating to Stock Appreciation Rights (Exhibit 10.11.2 to 2010 Form 10-K incorporated herein by reference)
10.10

+ 
 
 
 
 
 
Employment Agreement, dated May 22, 2008, by and between CNA Financial Corporation and Thomas F. Motamed (Exhibit 10.1 to June 30, 2008 Form 10-Q incorporated herein by reference)
10.11

+ 
 
 
 
 
 
First Amendment to Employment Agreement, dated October 24, 2008, by and between CNA Financial Corporation and Thomas F. Motamed (Exhibit 10.6 to September 30, 2008 Form 10-Q incorporated herein by reference)
10.11.1

+ 
 
 
 
 
 
Second Amendment to Employment Agreement, dated March 3, 2010, by and between CNA Financial Corporation and Thomas F. Motamed (Exhibit 10.1 to March 31, 2010 Form 10-Q incorporated herein by reference)
10.11.2

+ 
 
 
 
 
 
Third Amendment to Employment Agreement, dated September 8, 2011, by and between CNA Financial Corporation and Thomas F. Motamed (Exhibit 10.1 to Form 8-K filed September 8, 2011 incorporated herein by reference)
10.11.3

+ 
 
 
 
 
 
Letter Agreement, dated February 22, 2011, by and between Continental Casualty Company and D. Craig Mense (Exhibit 10.1 to Form 8-K filed February 25, 2011 incorporated herein by reference)
10.12

+ 
 
 
 
 
 
Letter Agreement, dated April 4, 2011, by and between Continental Casualty Company and Jonathan D. Kantor (Exhibit 10.1 to Form 8-K filed April 6, 2011 incorporated herein by reference)
10.13

+ 
 
 
 
 
 
General Release and Settlement Agreement, dated December 26, 2012, by and between Continental Casualty Company and Peter W. Wilson (Exhibit 10.1 to Form 8-K filed December 28, 2012 incorporated herein by reference)
10.14

+ 
 
 
 
 
 
Letter Agreement, dated August 25, 2009, by and between Continental Casualty Company and Timothy Szerlong
10.15

+ 

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Master Transaction Agreement, dated July 14, 2010, among Continental Casualty Company, The Continental Insurance Company, Continental Reinsurance Corporation International, Ltd., CNA Insurance Company Limited, National Indemnity Company and, solely for purposes of Sections 5.19 and 7.3(b) thereof, Berkshire Hathaway Inc. (Exhibit 10.1 to Form 8-K filed July 16, 2010 incorporated herein by reference)
10.16

 
 
 
 
 
 
Administrative Services Agreement, dated August 31, 2010, among Continental Casualty Company, The Continental Insurance Company, Continental Reinsurance Corporation International, Ltd., CNA Insurance Company Limited and National Indemnity Company (Exhibit 10.1 to Form 8-K filed September 1, 2010 incorporated herein by reference)
10.17

 
 
 
 
 
 
Collateral Trust Agreement, dated August 31, 2010, among Continental Casualty Company, The Continental Insurance Company, Continental Reinsurance Corporation International, Ltd., CNA Insurance Company Limited, National Indemnity Company and Wells Fargo Bank, National Association (Exhibit 10.2 to Form 8-K filed September 1, 2010 incorporated herein by reference)
10.18

 
 
 
 
 
 
Loss Portfolio Transfer Reinsurance Agreement, dated August 31, 2010, among Continental Casualty Company, The Continental Insurance Company, Continental Reinsurance Corporation International, Ltd., CNA Insurance Company Limited and National Indemnity Company (Exhibit 10.3 to Form 8-K filed September 1, 2010 incorporated herein by reference)
10.19

 
 
 
 
 
 
Amendment No. 1 to the Master Transaction Agreement, dated August 31, 2010, among Continental Casualty Company, The Continental Insurance Company, Continental Reinsurance Corporation International, Ltd., CNA Insurance Company Limited and National Indemnity Company (Exhibit 10.4 to Form 8-K filed September 1, 2010 incorporated herein by reference)
10.20

 
 
 
 
 
 
Parental Guarantee Agreement, dated August 31, 2010, made by Berkshire Hathaway Inc. in favor of Continental Casualty Company, The Continental Insurance Company, Continental Reinsurance Corporation International, Ltd. and CNA Insurance Company Limited (Exhibit 10.5 to Form 8-K filed September 1, 2010 incorporated herein by reference)
10.21

 
 
 
 
 
(21
)
Subsidiaries of the Registrant
 
 
 
 
 
 
 
List of subsidiaries of the Registrant
21.1

 
 
 
 
 
(23
)
Consent of Experts and Counsel
 
 
 
 
 
 
 
Consent of Independent Registered Public Accounting Firm
23.1

 
 
 
 
 
(31
)
Rule 13a-14(a)/15d-14(a) Certifications
 
 
 
 
 
 
 
Certification of Chief Executive Officer
31.1

 
 
 
 

 
 
Certification of Chief Financial Officer
31.2

 
 
 
 

 
(32
)
Section 1350 Certifications
 
 
 
 
 
 
 
Written Statement of the Chief Executive Officer of CNA Financial Corporation Pursuant to 18 U.S.C. Section 1350 (As adopted by Section 906 of the Sarbanes-Oxley Act of 2002)
32.1

 

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Written Statement of the Chief Financial Officer of CNA Financial Corporation Pursuant to 18 U.S.C. Section 1350 (As adopted by Section 906 of the Sarbanes-Oxley Act of 2002)
32.2

 
 
 
 
 
(101
)
XBRL - Interactive Data File
 
 
 
 
 
 
 
XBRL Instance Document
101.INS

 
 
 
 
 
 
XBRL Taxonomy Extension Schema
101.SCH

 
 
 
 
 
 
XBRL Taxonomy Extension Calculation Linkbase
101.CAL

 
 
 
 
 
 
XBRL Taxonomy Extension Definition Linkbase
101.DEF

 
 
 
 
 
 
XBRL Taxonomy Label Linkbase
101.LAB

 
 
 
 
 
 
XBRL Taxonomy Extension Presentation Linkbase
101.PRE

 
 
 
 
 
 
* CNA Financial Corporation hereby agrees to furnish to the Commission upon request copies of instruments with respect to long term debt, pursuant to Item 601(b)(4) (iii) of Regulation S-K.
 
 
 
 
 
 
+ Management contract or compensatory plan or arrangement.
 
 
 
 
 
 
Except for Exhibits 10.15, 21.1, 23.1, 31.1, 31.2, 32.1, 32.2, and the XBRL documents as discussed in the note above, the exhibits above are not included in this Report, but are on file with the SEC.
 


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SCHEDULE I. SUMMARY OF INVESTMENTS - OTHER THAN INVESTMENTS IN RELATED PARTIES
Incorporated herein by reference to Note B to the Consolidated Financial Statements included under Item 8.
SCHEDULE II. CONDENSED FINANCIAL INFORMATION OF REGISTRANT (PARENT COMPANY)
CNA Financial Corporation
Statements of Operations and Comprehensive Income
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Revenues
 
 
 
 
 
Net investment income
$
1

 
$
1

 
$
1

Net realized investment gains (losses)
4

 
4

 
(9
)
Other income

 
9

 
40

Total revenues
5

 
14

 
32

Expenses
 
 
 
 
 
Administrative and general
(7
)
 
1

 
3

Interest
165

 
164

 
167

Total expenses
158

 
165

 
170

Loss from operations before income taxes and equity in net income of subsidiaries
(153
)
 
(151
)
 
(138
)
Income tax benefit
22

 
144

 
46

Loss before equity in net income of subsidiaries
(131
)
 
(7
)
 
(92
)
Equity in net income of subsidiaries
1,068

 
635

 
704

Net income
937

 
628

 
612

Equity in other comprehensive income of subsidiaries
(389
)
 
351

 
143

Total Comprehensive Income
$
548

 
$
979

 
$
755

See accompanying Notes to Condensed Financial Information as well as the Consolidated Financial Statements and accompanying Notes.

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CNA Financial Corporation
Balance Sheets
December 31
 
 
 
(In millions, except share data)
2013
 
2012
Assets
 
 
 
Investment in subsidiaries
$
14,708

 
$
14,427

Cash
1

 

Fixed maturity securities available-for-sale, at fair value (amortized cost of $1 and $2)
1

 
2

Short term investments
505

 
448

Amounts due from subsidiaries
3

 
2

Other assets
3

 
5

Total assets
$
15,221

 
$
14,884

Liabilities
 
 
 
Short term debt
$
549

 
$
3

Long term debt
1,981

 
2,527

Other liabilities
40

 
40

Total liabilities
2,570

 
2,570

Stockholders' Equity
 
 
 
Common stock ($2.50 par value; 500,000,000 shares authorized; 273,040,243 shares issued; 269,717,583 and 269,399,390 shares outstanding)
683

 
683

Additional paid-in capital
2,145

 
2,146

Retained earnings
9,495

 
8,774

Accumulated other comprehensive income
442

 
831

Treasury stock (3,322,660 and 3,640,853 shares), at cost
(91
)
 
(99
)
Notes receivable for the issuance of common stock
(23
)
 
(21
)
Total stockholders' equity
12,651

 
12,314

Total liabilities and stockholders' equity
$
15,221

 
$
14,884


See accompanying Notes to Condensed Financial Information as well as the Consolidated Financial Statements and accompanying Notes.

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CNA Financial Corporation
Statements of Cash Flows
Years ended December 31
 
 
 
 
 
(In millions)
2013
 
2012
 
2011
Cash Flows from Operating Activities
 
 
 
 
 
Net income
$
937

 
$
628

 
$
612

Adjustments to reconcile net income to net cash flows provided (used) by operating activities:
 
 
 
 
 
Equity in net income of subsidiaries
(1,068
)
 
(635
)
 
(704
)
Dividends received from subsidiaries
400

 
450

 

Net realized investment (gains) losses
(4
)
 
(4
)
 
9

Other, net
8

 
19

 
55

Total adjustments
(664
)
 
(170
)
 
(640
)
Net cash flows provided (used) by operating activities
$
273

 
$
458

 
$
(28
)
Cash Flows from Investing Activities
 
 
 
 
 
Proceeds from fixed maturity securities
$
1

 
$
1

 
$
1

Change in short term investments
(57
)
 
(156
)
 
(77
)
Capital contributions to subsidiaries
(12
)
 
(399
)
 
(38
)
Return of capital from subsidiaries

 

 
6

Repayment of surplus note by subsidiary

 
250

 
250

Other, net
4

 
4

 
1

Net cash flows provided (used) by investing activities
$
(64
)
 
$
(300
)
 
$
143

Cash Flows from Financing Activities
 
 
 
 
 
Dividends paid to common stockholders
$
(216
)
 
$
(162
)
 
$
(108
)
Proceeds from the issuance of debt

 

 
396

Repayment of debt
(3
)
 

 
(409
)
Stock options exercised
2

 
1

 
5

Other, net
9

 
3

 
1

Net cash flows used by financing activities
$
(208
)
 
$
(158
)
 
$
(115
)
Net change in cash
$
1

 
$

 
$

Cash, beginning of year

 

 

Cash, end of year
$
1

 
$

 
$

See accompanying Notes to Condensed Financial Information as well as the Consolidated Financial Statements and accompanying Notes.

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Notes to Condensed Financial Information
A. Basis of Presentation
The condensed financial information of CNA Financial Corporation (CNAF or the Parent Company) should be read in conjunction with the Consolidated Financial Statements and Notes thereto included in Item 8 of this Form 10-K. CNAF’s subsidiaries are accounted for using the equity method of accounting. Equity in net income of these subsidiaries is presented on the Condensed Statements of Operations as Equity in net income of subsidiaries. Loews owned approximately 90% of the outstanding common stock of CNAF as of December 31, 2013.
B. Commitments, Contingencies and Guarantees
In the course of selling business entities and assets to third parties, CNAF has agreed to indemnify purchasers for losses arising out of breaches of representation and warranties with respect to the business entities or assets being sold, including, in certain cases, losses arising from undisclosed liabilities or certain named litigation. Such indemnification agreements may include provisions that survive indefinitely. As of December 31, 2013, the aggregate amount of quantifiable indemnification agreements in effect for sales of business entities, assets and third-party loans was $255 million.
In addition, CNAF has agreed to provide indemnification to third-party purchasers for certain losses associated with sold business entities or assets that are not limited by a contractual monetary amount. As of December 31, 2013, CNAF had outstanding unlimited indemnifications in connection with the sales of certain of its business entities or assets that included tax liabilities arising prior to a purchaser’s ownership of an entity or asset, defects in title at the time of sale, employee claims arising prior to closing and in some cases losses arising from certain litigation and undisclosed liabilities. These indemnification agreements survive until the applicable statutes of limitation expire or until the agreed upon contract terms expire. As of December 31, 2013, CNAF has no recorded liabilities related to indemnification agreements. The Parent Company does not believe that any indemnity claim payments are likely.
In the normal course of business, CNAF has provided guarantees to holders of structured settlement annuities (SSA) provided by certain of its subsidiaries, which expire through 2120. CNAF would be required to remit SSA payments due to claimants if the primary obligor failed to perform on these contracts. The potential amount of future payments that CNAF could be required to pay under these guarantees are approximately $2 billion at December 31, 2013. The Parent Company does not believe that a payable is likely under these guarantees.

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SCHEDULE III. SUPPLEMENTARY INSURANCE INFORMATION
Incorporated herein by reference to Note O to the Consolidated Financial Statements included under Item 8.
SCHEDULE IV. REINSURANCE
Incorporated herein by reference to Note H to the Consolidated Financial Statements included under Item 8.
SCHEDULE V. VALUATION AND QUALIFYING ACCOUNTS
(In millions)
Balance at Beginning of Period
 
Charged to Costs and Expenses
 
Charged to Other Accounts (a)
 
Deductions
 
Balance at End of Period
Year ended December 31, 2013
 
 
 
 
 
 
 
 
 
Deducted from assets:
 
 
 
 
 
 
 
 
 
Allowance for doubtful accounts:
 
 
 
 
 
 
 
 
 
Insurance and reinsurance receivables
$
174

 
$
(6
)
 
$
(3
)
 
$
(10
)
 
$
155

Year ended December 31, 2012
 
 
 
 
 
 
 
 
 
Deducted from assets:
 
 
 
 
 
 
 
 
 
Allowance for doubtful accounts:
 
 
 
 
 
 
 
 
 
Insurance and reinsurance receivables
$
203

 
$
(23
)
 
$
5

 
$
(11
)
 
$
174

Year ended December 31, 2011
 
 
 
 
 
 
 
 
 
Deducted from assets:
 
 
 
 
 
 
 
 
 
Allowance for doubtful accounts:
 
 
 
 
 
 
 
 
 
Insurance and reinsurance receivables
$
285

 
$
(55
)
 
$

 
$
(27
)
 
$
203


(a)    Amount includes effects of foreign currency translation.

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SCHEDULE VI. SUPPLEMENTAL INFORMATION CONCERNING PROPERTY AND CASUALTY INSURANCE OPERATIONS
As of and for the years ended December 31
Consolidated Property and Casualty Operations
(In millions)
2013
 
2012
 
2011
Deferred acquisition costs
$
624

 
$
598

 


Reserves for unpaid claim and claim adjustment expenses
24,015

 
24,696

 


Discount deducted from claim and claim adjustment expense reserves above (based on interest rates ranging from 3.0% to 9.7%)
1,586

 
1,850

 


Unearned premiums
3,718

 
3,610

 


Net written premiums
7,348

 
6,964

 
$
6,798

Net earned premiums
7,271

 
6,881

 
6,603

Net investment income
2,240

 
2,074

 
1,845

Incurred claim and claim adjustment expenses related to current year
5,113

 
5,266

 
4,901

Incurred claim and claim adjustment expenses related to prior years
(115
)
 
(180
)
 
(429
)
Amortization of deferred acquisition costs
1,362

 
1,274

 
1,176

Paid claim and claim adjustment expenses
5,566

 
5,257

 
4,499


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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 
CNA Financial Corporation
 
 
 
Dated: February 19, 2014
By
/s/ Thomas F. Motamed
 
 
Thomas F. Motamed
Chief Executive Officer
(Principal Executive Officer)
 
 
 
Dated: February 19, 2014
By
/s/ D. Craig Mense
 
 
D. Craig Mense
Executive Vice President and
Chief Financial Officer
(Principal Financial & Accounting Officer)
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the date indicated.
Dated: February 19, 2014
By
/s/ Thomas F. Motamed
 
 
(Thomas F. Motamed, Chief Executive Officer and Chairman of the Board of Directors)
 
 
 
Dated: February 19, 2014
By
/s/ Paul J. Liska
 
 
(Paul J. Liska, Director)
 
 
 
Dated: February 19, 2014
By
/s/ Jose O. Montemayor
 
 
(Jose O. Montemayor, Director)
 
 
 
Dated: February 19, 2014
By
/s/ Don M. Randel
 
 
(Don M. Randel, Director)
 
 
 
Dated: February 19, 2014
By
/s/ Joseph Rosenberg
 
 
(Joseph Rosenberg, Director)
 
 
 
Dated: February 19, 2014
By
/s/ Andrew H. Tisch
 
 
(Andrew H. Tisch, Director)
 
 
 
Dated: February 19, 2014
By
/s/ James S. Tisch
 
 
(James S. Tisch, Director)
 
 
 
Dated: February 19, 2014
By
/s/ Marvin Zonis
 
 
(Marvin Zonis, Director)


142