PORTLAND, Ore. - March 24, 2020 - (Newswire.com)
Avamere at Bethany, an independent living, assisted living, and memory care community, earned Pinnacle Quality Insight’s 2020 Customer Experience Award. The senior living community qualified for the award in the activities category, displaying continued dedication to providing best-in-class healthcare services.
Throughout 2019, a sampling of Avamere at Bethany’s residents and their families participated in monthly telephone interviews that include open-ended questions, as well as the opportunity to rate Avamere at Bethany in specific categories.
Avamere at Bethany earned this award along with 10 other Avamere Living communities.
Each month, Avamere Living leadership review these real-time survey results to gain a better understanding of resident needs and make improvements when necessary.
“It’s an honor for our Avamere Living staff to be recognized for their dedication to quality care,” said Sarah Silva, Division President of Community-Based Care, Avamere Living. “This is a true example of our phenomenal team living our mission to enhance the life of every person we serve.”
By qualifying for the Pinnacle Customer Experience Award, Avamere at Bethany has satisfied the rigorous demand of scoring in the top 15% of senior living communities nationwide across a 12-month average. Earning this prestigious award aligns with Avamere’s Quality Priority, a focus on providing quality care and receiving outstanding feedback from residents, patients, and family members.
About the Avamere Family of Companies
Founded in 1995 and based in Wilsonville, Oregon, the Avamere Family of Companies provides assisted living, independent living, memory care, rehabilitation, home care, transitional care, and more. Today, Avamere’s diverse companies operate in over 250 locations across 19 states with over 8,800 employees. Avamere is proud to be considered one of Oregon’s most admired companies as it continues to serve its valued patients and residents. For more information, please visit avamere.com.
Avamere Family of Companies
25115 SW Parkway Ave., Suite B
Wilsonville, OR 97070
For press inquiries, please email press@avamere.com.
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Original Source: Avamere at Bethany Ranks in Top 15% Nationwide for Customer Experience
