ModMed^®, a leader in healthcare technology, is once again transforming how providers engage with their electronic health records (EHR) systems. Building on its history of innovation, which began with moving providers from typing and keyboards to intuitive touch capabilities enabled through iPads, the company is driving a new wave of progress with AI ambient listening technology. This evolution reflects ModMed’s commitment to reducing the administrative burden on healthcare providers and improving patient experiences.

With an estimated $265 billion¹ annually wasted in healthcare due to administrative inefficiencies, ModMed is tackling this crisis with groundbreaking AI-powered solutions designed to streamline workflows and enhance care delivery.

A Smarter Way to Care

At the forefront of this innovation is ModMed Scribe, an AI ambient listening solution natively built into the EMA^® EHR platform. ModMed Scribe is designed to allow providers to engage naturally with patients while the AI captures and extracts relevant clinical information in real-time. This solution is uniquely tailored for specialty-specific providers, leveraging ModMed’s 15 years of expertise in specialty healthcare.

By integrating ModMed Scribe into the EMA platform, key downstream tasks are designed to be automated, including:

• Generating detailed visit notes
• Creating educational materials for patients
• Managing prescriptions and orders

Providers retain full control, with the ability to review, validate, and finalize AI-generated suggestions, supporting both accuracy and efficiency.

Designed by Doctors, for Doctors

“From day one, ModMed has prioritized building solutions that truly meet the needs of physicians,” said Michael Sherling, MD, MBA, Chief Medical Officer and Cofounder of ModMed. “ModMed Scribe is no exception. It is actively being tested in clinics by ModMed providers so that it will work seamlessly in real-world settings.”

A Commitment to Responsible AI

ModMed is training its AI models with data from a diverse range of patient populations, which can help improve inclusivity and accuracy. The company is deeply committed to responsible AI practices, aligning with industry standards and preparing for regulatory requirements to deliver safe, specialty-specific solutions.

Expanding AI Capabilities Across the Platform

ModMed is making significant investments in AI capabilities, with plans to introduce additional solutions throughout 2025. In addition to ModMed Scribe, the company will preview a suite of new AI innovations this weekend at its annual users’ conference, MOMENTUM. These include AI solutions across patient engagement, practice management, revenue cycle management, and practice operations, such as:

• Patient communication: Designed to categorize inbound patient messages and direct them to the appropriate team’s inbox at the practice, allowing for improved practice response times to enhance the patient experience.
• Claims denial assessment: Designed to flag claims, before submission, that are identified as having a higher likelihood of denial, helping take pressure off of the practice billing team and enhancing overall revenue efficiency.
• Smarter faxing: Designed to help reduce the time spent on categorizing and linking inbound faxes to patient records, including referrals, lab results, imaging and more, enabling practices to reduce time-intensive administration and improve patient care workflows.

These advancements aim to empower providers, reduce administrative burdens, and drive clinical, operational, and financial success for medical practices nationwide.

Dan Cane, Cofounder and co-CEO of ModMed, added: “Our engineering and AI teams have developed a unique approach by leveraging our extensive, specialty-specific datasets. This allows us to create AI solutions that will be not only efficient, but also deeply attuned to the nuances of each medical specialty. Our proprietary data and expertise enable us to deliver tools that truly understand and anticipate the needs of healthcare providers.”

For more information about ModMed Scribe and the company’s AI innovations, visit modmed.com/ai or attend the MOMENTUM annual users’ conference, November 22-24, 2024, in Orlando, Florida.

About ModMed

At ModMed, we empower medical practices to grow and scale by delivering better patient experiences with cloud, data, and AI technologies. Leveraging extensive clinical data sets, we design intelligent software solutions to simplify, automate and streamline clinical workflows and drive practice efficiency. With our specialty-specific EHRs, Practice Management, Revenue Cycle Management and Analytics solutions, as well as products for patient engagement, payment processing, and marketing, we are trusted by over 40,000 providers to drive clinical and operational success. Learn more at modmed.com or our blog and connect via Facebook, LinkedIn, X (Twitter) and Instagram.

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